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Customer Reviews of Acura Of Wappingers Falls
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Remorseful
by Remorseful on 01/03/2017My car was delivered on a Saturday with a faulty Nav system. My first trip in it to the service department. Where I was told to just allow more time, which I did. The following Tuesday I returned again to have the Nav system fixed. They… called me down to retrieve my car, only to discover that the Nav screen worked, but the Nav system still did not work. So, back again that same evening. Next day I'm told the whole system needs replacing. That it will be fixed, detailed to showroom finish, and delivered. Then a call saying it was only a faulty antenna, it was replaced, detailed, and on its way. It arrived with a fixed Nav system, finally, but now the console has been damaged, oily, muddy stains were left on the passenger floor, and the interior is covered in white fuzz, with water spots all over the interior. Third attempt, they promised a loner, delivered, for the following Tuesday, which came and went without so much as a phone call. Needless to say, I now have NO confidence in this dealer or their service department. I have kept my word at every step of this process...I'm still waiting for Acura of Wappingers Falls, to do the same. I'm still waiting for my brand new luxury car to look and operate as advertised and paid for.
About our dealership
If there's one thing at Acura Of Wappingers Falls we love more than the lineup of new and used vehicles in our Wappingers Falls showroom, it's the excitement we get out of helping Newburgh, Poughkeepsie and Middletown NY drivers find their match. We take the time to explore the features that are important to you and our knowledgeable staff is here to answer all of your questions. But what would buying a new car be without a test drive first? Visit Acura Of Wappingers Falls where we'll get you out on the road to find a Acura vehicle perfectly suited to your needs.
What sets us apart
Winners of the prestigious 2018 Precision Team Award
Fantastic customer service from Acura Of Wappingers Falls doesn't end when the sale does; our dealership also staffs a fantastic, onsite auto service and repair center. Making sure every mile you spend behind the wheel is one that's free of worry.
NO CHARGE-Oil Changes For Life! NO CHARGE- Loaner Cars For Life! NO CHARGE- Car Washes with Each Service! NO CHARGE- Seasonal Inspections For Life! *See Dealer For Details
Amenities
- Complimentary Loaner Cars
- Complimentary Drinks
- Complimentary Coffee
- Complimentary Car Wash
- Television