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Customer Reviews of EchoPark Automotive Raleigh

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13 reviews
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  • Great purchase

    5 out of 5 starsby Missy on 05/10/2025

    I highly recommend purchasing a vehicle from echo park smooth outstanding process.
  • Great buying experience

    5 out of 5 starsby Roxanne Hammack on 05/11/2025

    I highly recommend buying a car from EchoPark. The experience is completely different from a traditional dealership. We never felt rushed, and Logan, our Experience Guide, worked with us the entire time—so we didn’t have to deal with a finance manager trying to upsell or pressure us. The whole process was smooth and took only two hours. I definitely suggest visiting EchoPark and working with Logan—he’s extremely helpful and a pleasure to be around.
  • Relaxed and helpful!

    5 out of 5 starsby Gabby lynch on 04/14/2025

    I am so grateful for my experience with Echo park and my experience guide, Schelett! She was down to earth and understanding and never the least bit pushy. She treated me like a friend, and I was able to relax after a long day of car hunting. I was in a bind and she took my requests to heart and found me exactly what I needed and looked out for me during the purchasing process. I felt well represented and taken care of by both her and the lead. She even followed up with me afterward about how the car was treating me! Five stars and then some! After feeling mislead and tricked by other used car places, echo park was a breath of fresh air. I highly recommend echo park for their transparency, and non-pushy methods! (Not to mention the tea bar ;)
  • Tyler

    5 out of 5 starsby Kayla on 02/16/2025

    We had an excellent experience with Tyler. He was patient in explaining the details about the vehicles we test drove. I felt that he was honest and not pushy about the sale of the vehicle. We were in and out with our Lexus in about two hours. Would highly recommend.
  • A great experience for us

    5 out of 5 starsby Bob B on 12/15/2024

    We really appreciated our experience here. Our guide was helpful, knowledgeable, and friendly, and she navigated us through the process in a way that made us feel confident and comfortable in our purchase. It was both fun and low-key, just what we were looking for.
  • 2018 Honda Pilot - Great experience

    5 out of 5 starsby Hunter on 12/15/2024

    I had a great experience with Brian Matte purchasing a 2018 Honda Pilot. Brian was accommodating to me bringing my toddlers in with me, and made for the whole process to be completely stress free. Transparent, friendly, and honest from start to finish. Highly recommend Echopark Cary, and Brian for an easy no nonsense car buying experience.
  • Excellent experience

    5 out of 5 starsby Mike on 11/02/2024
    updated 11/19/2024

    We had a great experience here from start to finish. The whole team was courteous and friendly. We enjoyed the no haggle, no pressure sales approach. Terry took care of all our concerns and preferences. Definitely will return next time.
  • Easiest car buying experience ever

    5 out of 5 starsby JLG in NC on 11/09/2024

    Car buying made simple. No pressure sales. No haggling over price. Lots of inventory. Friendly employees. We worked with Schelett. She was very helpful and attentive. She followed up with us and scheduled an appointment around our availability. We showed up, looked at cars we were interested in, and bought our favorite. In and out of the dealership in 2 hours. Thanks Schelett and Echo Park!
  • Excellent experience

    5 out of 5 starsby Mike on 11/02/2024

    Courteous and frieny customer service throughout our experience. We appreciated the no haggle pricing which was more than fair. No pressure. We got exactly what we came for and the whole team was courteous and friendly. Terry was very professional and saw to all of our concerns and preferences. Will definitely consider EchoPark the next time.
  • Great Service

    5 out of 5 starsby Braxton on 09/17/2024
    updated 09/24/2024

    Alex and James were very honest and up front I couldn’t be happier about the process here
  • Amazing Service

    5 out of 5 starsby Jake on 09/17/2024

    Traded in a 2018 accord for a Toyota Tacoma. They provided a great and easy experience in trading in my vehicle for a new one. Highly recommend this dealership and the sales rep Terry!
  • It was worth every minute

    4 out of 5 starsby Dan on 08/27/2024

    We looked for a retirement vehicle. It could be our last vehicle and had a great experience with Terry! He talked us through everything thoroughly seemed to joy what he does. He spoke highly of the company! He also answered every question we had and showed great patients.process was easy, A little bit long, but worth our wait. We will enjoy our new car! Thank you Echo Park and Terry
  • Great experience at EchoPark!

    5 out of 5 starsby Jillian on 08/26/2024

    I had a great experience with EchoPark Raleigh. I worked with Rod Jones, who was extremely patient and helpful as I checked out a few cars and decided which one to buy. I highly recommend EchoPark - and working with Rod.

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