Mark Ficken Ford Lincoln

The staff of this dealership is committed to customer satisfaction. We dealt with two sales staff, one by phone (Tatum)and then another in person, (Mark) when we went to the dealership the following two days. Mark went out of his way to find a vehicle that would meet our needs. We looked at a sedan, then the midsize SUV and finally the Corsair. We drove two of the vehicles and Mark carefully explained the options and pricing. Both Tatum and Mark made us feel totally comfortable with absolutely no sales pressure. We were treated fairly and honestly including all of our discussions with Michael the Financial Director.