Legend Nissan
Customer Reviews of Legend Nissan
Review type:
Outstanding Dealership & Sales Personnel
by Joe M on 05/26/2021Excellent dealership and beautiful showroom. Could not have been happier with the assistance I received from Ed Jaffe who located the make, model and color Audi that no other dealership could find and spent time setting up and explaining… everything before I left with my vehicle. Everyone I dealt with in putting the lease together with all the extra protections I was looking for couldn’t have been nicer. I wouldn’t look for an Audi anywhere else.Horrible Customer Service By Salesman & High Add-On Fees $3000+
by KG on 05/03/2021I went to Legend Nissan yesterday to test drive a 2020 Sentra that I saw online and was assigned to Joel G. After a spiel about how they add $3,000 in fees on top of the advertised price, we walked out to the lot. Other dealerships I have… been to lately courteously pull the car up. Joel made me walk through the parking lot and then asked, "Do you think you can back the car out without hitting all of my other cars?" Does he assume I am a bad driver because I am a female that I am going to "hit all of his other cars?" Does he think that I look young and am an inexperienced driver? I am a 40-year-old woman who has been driving for 22 years, perhaps he didn't look at my date of birth on my license. I told him to back the car out since that is his job, then he said to me in a smug tone, "We close in 10 minutes, set a timer on your phone." At that point I knew Joel was dishonest because it was 4:30 and the dealership does not close at 4:40, the hours posted stated they closed at 5:00; I had a half-hour, not 10 minutes. I just wanted to take a quick spin in the car to see if it was even a car I was interested in, that's why I went to the dealership that day. I left the lot at 4:32, I was back at 4:37. I was gone exactly 5 minutes; 1/2 of the 10 minutes I was allowed, yet when I pulled up he said, "I didn't think you were coming back," then asked me twice accusingly where the license plate was (it was in the back seat where he left it). Then he said to me, "I don't know who your advisor is..." and continued to offer his unsolicited advice about buying new instead of used since after the excessive fees it would be practically the same price. As a female, I need "an advisor" to purchase a car? If I had shown up to the dealership with a male "advisor" on my arm would I have been given the time of day, and not only "10 minutes" with the car? 5 minutes with the car was all I needed though, as it was the most uncomfortable car I have ever sat in. I would not spend one penny with this dealership, and it's a shame since my parents bought their vehicle there and had recommended it, so I was a serious buyer.Hello, we are so sorry to hear that this happened. Thank you for your review, it is important for us to know when your experience is not the best, so we can change it to be our better. We would love to connect with you and see what we can do for you and how we can instill our trust in you for a much better visit for you and everyone else next time. Please contact us at Customerservice@legendnissan.com. Stay safe and healthy! REP: Legend Nissan member of the Legend Auto Group #legendnissan #thelegendautogroup
I got what I wanted!
by Jermaine Spencer on 05/02/2021Jermaine was very patient with us. He was very negotiable and wanted to make sure that I was happy with what I purchased.Hello. Thank you for leaving us such a great review. We are glad to hear about your amazing experience with Jermaine. We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. If you ever need anything, please contact us at customerservice@legendnissan.com. Have a great week and remember to drive safe! REP: Legend Nissan member of the Legend Auto Group #legendnissan #thelegendautogroup
Thanks Jermaine!
by Kamarah on 05/01/2021This was my 2nd time getting my car from Legend Nissan, as well as my 2nd time working with Jermaine. That's my guy! Great salesperson, doesn't try to upsell anything or guilt trip me into purchasing something I don't want. He listened to… my needs as far as the car and my budget, and got me a great deal! I'm on my 2nd lease with him and Legend, and I'm probably gonna be back for my 3rd along with my mom who also needs a new vehicle. Thanks Jermaine! Thank you Legend Nissan!Hello. Thank you for leaving us such a great review. We are glad to hear about your amazing experience with Jermaine. We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. If you ever need anything, please contact us at customerservice@legendnissan.com. Have a great week and remember to drive safe! REP: Legend Nissan member of the Legend Auto Group #legendnissan #thelegendautogroup
Great Service!
