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Hendrick MINI

Today 8:30 AM - 7:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
8:30 AM - 7:00 PM
Tuesday
8:30 AM - 7:00 PM
Wednesday
8:30 AM - 7:00 PM
Thursday
8:30 AM - 7:00 PM
Friday
8:30 AM - 7:00 PM
Saturday
9:00 AM - 5:00 PM

Customer Reviews of Hendrick MINI

5.0
Overall service Rating
5 out of 5 stars(10)
Write a service review
10 service Reviews
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5 out of 5 starsservice Rating

The Best

by Peggy W. G. on 01/19/2021

Always welcoming. I trust what is recommended. This is my third Mini, because I know I will be taken care of!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

2017 Mini service

by WalkerS on 01/15/2021

Very thorough and got me out in record time. I love the video review from the service tech!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starsservice Rating

Great service!

by Jose___ on 12/18/2020

The service provided and the explanation the tech provided via video was all extremely helpful and very patient in accommodating me as a client.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service on Mini Countryman

by D. Crowe on 11/25/2020

The service provided yesterday was thorough from the beginning I checked in until I picked up my vehicle. The process was explained about the service needed. The inspection service was sent via text showng results. I also received a text letting me know that I could text with any questions. Everyone was professional and provided quality customer service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

The BEST Car Service!

by birchway on 11/24/2020

I have never had better car service, Hendrick MINI is the absolute best! They always go above and beyond and make sure I am taken care of. Work is always fixed and complete the first time, I never have to go back for the same issue twice. Everyone in the service area of Hendrick MINI is delightful and very knowledgable. Will never take my car elsewhere!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Best service experience ever.

by gmartinif on 09/24/2020

My service representative was on point, informative and efficient. Service was performed quicker than promised - can't ask for more than that!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

MINI Owner

by RoseLynne on 09/02/2020

I needed an emergency’ tire replacement! Was supposed to spend the day with my family at a lake house. My run flat blew due to a bad road ‘plate’ on the highway as we drove 2 hours from our home to this Lake house. I called my dealership and they recommended Hendrick MINI in Charlotte as it may be closer. The Hendrick dealership was awesome! They got me in and out ASAP. I did miss 3 hours of lake fun, but at least I had a great service experience!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Tire repair

by Mel236337 on 07/30/2020

My mini tire would not hold air. I took it on for service and they were able to repair without replacing the tire. They did a thorough job in looking over the entire car and my brakes were done. Thank you for helping me stay safe so I can continue to motor on.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Hendrick Mini Service is the BEST !!

by abbottp on 09/10/2015

I can't say enough how satisfied I am as a Hendrick Mini service customer. My Mini is a few years old and I love it like family. They treat it and myself like family everytime I visit! Always on time with delivery once the service is complete. Always offers a loaner so I can get stuff done while they are working on it. Always make sure I am satisfied before I leave. Dana has been there for us the past few visits, she and the service team are all just awesome! Love my Mini, love my Hendrick Mini!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Joshua Richardson in Service is AMAZING!!!

by demitasse on 06/30/2015

Impressed by Joshua's awareness of details, suggestions and follow through. He spotted ways to improve MINI's operation & aesthetics-went with them & thrilled! He even RESOLVED an unrelated issue for a friend's MINI just by my asking. J's "post-work" call was awesome too. It's clear Joshua knows his brand inside/out ...he's now my GO-TO (& new friend) in Service which I have found to be an excellent dept. Giving Hendrick a huge "thank you" for hiring JOSHUA RICHARDSON!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
videos
about our dealership

You Deserve to Enhance Your Daily Commute: Treat Yourself to a MINI vehicle from Hendrick MINI, Proudly Serving Charlotte, Gastonia, Concord NC, and Mooresville, NC

Here at Hendrick MINI, we know our Charlotte area drivers work hard, play hard, and need a car that can keep up. That's why we choose to offer the MINI lineup for sale at our dealership in Charlotte. If you're interested in learning more about your match, shop online and schedule a test drive.

A big bonus to the new 2020 MINI lineup is options. Models like the MINI Countryman, Clubman, Hardtop 2 Door, Convertible and Hardtop 4 Door each feature unique features that truly set them apart from the bunch. Yet they all find common ground with their well-crafted and high-quality design.

Have we sparked your curiosity?

Satisfy it with a test drive of a new MINI model that piques your interest, here at Hendrick MINI in Charlotte where you will find the complete MINI line for sale at competitive prices.

what sets us apart
Teammates volunteer to collect, package and distribute meal items prior to spring break - a week seen by many families as 10 days without access to school-provided breakfasts and lunches for their children.
Since 2001, Hendrick Automotive Group has organized an annual meal drive to collect, assemble and deliver traditional holiday meals complete with turkey and pie to families, just in time for Thanksgiving.
Every decision we make has one purpose: To make us the very best in exceeding our customers' needs, our employees' needs and the community's needs.
ere at Hendrick MINI in Charlotte, NC, our mission is to provide our customers with the best automotive buying and ownership experience.
Amenities
Complimentary Coffee
Cable Television
Customer Lounge Area
After Hours Drop-Off
Authorized Parts Store