Honda of Staten Island
Customer Reviews of Honda of Staten Island
Review type:
Agradecimiento y Satisfacción
CRV Service
by Andy P on 11/03/2021Jason Meinero assisted me and was very professional.Andy, We appreciate you taking the time to leave Jason this 5-star review! Providing top-notch service is so important to us, and we are glad that his efforts met your satisfaction. If there is ever anything more that Jason and the team may help you with, please do not hesitate to give us a call! Safe travels!
Great service
by Jack M on 10/22/2021Jason was very helpful and explained what needed to be done and gave an accurate quote for the work.Jack, We are so glad that Jason could be of assistance to you, and we greatly appreciate you taking the time to leave him this 5-star review! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Rosneakers
by Rosanna Cannavale on 10/16/2021Thomas Cacace great job at time of appointment with assistance and overall presentation with regards to service for my vehicle. Offered suggestions I might be interested in . Kept me informed as to how long I would wait and reviewed in… detail services and experience I would be incurring Excellent young man great character pleasant and knowledgeable an excellent jobRosanna, Thank you for taking the time to leave Thomas this amazing review! Providing thorough and efficient service is so important to us, and we are delighted that his efforts met your satisfaction! It is our pleasure to serve you. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service.
Bobby and team were awesome
by Fran on 10/13/2021Prompt service once you get through the doors. Easier to make appointment online than to call. No one picked up when I called and waited half an hr too. But people at the service center are pleasant and kind. Would go back to this service… center.Saturday service
by Gabe on 10/10/2021Jeff is the best. He is kind and virtuous, excellent customer service! I highly recommend getting your vehicle serviced here.Gabe, Thank you for leaving Jeff this wonderful review and recommendation! He will be honored to hear of your very kind words and to know that you greatly value his service. We thank you for confiding in us with your automotive needs, and we hope to see you again the next time your vehicle is ready for service!
Thanks!
by Ayelet on 09/11/2021I was really happy with my experience getting my car serviced for the first time. I was greeting upon arrival, had my questions answered and everyone I dealt with was really nice! Marc Brown made sure everything went smoothly and I was out… by whatever time I needed to be!We are honored that you confided in us with your automotive service, and we are so glad that Marc provided you with exceptional care throughout your visit. Providing quality and efficient service is so important to us. We thank you for your wonderful review, and we hope that you continue to choose us for all of your future automotive needs!
Ac working again!!
by Satisfied on 08/24/2021Representative Tom Cacase constantly updated me about my car status & was on point with completion timeThank you so much for your 5-star review! Providing thorough and efficient services is so important to us, and we are so glad that Tom's efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible, and we hope to see you again the next time you are in need of automotive service. Safe travels!
Professional
by J Gagliotto on 08/12/2021Just wanted to say that I had a great experience at the Honda service department. There was a problem with my Si’s air conditioner. From the moment I got there it was a professional experience. My service consultant Thomas Cacace was on… point. He explained everything that needed to get done, advising about how long it would take as well. Once the work was completed Mr Cacace promptly called me and explained the work that was completed. Upon getting back to the dealer I was given more detail then promptly given my car and was on my way.J, We greatly appreciate your excellent review! We are so glad that Thomas provided you with 5-star service and got your automotive needs efficiently taken care of! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know if Thomas and the team may be of further assistance to you in the future!
Service with a smile
by Domenick Agneta on 07/30/2021I have leased my last 6 vehicles from SI Honda. Their service department is top notch.Domenick, We appreciate your excellent review! We are honored by your continued business, and we are so glad that our team could consistently provide you with the 5-star experience that you so much deserve. We hope to continue serving you and your automotive needs for many years to come! Safe travels!
Really professional service
by Ala Zubadi on 08/01/2021I like that I was helped right when I got there and ala was very professional and explain what will they do and exact timeThank you so much for leaving Ala this positive review! We are so glad that they provided you with top-notch service and got your automotive needs efficiently taken care of. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
New Car service
by stealth423 on 07/28/2021Thomas Cacace was very helpful and patient explaining the features of our new truck. Would definitely recommend Honda service center.Thank you for taking the time to leave Thomas this wonderful review! It is always our goal to provide nothing less than 5-star service, and we are so glad that Thomas's efforts met your satisfaction! We are honored to have earned your kind recommendation. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Sakhawat Ali
by Ali on 07/28/2021Lauren was the best helping her co workers as well telling customers why taking too long so customer don’t get upset.Ali, Thank you so much for your 5-star rating! We are so glad that Lauren took great care of you throughout your visit. We will certainly continue to provide you with nothing less than the top-notch experience that you deserve in the future! Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may assist you with.
