Paul Miller Honda of West Caldwell
Customer Reviews of Paul Miller Honda of West Caldwell
Review type:
New Honda CRV
New Honda CRV
by D Deluca on 09/14/2024updated 09/20/2024Wonderful new car purchase experience! Our salesman, Roman, was professional and personable!We are delighted to hear that you had a great purchasing experience with Roman and the team at Paul Miller Honda! Safe travels in your new ride!
My purchase experience
by Frankgenc on 07/17/2024Very helpfulHi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
2024 CRV EXL
by Tiffany J on 05/23/2024I’m had a great experience leasing my new 2024 CRV EXL. Juan was very understanding and worked with me to get the car I was wanted.Excellent Honda Dealership!!
by Boboooo on 05/03/2024Sale went smoothly and quite satisfied with our new car.Great service
by Treesea on 04/06/2024Great experience. Jermaine and Narain were amazing help throughout the whole process. I was very comfortable through the whole endeavor.Outstanding Customer Service
by DebCycle on 01/04/2024Very helpful sales team who made my purchase seamless. Always the best price around.Comfortable, uncomplicated process.
by Meghan M on 10/29/2023This was my first time buying a car. Rocco was thorough in explaining details about the car and the car buying process. I never felt pressured to buy, they were receptive to compromise, and overall helped me avoid what could have been a… very stressful process.Sales & Leasing Consultant
by Cher Cruz on 05/28/2023Jose Velasquez was very friendly & patient in working with us. He answered all of our questions and worked with the manager to get us s better deal. Once we purchased the car, he took the time to walk us through all of the car features.PMH
by GA0987. on 05/08/2023Excellent experience with my salesperson Jose M. Velasquez . Attentive, courteous and professional. Extremely helpful and knowledgeable.Very arrogant dealership / salesmen
by Whitesnake on 12/18/2021Very arrogant dealer / salesman! After knowing the environment (12/2021), that most dealers in North Jersey are pricing above MSRP, I went in wanting to purchase or put a deposit on a New 2022 Honda CR-v EX-L. I sat down with the salesman,… I told him what I wanted and proceeded to give me the figures. MSRP + 5k to start with (before tax, doc fees, and erroneous fees). I said I could get it from other dealers for lower, but he said, sorry that is what it is, I proceeded to walked out and he said, "You will be back!". I proceeded to e-mail the dealership (managers, etc) and no response. I did receive automated responses of how my experience was, I responded, but still no reply. Next day I went to another dealer, and they wanted way less. BEWARE of this dealership, they will rob you blind if you don’t do your research or price around.Exceptional Sales Team
by Paul on 09/08/2021Without a doubt, the best sales experience I have ever had. The sales team was knowledgeable about the product, answered my questions, and came to an proposal quickly that met my needs. Then came what is usually the hard part, the paper… work. They made it easy!Paul, thank you for taking the time to share your experience with us! It is a pleasure to hear that our team made your experience as simple and seamless as possible. We look forward to seeing you again in the future!
Service
by Saundra Williams on 08/22/2021My service person was great.he taught me a lot of things about the car..Thank you for taking the time to share your experience regarding your visit. We are glad to hear that our team was able to assist you. Thank you for being our customer, we look forward to seeing you again in the future!
Satisfied Customer
by Del632 on 08/22/2021Great experience with my service advisor. Very knowledgeable and professional.Thank you for taking the time to share your experience regarding your visit. We are glad to hear that our team was able to assist you. Thank you for being our customer, we look forward to seeing you again in the future!
Thanks
by Service dept on 08/17/2021Dan your service manager , Domenico your service tech ,and Kim your computer tech went above and beyond and I appreciated the help and courtesy by your associates. Thank You AllThank you for taking the time to share your experience regarding your service visit. We are glad to hear that our team was able to assist you. Thank you for being our customer, we look forward to seeing you again in the future!
Don't get service here
by Steve on 08/05/2021Awful! They overcharge you on an easy service, they don't pick up their phone when you call them, they don't understand how to deal with people!Excellent service
by J Varner on 07/29/2021On point advisors and mechanics! Great service all around. Never had any complaints. Definitely would recommend this dealership!Thank you for your exceptional feedback! We're so pleased to know you had such a great experience working with our team and we look forward to working with you again soon!
Great service
by Megan W on 07/23/2021Morgan made the whole process of servicing my vehicle quick and easy.Thank you for the positive feedback regarding your recent experience with Morgan!
service recall
by Annelie on 07/08/2021I was pleased that service took less time than anticipated.Service
by Matt on 06/14/2021Oil changed and recall done in timely manner . Loaner provided for transmission check. Great experience.Great Service
by Rana Derbaly on 06/11/2021This is our 2nd experience with Paul Miller dealer and for the 2nd time we left satisfied and happy. Juan was very helpful and professional.Service
by My 60000 Service on 06/04/2021Service done competently and timely.
We are delighted to hear that you had a great purchasing experience with Roman and the team at Paul Miller Honda! Safe travels in your new ride!
by Paul Miller Honda on 09/20/2024