Customer Reviews of All American Ford in Old Bridge
Review type:
Reward was delayed.
by John Phillips on 05/08/2025
updated 06/27/2025
My son purchased 6 vehicles for Teyma a company he works with, 3 vehicles for Balsam another construction company he works with. And most recently a custom dump body with plow and spreader for Society Hill “he is on the board of directors”… this past month he purchased a new f150 for himself and convinced me to also purchase a new F150.
Upon doing my paperwork I was informed of a $200.00 reward for bringing in new customers.
When asked about it I got the run around. I am not happy that a loyal customer (my son) was treated that way. Maybe he should consider another dealership for his next 11 purchases.
Update June 2025:
Dealer made good on the promise of a reward to my son for recommending their dealership.
John, really appreciate your feedback. I'm glad we were able to connect and come to an agreement, and that now you're happy! Appreciate you working with us to explain this and come to a resolution. Thanks, Joe Pedi
287 reviews
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Great service!
by skullchick8 on 04/03/2016I have a Ford Flex. I drove from Long Island to NJ not only to purchase it, but to have it serviced. It's a great place to wait for your car. Everything was explained to me prior to the service. I was very satisfied.Very smooth process
by Njmorrisons on 03/30/2016updated 04/04/2016We purchased a new explorer. It was a pretty easy purchase and we love the vehicle. Jamey, Kim and Nicole couldn't be any better. Great experience.Impeccable customer service
by Gcusanelli12 on 03/20/2016updated 04/04/2016The staff at old bridge all american ford was more than helpful in assisting all of my needs. And always made sure that I was satisfied and happyGood Serivce Dept
by dena401 on 03/22/2016updated 04/04/2016I purchased my 2010 Ford Escape at All American and they have been the only mechanics to maintain my vehicle. I am very happy with the service on my Ford EscapeQuick and great service.
by annette74 on 03/26/2016updated 04/04/2016The service area does extremely well for me! I recommended it to everyone I know.Great service
by Chriscapc on 04/01/2016Purchase of the used F150 went smooth. After 1800 miles, multiple check engine lights came on. Took to service, the gave me a loaner and had truck repaired in 24 hours. Service dept was excellent.bluegoose5
by Leshen5 on 03/30/2016the fact I keep calling you to service my car is proof enough of your wonderful service department keep up the excellent work and happy birth date march 29, mike Collin service department many more to come Thank You All American FordGood service
by Drondesko on 03/31/2016My car was serviced on 3/29. After checking the car for the problems I communicated, the parts were ordered for me and the brakes and tire sensors were fixed. The car was done in the time frame I requested so I could get to work and it is… running well at the moment.Awesome service!
by JoePacansky on 03/31/2016Tara was an absolute pleasure to deal with. I didn't have an appointment and she took me right in. Didnt even ask if I had an appointment which was an absolute pleasure. She actually asked me how my day was going so far which is… something not many people do. You now have a customer for lifeBest car buying experience yet.
by Jpar187 on 03/30/2016From the moment my wife and I walked on the lot we were treated with respect and not harassed like at other dealerships. The associate Stephen Kaye helped us with both cars purchased. A very classy guy.Great Experience
by Huszbros on 03/29/2016From the first minute when I walked an the receptionist asks if I needed help and I wasn't sure she said to let her know. With less than a minute a salesperson(Claudia Melo) asks if I was being helped and if I needed anything. I told… that I would like to trade my car in and look at a Edge or Fusion. We sat down and from our intitial talk, I knew I would walking out with something new. AS the process went further I met Frank sale manager who also was plesant. We talked he stated what they could do and at that point was up to me. I met with Stephen and Nicol of Finance and had a great experience as well. I left that day with a 2016 Ford fusion SE. What a great experience overall cannot say enough about how wonderful it was.A++++
by Scamz88 on 03/28/2016I worked with Joe Germino on the purchase of my 16 fusion. He was great. Told him everything i wanted and he delivered. Got the exact car i wanted and everything is fantastic.5 Star Service Stephen Kaye & Ramy
by jimrlou on 03/27/2016We purchased a Ford Explorer and both Stephen Kaye and Ramy were outstanding during the entire process. Since I purchased the truck I had to come back twice to pick something up and in both cases Stephen and Ramy made a point to say hello.… Excellent Service by them and the reason I will come back for my next car.On time fast and friendly...
by lmfcomp on 03/22/2016The service was on time fast and excellent. The staff was right on the money, pleasant kind and friendly... Thank YouGreat Service...
by dcelestin on 03/21/2016The vehicle (2010 Hyundai Veracruz) sold itself... I had done my research before coming, so it was just a matter of making sure what I was getting was as advertised... Jamie was a great salesman, very engaging and made the time pass… relatively quickly... it was a very smooth process.Great Service!!!
by HappyOldbridge on 03/21/2016Excellent Service every time and the staff is great!!!excellent facility, excellent service personnel
by Explorer3150 on 03/18/2016As always Rachel Curry is the reason I bring my Ford back for service, she is excellent at what she does. She is always helpful and courtesy, she explains what has been found on the car and tells you what needs to be addressedFast and Friendly
by RLaTerra on 02/08/2016updated 02/28/2016My work schedule leaves me little time and notice to schedule appointments and I was overdue on an oil change for my 2016 FORD Escape. I arrived before operating hours on a Saturday, with no appointment. The one gentleman that was inside… the locked building opened the door for me to sit and relax until the Service office opened for business. Once they were in, they took care of my car and had me in and out in about an hour. Fast and friendly. Great job.Great Service
by Arabrab23 on 02/19/2016Tara is always so sweet and personable. She is a great person to speak with upon arriving at a place that most people do not really want to go to. Tara knew that I had to be home by a certain time to get my children off of the bus. She made… sure that that happened. She is professional and knowledgable. Thank you for A+ service.For fast,reliable and friendly service go to Old Bridge All American Ford
by OurFordService on 02/05/2016updated 02/22/2016My husband and I are both proud owners of 2 Ford Edges. We love this vehicle and are so happy to have the All American Ford service team to handle all our service needs. No matter what we need, they are always there to help. They even offer… loaner cars,if you need one, while our vehicles are in service. We have even been picked up and driven to their shop when our service is done. The staff is always friendly and the service is always done in a timely manner. I guess it would be safe to say we are very happy with our Old Bridge All American Ford.Oil change
by Hockeyman4485 on 02/06/2016updated 02/12/2016No problems at all 800 am appt out 845am Love it. Had an oil change
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Ford Explorer
Ford Escape
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About our dealership
All American Ford in Old Bridge is the #1 Ford dealership in NJ and one of the most awarded Ford dealerships on the east coast. We are your one-stop shop for all your automotive needs. We have the largest inventory of new Ford, Used and Certified Pre-Owned (CPO) vehicles in the Northeast. Our goal is to save you time and money. Come experience the difference at our family owned & operated dealership
What sets us apart
Proud Sponsor for JAR of Hope
Ford Partner in Quality Award Recipient
#1 Ford Dealership in New Jersey
President's Award Recipient
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Collision Repair/Body Shop
- Express Service
John, really appreciate your feedback. I'm glad we were able to connect and come to an agreement, and that now you're happy! Appreciate you working with us to explain this and come to a resolution. Thank, Joe Pedi
by All American Ford in Old Bridge on 06/26/2025