Hendrick MINI
Customer Reviews of Hendrick MINI
The Best
byon 01/19/2021
Always welcoming. I trust what is recommended. This is my third Mini, because I know I will be taken care of!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2017 Mini service
byon 01/15/2021
Very thorough and got me out in record time. I love the video review from the service tech!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Great service!
byon 12/18/2020
The service provided and the explanation the tech provided via video was all extremely helpful and very patient in accommodating me as a client.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service on Mini Countryman
byon 11/25/2020
The service provided yesterday was thorough from the beginning I checked in until I picked up my vehicle. The process was explained about the service needed. The inspection service was sent via text showng results. I also received a text letting me know that I could text with any questions. Everyone was professional and provided quality customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The BEST Car Service!
byon 11/24/2020
I have never had better car service, Hendrick MINI is the absolute best! They always go above and beyond and make sure I am taken care of. Work is always fixed and complete the first time, I never have to go back for the same issue twice. Everyone in the service area of Hendrick MINI is delightful and very knowledgable. Will never take my car elsewhere!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best service experience ever.
byon 09/24/2020
My service representative was on point, informative and efficient. Service was performed quicker than promised - can't ask for more than that!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
MINI Owner
byon 09/02/2020
I needed an emergency’ tire replacement! Was supposed to spend the day with my family at a lake house. My run flat blew due to a bad road ‘plate’ on the highway as we drove 2 hours from our home to this Lake house. I called my dealership and they recommended Hendrick MINI in Charlotte as it may be closer. The Hendrick dealership was awesome! They got me in and out ASAP. I did miss 3 hours of lake fun, but at least I had a great service experience!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Tire repair
byon 07/30/2020
My mini tire would not hold air. I took it on for service and they were able to repair without replacing the tire. They did a thorough job in looking over the entire car and my brakes were done. Thank you for helping me stay safe so I can continue to motor on.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Hendrick Mini Service is the BEST !!
byon 09/10/2015
I can't say enough how satisfied I am as a Hendrick Mini service customer. My Mini is a few years old and I love it like family. They treat it and myself like family everytime I visit! Always on time with delivery once the service is complete. Always offers a loaner so I can get stuff done while they are working on it. Always make sure I am satisfied before I leave. Dana has been there for us the past few visits, she and the service team are all just awesome! Love my Mini, love my Hendrick Mini!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Joshua Richardson in Service is AMAZING!!!
byon 06/30/2015
Impressed by Joshua's awareness of details, suggestions and follow through. He spotted ways to improve MINI's operation & aesthetics-went with them & thrilled! He even RESOLVED an unrelated issue for a friend's MINI just by my asking. J's "post-work" call was awesome too. It's clear Joshua knows his brand inside/out ...he's now my GO-TO (& new friend) in Service which I have found to be an excellent dept. Giving Hendrick a huge "thank you" for hiring JOSHUA RICHARDSON!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
You Deserve to Enhance Your Daily Commute: Treat Yourself to a MINI vehicle from Hendrick MINI, Proudly Serving Charlotte, Gastonia, Concord NC, and Mooresville, NC
Here at Hendrick MINI, we know our Charlotte area drivers work hard, play hard, and need a car that can keep up. That's why we choose to offer the MINI lineup for sale at our dealership in Charlotte. If you're interested in learning more about your match, shop online and schedule a test drive.
A big bonus to the new 2020 MINI lineup is options. Models like the MINI Countryman, Clubman, Hardtop 2 Door, Convertible and Hardtop 4 Door each feature unique features that truly set them apart from the bunch. Yet they all find common ground with their well-crafted and high-quality design.
Have we sparked your curiosity?
Satisfy it with a test drive of a new MINI model that piques your interest, here at Hendrick MINI in Charlotte where you will find the complete MINI line for sale at competitive prices.
1 Comments