Customer Reviews of Don's Ford
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The following reviews are more than two years old. They are not included in the overall rating.
11 sales reviews
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James is the best!
by Linda Childres on 10/11/2022I just purchased a Ford Bronco that James found for me & the whole experience was great! He & Mike worked together to make sure all my questions & concerns were answered. As stressful as the whole car buying experience is, I felt confident… in this purchase thanks to James & Mike! Definitely recommend doing business with them!Great People
by Ann Marie Kovalsky on 09/15/2020This is the second vehicle I bought from Daniel Saponaro and I would buy another from him. He is very attentive and always there to answer any questions. He is very knowledgeable and willing to go the extra mile, working with trade ins… and negotiating. After I bought both vehicles he was still there helping with anything that came up. He was even willing to go out of his way and come to me because I was not able to get to the dealership.Great!
by Laddies on 12/07/2017I love this place. I bought a Subaru from AD, I recommend him as a great salesperson. Even though he works with the BMWs, he knew just as much about the Subarus! He went above and beyond to make sure my vehicle was safe and ready to go… for me when I wanted. He even followed up several times after I took the vehicle home to make sure everything was ok.Associate Professor
by jyager27 on 10/15/2017updated 10/30/2017This is my wife 7th leased car, and I've purchase several new Ford trucks in the past. This was the best experience I've ever had. The salesman, Mike Green, was just exceptional. According to Mike, he has been working at Don's Ford for… approx. 27 years. With the buying experience he provided, you would think it was his first year! Even after the sale, he went through the entire Edge's options and features with my wife, and also has made followup phone calls to both of us. He was extremely thorough, and has an amazing polite, and likeable personality. There are few vehicle purchases that I will remember, but this one I truly will for the rest of my life. Thank you Mike, and Don's Ford!Great Staff
by DanaC18 on 10/12/2017updated 10/20/2017The staff as Dons Ford is excellent and attentive. They work hard to make sure they put you in the right car for you. Dons Ford is the only place my family has been purchasing our cars for close to a decade. Highly recommend them!2016 Ford Taurus SEL AWD
by MandyPlano on 08/18/2017updated 09/07/2017I had a good experience buying this car, not strongly pressured. The car was on the lot a long time and it could have been cleaner when I took possession.Great Sales and Service
by DaveWallace on 08/13/2017updated 09/07/2017I had a great experience buying my new Ford Taurus Ltd. Tom C. the sales guy was great. I signed paperwork and got my car the next day! All the staff were friendly. They gave me a good deal on my trade and I received great incentives! I'm… a returning Don's Ford customer and glad to know service shop for oil changes and routine service is right around the corner.Dons Ford
by bennyv3434 on 04/07/2017updated 04/18/2017This is our 5th purchase from Don's Ford and we can not say enough about how caring and understanding Scott and Mike Risucci and the team at Dons are. My wife and I will be Don's Ford customers for life and it is because of people like them… that we continue to come back. Thank you to the entire staff at Don's for the incredible job you do.Don's Ford
by kachinasue on 12/03/2016Mike Green was awesome, he knew just what we wanted and the deal was GREAT!!New 2014 F-150
by cableguy955 on 02/17/2014updated 08/04/2025Purchased today and the dealership was amazing. This is the second vehicle my family has purchased from Don's Ford and we will be back again!Don's Ford - Utica, NY
by jtalento on 01/08/2014updated 08/04/2025When I leased my new 2013 F150, they took the time to ensure I was getting all the options I wanted along with the best, possible, deal. As a repeat customer, Don's Ford always delivers A+ Customer Service that keeps me coming back again… and again!
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About our dealership
Want to get to know Don's Ford a bit better? See why so many drivers shop with us year after year!
Here in the greater Utica, NY area, there are any number of places to shop for a car. That said, you could shop at every store from Ilion, Herkimer to Whitesboro and still not find a dealer as eager to earn your business as we are here at Don's Ford.
Known locally as Don's Superstore, or just Don's to our friends, we've been doing business with folks from all corners of New York for quite some time now, and we've always taken great pride in our customer service. Whether you're shopping for the latest Ford models near Rome, NY or you just want a great deal on a used car near New Hartford, NY, our team here at Don's Ford will gladly work with you to help you find the car, truck, or SUV of your dreams.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television