by Ubaldo Rodiles on 05/01/2021This dealership was very welcoming and assisted me in purchasing my next car. The staff member who assisted me “Alam” was very accommodating and patient with me even though I lived 2 hours away. This experience made me change my view on how… I see dealerships!Hello. Thank you for leaving us such a great review. We are glad to hear about your wonderful experience with Alam. We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. If you ever need anything, please contact us at customerservice@legendnissan.com. Have a great week and remember to drive safe! REP: Legend Nissan member of the Legend Auto Group #legendnissan #thelegendautogroup
Awesome Dealership
by Kaylah on 04/30/2021You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re… accommodating. That was my experience with Jermaine Spencer.Hello. Thank you for leaving us such a great review. We are glad to hear about your wonderful experience with Jermaine. We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. If you ever need anything, please contact us at customerservice@legendnissan.com. Have a great week and remember to drive safe! REP: Legend Nissan member of the Legend Auto Group #legendnissan #thelegendautogroup
Happy Customer
by Chris Z on 04/30/2021This was the easiest dealership I have worked with. I was in and out in 2 hours. Jermaine Spencer was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see him!Hello. Thank you for leaving us such a great review. We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. If you ever need anything, please contact us at customerservice@legendnissan.com. Have a great week and remember to drive safe! REP: Legend Nissan member of the Legend Auto Group #legendnissan #thelegendautogroup
Legend Nissan
by Cassidy Ferreira on 04/30/2021Jermaine Spencer was an excellent sales consultant. He made the buying a car experience a pleasurable and memorable one with his quick guidance when purchasing. He was overall the best sales consultant I’ve ever seen. I will definitely be… coming back to him with any of my Nissan concern/. Purchases.Hello. Thank you for leaving us such a great review. We are glad to hear about your wonderful experience with Jermaine. We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. If you ever need anything, please contact us at customerservice@legendnissan.com. Have a great week and remember to drive safe! REP: Legend Nissan member of the Legend Auto Group #legendnissan #thelegendautogroup
My fifth car from Legend
by generaljoe on 04/26/2021Dealership handled my every needHello. Thank you for leaving us such a great review. We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. If you ever need anything, please contact us at customerservice@legendnissan.com. Have a great week and remember to drive safe! REP: Legend Nissan member of the Legend Auto Group #legendnissan #thelegendautogroup
Leased Rogue- great experience
by Maria on 04/19/2021This is my second time in a row leasing a car with Nissan and they made the experience very easy and gave a great deal! I would definitely come back here again and recommend to other people.Hello. Thank you for leaving us such a great review. We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. If you ever need anything, please contact us at customerservice@legendnissan.com. Have a great week and remember to drive safe! REP: Legend Nissan member of the Legend Auto Group #legendnissan #thelegendautogroup
Great, Friendly Service!
by Danielle on 02/13/2021This is my third time leasing from legend and it’s always a seamless experience! I have met with Jermaine each time and he’s always sure to get me the best deal. Very knowledgeable and upfront, I will not meet with anyone else.Hello Danielle. Thank you for leaving us such a great review. We are thrilled to hear you had another exceptional experience with Jermaine. Enjoy your new lease! We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. If you ever need anything, please contact us at customerservice@legendnissan.com. Have a great week and remember to drive safe! REP: Legend Nissan member of the Legend Auto Group #legendnissan #thelegendautogroup
Very friendly
by Yurikohaha on 02/02/2021We visited Legend Nissan for the first time for Rouge sports special and Alam was very professional and offered us even better deal.Hello Yurikohaha. Thank you for taking the time to leave us a great review. We are thrilled to hear you had a exceptional experience and got a great deal with Alam. Congrats on your new Rogue Sport! We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. If you ever need anything, please contact us at customerservice@legendnissan.com. Have a great week and remember to drive safe! REP: Legend Nissan member of the Legend Auto Group #legendnissan #thelegendautogroup
See ALAM at Legend Nissan
by Rogue21owner on 02/01/2021Legend Nissan follows covid precautions. I worked with Alam. He is was honest and straightforward. He made the process easy and pleasant from starting to end. I’d defiantly recommend Alam to my friends and family.Hello! Thank you for leaving us such a great review and recommendation. We are happy to hear you had a exceptional experience with Alam. We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. If you ever need anything, please contact us at customerservice@legendnissan.com. Have a great week and remember to drive safe! REP: Legend Nissan member of the Legend Auto Group #legendnissan #thelegendautogroup
My daughter picked out her exact blue Sentra
