Hendrick Kia of Cary
Customer Reviews of Hendrick Kia of Cary
Review type:
Great overall experience while purchasing EV6
by Arun on 07/22/2025updated 07/28/2025Todd was instrumental in making our Kia EV6 purchase a smooth and enjoyable experience. He demonstrated exceptional patience, thoroughly answering all of our questions both during and after the sale. His guidance on accessories and… recommendations for where to purchase them was especially helpful. I truly appreciated the effort he put into aligning the offer with the numbers I had in mind—his proposal was outstanding. It was clear that he approached the transaction from the customer's perspective. A sincere thank you to Todd for his professionalism and dedication.Best Customer Service Ever
by Aimee S on 07/20/2025Hendick Kia of Cary has by far the very best customer service/customer care I have ever had. Sebastian Jervis and the entire team made my car buying experience a pleasure. Never any pressure, only the desire to find what I wanted and to… make the deal work for me. The entire staff goes above and beyond what is the normal. They excel in all aspects of the buying process. Thank you Hendrick Kia of Cary NC for a great vehicle and experience!Aimee S, we really appreciate your feedback!
Kia Rocks!
by Melissa on 07/17/2025Hendrick Kia personnel have been fantastic. They made every effort to make sure I was happy with my car. Most importantly made reasonable deals. Lindsay and Jon were patient and very kind in helping with my decision on the best car for me.… Thanks guys!Hi Melissa, we are very happy to have provided you with such a positive experience!
Troy Smith - Great Service
by Morley Brown on 07/12/2025Troy Smith was extremely helpful and very personable with the process of finding a new car. The process was smooth and easy.Morley Brown, we're so glad that we were able to go above and beyond your expectations!
New car buying experience
by Rachel L on 07/09/2025We had a lovely experience working with Lindsay VanSteenbergen today. He was very knowledgeable about the car we were interested in, explained the features well, and guided us through the various options. He was a great communicator,… respectful, kind and we really felt that he listened to us throughout our visit.Rachel L, we are so happy to read such a great review about Hendrick Kia of Cary!
Easy to work with
by Amber on 06/20/2025Had a great experience with Jon C from test drives to listening to my concerns. We found the right car at the right price. Negotiations were straight forward, friendly and fair. Highly recommend!Amber, we are so happy to read such a great review about Hendrick Kia of Cary!
2nd buying experience with hendrick kia
by Kevin Hickd on 06/20/2025This is my 2nd vehicle with rich Sossi at hendrick Kia. He makes it easy and pleasure to work with. Highly recommend working with Rich.Kevin Hickd, we're glad you had such a wonderful experience with us!
Brand New Telluride!
by Becca on 06/19/20255 stars Jon Choi helped us buy our new Telluride and he was awesome!!!! Highly recommend!Becca, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Kia of Cary.
Great job.
by BeckyC on 06/16/2025Sales staff worked very hard to satisfy our needs. Exceptional service. Rich Sossi stood out as willing to go the distance to make the sale. Recommend Hendrick Kia highly.Beckyc, we're happy you found our staff to be so supportive during your experience here at Hendrick Kia of Cary.
New Car
by Bre on 06/07/2025Jon was friendly and helped us buy our new Kia Sportage!Hello Bre, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Hendrick Kia of Cary.
Jon Choi
by Nicole Harrah on 05/29/2025I had the pleasure of working with Jon Choi at Hendricks Automotive Group recently, and I can confidently say that his level of service exceeded all expectations. From the moment I walked in, Jon was friendly, approachable, and incredibly… knowledgeable. He took the time to understand my needs and preferences, ensuring that I got the best possible deal without any pressure. What really stood out was Jon's transparency throughout the entire process. He answered all of my questions with patience and clarity, and made sure I was comfortable with every step before moving forward. Whether it was explaining the financing options or detailing the features of the car I was interested in, Jon went above and beyond to ensure I felt informed and confident in my decision.Nicole Harrah, we're glad you had such a wonderful experience with us!
Always happy with Hendrick
by Jamie on 05/12/2025updated 05/19/2025We worked with Ronnie to purchase our pre owned Mazda. He was knowledgeable, easy to work with, and very responsive. We wouldn’t hesitate to recommend working with him!Jamie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Kia of Cary.
Amazing experience.
by Teresa Jones on 05/12/2025Working with Anthony at Hendrick Kia of Cary has been amazing. The whole experience from start to finish has been seamless. Second time buying a vehicle with Hendricks and they have my loyalty! Highly recommend working with Anthony and his… team!Teresa Jones, we are very happy we could provide you with a positive experience!
Thank you Paulo Morales!
by Gisel M on 05/10/2025I recently had the pleasure of working with Paulo Morales when purchasing my new Kia Sorento X-Line SX, and I couldn't be happier with the experience. Paulo went above and beyond to ensure I got the absolute best price possible. He worked… tirelessly to find every rebate and discount available, and his honesty and dedication truly stood out. From the moment I walked in, Paulo made the entire process smooth, transparent, and stress-free. His knowledge of the vehicle and financing options was impressive, and I never once felt pressured—just well-informed and genuinely taken care of. Thanks to Paulo, I drove off with a fantastic deal and total peace of mind. I highly recommend him to anyone in the market for a new vehicle and will definitely be doing business with him again in the future!Gisel M, we are so happy to read such a great review about Hendrick Kia of Cary!
The BEST in the Business
by Jayme Pursley on 04/29/2025Paulo Morales and his team are the best in the business. They provided all the information I needed to pick the best car for my needs, they showed me the best way to approach the financial aspects of my purchase and they were great at… keeping in touch both during the sale and now even days later. I highly recommend them as sales and service professionals!We appreciate your positive review about your recent experience with us!
Easiest buy ever!
by Ben on 04/19/2025Jon Choi was amazing! We visited 3 other Kia dealerships before deciding to buy here. Jon was thorough, friendly, and he came ready to negotiate a fair price. I would 100% come her again!Ben, we're happy you found our staff to be so supportive during your experience here at Hendrick Kia of Cary!
Wonderful experience, I am so glad I choose Hendrick Kia
by Sue Ellen on 04/07/2025I had a wonderful experience at Hendricks Kia of Cary. I enjoyed working with Troy Smith. He was knowledgeable and helped me feel comfortable with the entire process. I highly recommend working with Troy.Sue Ellen, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hendrick Kia of Cary.
Impeccable Service
by Elizabeth on 04/02/2025Huge thanks to D’Anthony Williams for their impeccable service - so kind and helpful. Truly a pleasure to work with!Elizabeth, we are so happy to read such a great review about Hendrick Kia of Cary!
You have to go see Todd!
by Really Happy on 04/01/2025You'll have an amazing experience buying a car with Todd. He knows more about Kias than anyone in the entire area. He really cares about his products and his customers.Hi Really Happy, we are very happy to have provided you with such a positive experience!
John Choi has Soul
by Jason Yu on 02/27/2025Mr. Choi is very considerate of your time and goes above and beyond for you. We bought three Kia souls from Mr. Choi and couldn’t be happierJason Yu, thanks for your praise and kind comments about our team!
Great service
by Dereck Gamez on 01/21/2025updated 01/28/2025The best dealership, the customer service is excellent, the attention is the best one. Good prices and quality!!! If you need a car ask for Paulo Morales he is the best one!!!We appreciate your positive review about your recent experience with us!
Arun, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Kia of Cary!
by Luke Lavoie on 07/29/2025