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Paul Miller Honda of West Caldwell

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Customer Reviews of Paul Miller Honda of West Caldwell

Review type:

Overall rating

5.0
5 out of 5 stars

(7 reviews)


Customer recommendations:

Yes (7)|No (0)

New Honda CRV

5 out of 5 starsby D Deluca on 09/14/2024
updated 09/20/2024

Wonderful new car purchase experience! Our salesman, Roman, was professional and personable!
  • We are delighted to hear that you had a great purchasing experience with Roman and the team at Paul Miller Honda! Safe travels in your new ride!

    by Paul Miller Honda on 09/20/2024

Have feedback for this dealer?
The following reviews are more than two years old. They are not included in the overall rating.
402 reviews
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  • Service Visit

    5 out of 5 starsby Stephen Burkat on 06/03/2021

    Domenic Tomasso is a true professional, very customer-focused and is certainly an asset to Paul Miller Honda.
  • Great Service

    5 out of 5 starsby Maria on 05/28/2021

    Always have a great experience , Front desk is always friendly and helpful and I got my car finished in a timely manner
  • Honda Service

    5 out of 5 starsby Mak on 05/28/2021

    The service team really does go above and beyond to take care of their customers. I was going to wait for my car at the service shop but when they realized it would take longer they gave me a courtesy car so I didn’t spend all day there.
  • Paul Miller West Caldwell

    5 out of 5 starsby Paul Miller West Caldwell on 05/27/2021

    Professional, efficient, friendly and quick service.
  • Paulmillerhonda

    5 out of 5 starsby Paul Miller honda on 05/21/2021

    Morgan was fast and efficient!
  • Friendly service

    5 out of 5 starsby EMS787 on 05/19/2021

    Very helpful and friendly service! They made it easy to drop off my car and then communicated with me any necessary repairs!
  • Great and quick service

    5 out of 5 starsby Patrick Bay on 05/07/2021

    Don did a great job
  • excellent service

    5 out of 5 starsby DL on 04/29/2021

    everyone here is reliable, knowledgeable and very pleasant to deal with
  • Excellent Service

    5 out of 5 starsby Laura MacMoyle on 04/25/2021

    Dominick explained all service options to me thoroughly. Felt very comfortable dealing with him.
  • Transmission Service

    5 out of 5 starsby Shel on 04/22/2021

    The service wait time and cost were reasonable.
  • Ralph LaRose

    5 out of 5 starsby Ralph LaRose on 04/15/2021

    My Thanks to Morgan the service female she went above and beyond her communication was impeccable and right on top of everything , as well as professional and personable Thanks to her it was an enjoyable experience
  • Review

    4 out of 5 starsby Review on 04/11/2021

    Fair and acceptable
  • Excellent service

    5 out of 5 starsby Lorna Scardigno on 04/11/2021

    Morgan took care of me, she is the best! Fast, courtesy, explained everything very well. Even sang happy birthday to me.
  • Paul Miller Honda

    5 out of 5 starsby Paul Miller Honda on 04/09/2021

    Morgan the service was very helpful Got me a discount coupon too
  • Edmunds visitor agreement

    5 out of 5 starsby Edmunds com on 04/07/2021

    They were very polite, gave me a quote for the work to be done and had my car ready when they promised. Also, since they found an additional problem with my car and stated it would take several hours to repair, they gave me a loaner.
  • Oil and Filter change

    5 out of 5 starsby Jennifer Ruiz on 04/05/2021

    I had a wonderful experience and the service was amazing and quick.
  • Lemons for sale

    1 out of 5 starsby Want a lemon on 04/02/2021

    Dishonest dealer. Sells low mileage used cars without inspection. Calls it “Paul Miller certified”. Won’t stand behind the mechanically unsound cars that they sell and does not provide a warranty. Stay away!
  • Honda

    5 out of 5 starsby Honda CRV on 04/03/2021

    Excellent, prompt service. I was made aware of needed repairs and parts recall.
  • Good Professional Service

    5 out of 5 starsby Stanley Hodukavich on 04/02/2021

    Juan was a helpful, courteous and professional sales representative and did a good job.
    • We are happy to know Juan was helpful and we appreciate the positive feedback!

      by Dave Aspinall on 04/15/2021

  • Civic maintenance

    5 out of 5 starsby MSD Honda on 03/21/2021

    The dealership completed the work in a professional and timely manner.
    • Thank you for the positive five-star review! We're so pleased to hear you had such a great experience at our dealership and we hope to see you again soon!

      by Dave Aspinall on 03/23/2021

  • Schedule service

    4 out of 5 starsby Tyler Del Plato on 03/08/2021
    updated 03/15/2021

    It was a pleasure getting my maintenance done here, the price was high but was expected since I don’t have a repair package, the service associate that helped me was very helpful and informative, I do have one complaint, the wait time was a lot longer than I anticipated, but I was home so it was ok
    • Tyler, thank you for taking the time to provide such great feedback! We're so happy you had such a pleasant experience at our dealership and we look forward to working with you again in the future!

      by Dave Aspinall on 03/17/2021

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