by tomara on 02/01/2021We were just window shopping with our daughter for a car for her birthday. We heard good reviews about Legend Nissan so decided to check it out. Found the silver grey Sentra listed on their website and she wasn't impressed but she saw the… exact blue Sentra she wanted. It was the same 2017 year and half the milage so we decided to go inside for help. We had no appointment but they gave us Jeff to help us out. My daughter hit it off with him right away and loved that he was chill. We were under no pressure and was able to close on the deal that day. Jeff was very enthusiastic and we were able to give our daughter her birthday present. We would recommend Legend Nissan to other people and ask for Jeff when you go in. He won't put a lot of pressure on you so you'll have time to make a decision.Hello Tomara. Thank you for taking the time to leave us such a great review. We are thrilled to hear you had a terrific experience with Jeff. We wish your daughter a happy birthday and congrats on the new Sentra! We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. If you ever need anything, please contact us at customerservice@legendnissan.com. Have a great week and remember to drive safe! REP: Legend Nissan member of the Legend Auto Group #legendnissan #thelegendautogroup
Best Car Buying Experience
by Betty on 01/30/2021I recently bought my car from Legend. They are honest and play no games. Chris, the sales representativr made this transaction so comfortable, he was courteous and professional. Give them a shot.Hello Betty. Thank you for sharing your wonderful review. We are glad to hear you had such a great experience with Chris. Enjoy your new car! We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. If you ever need anything, please contact us at customerservice@legendnissan.com. Have a great week and remember to drive safe! REP: Legend Nissan member of the Legend Auto Group #legendnissan #thelegendautogroup
Carlton was very informative & helpful
by Rogue SV premium on 01/29/2021Carlton was very helpful and informative. All the people at Legend Nissan went out of their way to answer every question I hadHello! Thank you for sharing your great review. We are happy to hear you had a excellent and informative experience with Carlton and everyone. We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. If you ever need anything, please contact us at customerservice@legendnissan.com. Have a great week and remember to drive safe! REP: Legend Nissan member of the Legend Auto Group #legendnissan #thelegendautogroup
Great , friendly personal service !
by CR A Happy Nissan owner on 01/29/2021Just got my second car with Legend. Great service and a knowledgeable staff that does not waste your time or give you the run-around. If you’re looking to buy or lease a car these guys should be your first and last stop .Hello! Thank you for leaving us such a great review and recommendation. We are happy to hear you had another exceptional experience with us. Enjoy your new car! We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. If you ever need anything, please contact us at customerservice@legendnissan.com. Have a great week and remember to drive safe! REP: Legend Nissan member of the Legend Auto Group #legendnissan #thelegendautogroup
See Alam he helped us lease our 2021 Rogues
by Ondrasso on 01/23/2021COVID friendly & safe Dealt with Alam straight shooter fair deals on our 2021 Rogue. Highly recommended seeing him. Very professional.Hello Ondrasso. Thank you for sharing your great review. We are glad to hear you wonderful experience with Alam. We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. If you ever need anything, please contact us at customerservice@legendnissan.com. Have a great week and remember to drive safe! REP: Legend Nissan member of the Legend Auto Group #legendnissan #thelegendautogroup
Amazing Place!!
by Aanchal Katyal on 12/13/2020Jermaine Spencer was an excellent salesman!! He provided us with great service and even stopped us outside when we were about leave. I would highly recommend him!!Hello Aanchal. Thank you for sharing your great review. We are thrilled to hear you had such a wonderful experience with Jermaine. We hope to see you again! If you need anything, please don't hesitate to contact us at customercare@legendautogroup.com. Enjoy your week & remember to drive safe! Rep: Legend Nissan #legendnissan member of the Legend Auto Group #thelegendautogroup
Great Experience
by Sofiak73 on 12/06/2020We had such a great experience at Legend Nissan. Jermaine was so helpful and informative, guiding us through the entire process with patience and knowledge! We are so excited about our Nissan Rouge.Hello Sofiak73. Thank you for leaving us a wonderful review. We are thrilled to hear you had a enjoyable and informative experience with Jermaine. We hope to see you again! If you need anything, please don't hesitate to contact us at customercare@legendautogroup.com. Enjoy your week & remember to drive safe! Rep: Legend Nissan #legendnissan member of the Legend Auto Group #thelegendautogroup
AMAZING!
by OO on 11/22/2020Bought my first car from Mr.Jermaine Spencer. I’m new to cars and as a first timer I can in overwhelmed, he helped me get a really good deal. Really professional.Hello OO. Thank you for your great review. We are glad to hear you had a wonderful experience with Jermaine. We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. If you ever need anything, please contact us at customerservice@legendnissan.com. Have a great week and remember to drive safe! REP: Legend Nissan member of the Legend Auto Group #legendnissan #thelegendautogroup
Hello. Thank you for leaving us such an amazing review. We are glad to hear about your great experience with us. If you ever need anything, please contact us at customerservice@legendnissan.com. Have a great week and remember to drive safe! REP: Legend Nissan member of the Legend Auto Group #legendnissan #thelegendautogroup
by Legend Nissan on 06/01/2021