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Customer Reviews of Honda of Staten Island

Review type:

Overall rating

4.8
4.79 out of 5 stars

(56 reviews)


Customer recommendations:

Yes (53)|No (3)

Agradecimiento y SatisfacciĂłn

5 out of 5 starsby Hrv sport on 07/19/2025
updated 07/24/2025

Estoy muy Agradecido y Satisfecho por la Amabilidad y el Profesionalismo de la Sra Katherine Alers y El Sr Paul Aguilar porque son Excelentes Asesores y Consejeros a la hora de adquirir un Vehiculo Honda Felicitaciones
  • Gracias por su evaluacion positiva! Nos complace saber que Katherine y Paul le hayan brindado una experiencia de 5-estrellas. Su satisfaccion significa mucho para nosotros. Felicidades por su nuevo Honda!

    by Honda of Staten Island on 07/24/2025

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56 reviews
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  • Outstanding Service Department and Personable Service Advisers.

    5 out of 5 starsby Guy Diomede on 12/18/2024

    Service Adviser (Jason) was personable and knowledgeable. Service dept. is very accommodating and restrooms were extremely clean. Work was completed in a timely manner.
    • Guy, Providing outstanding service is so important to us here at Honda of Staten Island and we are glad that Jason's efforts could meet your satisfaction! We are thrilled to know that he was personable, knowledgeable and completed the work in a timely manner. We wish you safe travels until we meet again!

      by Honda of Staten Island on 12/19/2024

  • 2025 Honda CRV Lease

    5 out of 5 starsby ZW on 11/20/2024

    Recently leased a new 2025 Honda CRV from Honda of Staten Island. The dealership is great to work with and our salesperson Valdimir Khavtchenko was, very efficient and helpful in making the process of the purchase go smoothly and to our… satisfaction. Definitely would recommend both the dealership and Valdimir to anyone looking for a Honda .
    • Congratulations on your new Honda CRV! We are so glad that Vladimir took great care of you and ensured your experience with us was as smooth as possible. your kind recommendation means so much to us. We thank you for your excellent review and we wish you safest of travels- on behalf of the entire team!

      by Honda of Staten Island on 11/22/2024

  • "Easy Squeezy"

    5 out of 5 starsby Joe Cupo on 11/17/2024

    Upon bringing my Honda CR-V in for 2 open recalls on Nov. 14, 2024, Service Advisor Rick Savino explained all the work that needed to be done to correct these recalls. He was extremely courteous and professional with my interactions… with him. I would highly recommend this service department in the future.
    • Joe, We appreciate you for leaving Rick this marvelous review and recommendation! We are delighted to know that he was extremely courteous and professional. If there is ever anything more that we may help you with please do not hesitate to let us know.

      by Honda of Staten Island on 11/20/2024

    • Great service

      by Joe C on 11/20/2024

  • Great guy

    5 out of 5 starsby Anthony Ramos on 10/02/2024
    updated 10/09/2024

    Very professional answer all my questions. Good team.
    • Anthony, Providing quality and efficient service is so important to us here at Honda of Staten Island and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very professional and answered all of your questions. We wish you safe travels until we meet again!

      by Honda of Staten Island on 10/16/2024

  • VIP treatment by HONDA sales representative Lynch Eugene

    5 out of 5 starsby Frank on 09/07/2024

    Mr Lynch Eugene from Honda was professional and politely . My wife the same Day driving new Honda HRV 2025 sport home. Thank you all people from Honda for very fast assistance.
    • Frank, We appreciate you for leaving Lynch this spectacular review! We are delighted to know that he was professional and polite. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate your wife on her new 2025 Honda HRV Sport- behalf of the entire Honda of Staten Island team!

      by Honda of Staten Island on 10/16/2024

  • Saved me an arm and a leg!

