Hendrick MINI
Customer Reviews of Hendrick MINI
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Great service
by Brian Stavrakas on 12/17/2023Great service; they take care of you and have you out of your buying experience quickly.
The following reviews are more than two years old. They are not included in the overall rating.
10 sales reviews
Satisfied Customer
by MiBIrby on 12/24/2020My salesperson Forrest was excellent very accommodating, professional and kind.Mibirby, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!
Taylor Morrison
by Mini2017 on 07/21/2020There was NO pressure from her straight forward pricing and totally on top of her game... She made my experience second to none....We are so happy to read such a great review about Hendrick MINI! Thank you so much for your feedback and we hope you have a great day!
New MINI Owner
by MINI Owner on 12/01/2019I purchased my MINI about two weeks ago and so far it is truly a great car. It responds so well!!! Hendricks MINI’s salesmen are knowledgeable, courteous and professional.We are so happy to read such a great review about Hendrick MINI!
Terrible
by Kevin21USMC on 08/30/2016I had an absolutely awful experience with one individual in particular. Todd the assistant sales manager he is completely incompetent. I drove all the way from Myrtle Beach to look at a 2013 Jeep Wrangler Rubicon Hard Rock listed for 32k. I… was told the vehicle was in excellent condition with no defects. I made the trip all the way up there to find that the vehicle would not even go into 4wd low. The factory selectable lockers did not engage and the factory sway bar disconnect did not work. I have owned multiple jeeps and have extensive experience with them however when I called Todd to tell him I was not going to buy he acted like everything worked and I was wrong lol it was a joke he has no experience whatsoever when it comes to off-road vehicles or jeeps but has the audacity to question whether I know how to engage 4wd in a jeep ha ha worthlessLoving my new MINI!!!!
by toots65 on 06/29/2015INCREDIBLY AWESOME - that is how I would describe my experience at Hendrick MINI!!!!!! I was looking to purchase my first MINI and wanted to trade in my Range Rover Sport. I emailed them and was immediately contacted by Naomi Farley.… Naomi is phenomenal!!! She was helpful, friendly, accommodating, but not pushy. She walked the lot to find the perfect volcanic orange MINI for me, arranged a test drive and then had her ready on short notice the next Saturday (complete with the new wheels I wanted). I felt like we had been friends forever. Hendrick MINI also gave me the best trade-in which beat other dealers that I contacted that offered to buy my former vehicle for cash! I will have to drive 2 hours for service as there is not a closer dealer to my home, but it's worth it! The entire staff at this dealership was super helpful and friendly (thanks to Dustin Johnson, Patrick and Ashley in the reception area).Great buying experience!
by Trigardengirl on 06/23/2015Cody at Charlottes Mini dealership made my buying experience great. He set resonanke expectations, was attentive and responsive! I love my Mini and enjoyed the car buying experience. Thanks Cody!Awesome experience at Hendrick MINI
by acorrea1 on 06/09/2015I had the very best experience with Hendrick MINI and our Motoring Advisor Cody Martyna. We've had the pleasure of working with this dealership initially through the Service Department when we moved into the Charlotte area already owning a… MINI. Hendrick MINI is top notch and then we ordered our 2nd custom built MINI with Cody. Cody did an AWESOME job keeping me informed with the status on a regular basis as we waited for it to arrive from the UK. Cody is a joy to work with and provided the very best in customer service - always with a smile on his face! I could tell Cody loves the MINI brand and as a customer, this energy is contagious! He goes out of his way and above & beyond what I would've expected so he far exceeded my expectations. I look forward to a continued positive relationship with Cody & Hendrick MINI - I couldn't be happier!!Exemplary Sales and Service
by Raemickrae on 04/21/2015My husband and I recently purchased our second Mini Cooper from Hendrick Mini and our experience was exemplary! We worked with Cody Martyna who made me feel as if we were his number one priority. We had customized stripes added to our new… Mini and through out the whole process Cody took his time to make sure our issues were handled and we were satisfied. Hendrick Mini has provided the the best car buying, service and atmosphere that one could hope for. We will and have since recommend Hendrick Mini and Cody to everyone admiring our Mini!New Mini Owner
by Gnat219 on 04/16/2015Cody Martyna did a fantastic job. He is well Informed about the product and extremely helpful.The Best car buying experience!!
by lisa123456 on 03/11/2015I sent an email inquiring about a mini my husband and I saw online; within a half hour we got a call and set up an appointment for that day. When we got to the dealership they were very busy and we had to wait for a little while. However… during our wait we were never forgotten! The young lady at the front desk kept us informed on how much longer it would be and offered us water or coffee and could not have been sweeter. When Cody was finished with his client he came out to greet us. He was very well informed about all the Minis and found one that suited my wish list. However my wish list changed and I couldnt make a decision (there are sooo many option to choose from). Cody was not pushy and did not get frustrated with me, he was so patient. It was late so he talked to his manager (Todd, who was also great) and they let me drive one home for the night. I was SOLD!! Sunday afternoon we went to Hendrick Mini and bought a 2015 Mini cooper s and not the one I drove home because I changed my mind again about the color. Cody is awesome has called to see how everything is going with my new Mini and to see if Im still happy. I couldnt be happier with Cody and the staff there and of course my new Mini. Thank you Cody, Lisa, Ron and Lola Lincolnton NC
MINI Countryman
MINI Convertible
MINI Clubman
MINI Hardtop 2 Door
Videos
About our dealership
You Deserve to Enhance Your Daily Commute: Treat Yourself to a MINI vehicle from Hendrick MINI, Proudly Serving Charlotte, Gastonia, Concord NC, and Mooresville, NC
Here at Hendrick MINI, we know our Charlotte area drivers work hard, play hard, and need a car that can keep up. That's why we choose to offer the MINI lineup for sale at our dealership in Charlotte. If you're interested in learning more about your match, shop online and schedule a test drive.
A big bonus to the new 2020 MINI lineup is options. Models like the MINI Countryman, Clubman, Hardtop 2 Door, Convertible and Hardtop 4 Door each feature unique features that truly set them apart from the bunch. Yet they all find common ground with their well-crafted and high-quality design.
Have we sparked your curiosity?
Satisfy it with a test drive of a new MINI model that piques your interest, here at Hendrick MINI in Charlotte where you will find the complete MINI line for sale at competitive prices.
What sets us apart
Every decision we make has one purpose: To make us the very best in exceeding our customers' needs, our employees' needs and the community's needs.
ere at Hendrick MINI in Charlotte, NC, our mission is to provide our customers with the best automotive buying and ownership experience.
Teammates volunteer to collect, package and distribute meal items prior to spring break - a week seen by many families as 10 days without access to school-provided breakfasts and lunches for their children.
Since 2001, Hendrick Automotive Group has organized an annual meal drive to collect, assemble and deliver traditional holiday meals complete with turkey and pie to families, just in time for Thanksgiving.
Amenities
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- After Hours Drop-Off
- Authorized Parts Store
Hello Brian, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
by Hannah Cornwall on 12/19/2023