Stress Free
by Vinny on 07/14/2021Great customer service. Service advisor Thomas Cacace discussed fees for services needed and kept me informed. My car was ready when promised.Vinny, Thank you so much for leaving Thomas this positive review! Providing thorough and efficient services is so important to us, and we are overjoyed that Thomas met your satisfaction! It is our pleasure to serve you, and we hope to continue serving you and your automotive needs for many years to come! We wish you the safest of travels- on behalf of Thomas and the entire team!
In and out in under 2 hours
by Rob Daloia great Customer serv on 07/13/2021Rob Daloia has been my service rep for several years. He and the mechanics managed to get me in and out of service in under 2 hours. The job was supposed to be 3 / 4 hours. Because of his help I managed to get to my doctors appointment on… time.Thank you for leaving Rob this 5-star review! Offering quality and efficient service is so important to us, and we are overjoyed that our efforts met your satisfaction. Rob will be honored to know how greatly you valued his assistance. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!
Easygoing Experiences
by Michael Compton on 07/06/2021Steered in the right direction by the dealerships knowledgeable sales team. Left completely satisfied. Ask for Robert Aviles.Michael, Thank you for taking the time to share this wonderful review. We are delighted that Robert provided you with 5-star service and made your visit an all-around success. It is our pleasure to assist you in any way possible, and he will be honored to know that you greatly appreciated his assistance with your special purchase and of your kind recommendation. Congratulations on your new vehicle- on behalf of Robert and the entire team! We hope to see you again when the time comes for your vehicle's first service.
Great Service and Greater Savings
by Matthew O on 06/20/2021From the moment I met sales representative Rob Siew I knew I was in good hands. He listened to what I was looking for and got me exactly what I wanted. He was straight forward and worked hard to get me the most savings for my purchase. I… would definitely return to him the next time I buy a new car.Matthew, Thank you for taking the time to share this positive review. Your safety and satisfaction are of the utmost importance to us, and we are thrilled to hear that Rob provided you with a top-notch experience. We wish you the warmest congratulations on your new vehicle- on behalf of Matthew and the entire team! It is our pleasure to serve you in any way possible, and we look forward to the opportunity to work with you again in the future.
Extremely satisfied.
by Lucille V on 06/09/2021I brought my 2013 Honda CR-V in on June 7 for oil change and a disturbing metal noise. Thomas Cacace was the service representative who took care of my vehicle. He did an outstanding job from the time I dropped off the car on June 7 to… pickup the following day. He was patient and professional, making sure to explain to me what was needed on my car, and having the work completed in the promised time frame. We have 2 Honda CRVs and we always have them serviced at Staten Island Honda. I am extremely satisfied and impressed with the service I received from Thomas Cacace.Lucille, Thank you for your wonderful review! We are thrilled that Thomas could put you at ease and get your automotive needs efficiently taken care of. Providing top-quality service is so importance to us, and we are certain that Thomas and the rest of the team will continue to offer you nothing less in the future. We are honored to have your confidence and loyalty, and we hope to continue to serve you and your automotive needs for many years to come. We wish you the safest of travels until we meet again.
Professionalism
by Rosie on 06/08/2021Great experience .Rosie, Thank you so much for your 5-star review! We are thrilled to hear that our team provided you with a remarkable experience. Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.
Great service!
by Andre Ferrer on 06/05/2021Drove my vehicle to Staten Island Honda earlier this week to get service done on my SUV. Car Service Rep Rob Daloia was there to greet me and asked what I was there for. I told him my 2021 Honda CRV is in need of an oil change. I didn’t… have an appointment scheduled but Mr. Daloia was considerate enough to squeeze me in to have my vehicle tended by Honda Service Team. After having the oil change completed, Rob informed me of the diagnostic check on my SUV. I left pleased with the outcome. Thank you, Rob Daloia, for assisting me with my vehicle. You are a true gentleman.Service was great
by Great service on 06/04/2021Thomas was very helpfulHonda Service
by Robert Cohen on 05/30/2021Honda of Staten Island is a really good place to service your car. Would like to mention Rob Daloia who I have had the pleasure to deal with a few times. He’s very personable and professional. A great representative of your dealership.
Gracias por su evaluacion positiva! Nos complace saber que Katherine y Paul le hayan brindado una experiencia de 5-estrellas. Su satisfaccion significa mucho para nosotros. Felicidades por su nuevo Honda!
by Honda of Staten Island on 07/24/2025