    5 out of 5 starsby Edwin on 09/07/2024

    Efficient and amazing service!
    • Edwin, Thank you for leaving us this terrific review! We are happy to know that our team provided you with efficient and amazing service. Safe travels now!

      by Honda of Staten Island on 10/16/2024

  • Service before road trip

    5 out of 5 starsby Cassie Collins on 09/05/2024

    I went to Honda of Staten Island service center on 9/3/24 as a walk in and thought I wouldn’t be seen. The staff member (Jason Meinero) that was in care of my 2024 Honda Accord Sport Hybrid checked me in, was respectful and knowledgeable… about time duration of service. My car got serviced in under an hour and I was good to go!
    • Cassie, We are grateful for you leaving Jason this flawless review! We are pleased to know that Jason was respectful and knowledgeable about time duration of the service. Please drive safely and do not hesitate to let us know how we may be of further service to you.

      by Honda of Staten Island on 10/16/2024

  • Awesome Service

    5 out of 5 starsby Dylan on 08/21/2024

    With the help of Jason, we were able to get the problem fixed.
  • Excellent Sales Experience

    5 out of 5 starsby Jeffrey Jodice on 08/16/2024

    My salesperson's name is Michael Lopiano, and I found him to be very knowledgeable and extremely helpful through the entire experience of trading in my 2017 CRV and purchasing my new 2025 CRV EXL. This is my 3rd purchase of a CRV at your… dealership, and I am very happy with the entire process. Mr. Lopiano made the entire experience very easy and stress free. He was very thorough in going over all the features in my new CRV. He's very patient and understanding, a true professional. I would highly recommend your dealership and his services. Thank you.
  • Great service done with a smile

    5 out of 5 starsby Paul E on 08/01/2024

    I appreciated the service done on my Honda. They are trustworthy and professional.
    • Paul, Providing exemplary and quality service is so important to us here at Honda of Staten Island and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were trustworthy and professional. We wish you safe travels until we meet again!

      by Honda of Staten Island on 08/15/2024

  • Great Service Experience

    5 out of 5 starsby Vinny C on 07/27/2024

    Brought in my 2018 Accord for service. Jason Meinero was easy to work with. No hard sell. Told me maintenance I needed now and other service that can wait till I return next time. Prices were reasonable. Will definitely ask for him… again!
    • Vinny, We are grateful for you leaving Jason this exceptional review! We are thrilled to hear that Jason took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was easy to work with. We look forward to serving you again in the future when the time comes.

      by Honda of Staten Island on 08/15/2024

  • Service advisor

    5 out of 5 starsby Michael pierre on 07/23/2024

    Service advisor Wilfredo Torres honored all his commitments to me and made sure i got what i needed for my car. If i could give ten stars, i would
    • Michael, Thank you for leaving Wilfredo this terrific review! We are glad to hear that Wilfredo took stellar care of you and your automotive needs. We are happy to know that he honored all of his commitments to you. Please do not hesitate to let us know how we may be of further service to you.

      by Honda of Staten Island on 07/24/2024

  • Great service and quality repair.

    5 out of 5 starsby ML on 07/19/2024

    Excellent service and people you can trust. Sammy is the best.
    • ML, Providing excellent and quality service is so important to us here at Honda of Staten Island and we are glad that Sammy's efforts could meet your satisfaction! We are thrilled to know that he is the best. We wish you safe travels until we meet again!

      by Honda of Staten Island on 07/23/2024

  • Excellent

    5 out of 5 starsby Robert Flaherty on 07/11/2024

    Eugene was courteous and patient. Answered all my questions and concerns. Would definitely recommend this dealership
    • Robert, We greatly appreciate you for leaving Eugene this marvelous review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Eugene could provide you with top notch service. We are delighted to know that he was courteous and patient. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Honda of Staten Island team!

      by Honda of Staten Island on 07/17/2024

  • Great Service

    5 out of 5 starsby RP on 07/04/2024

    Came in for a check engine light and was greeted by Sammy. Sammy always gets you checked in and settled fast. Always great service and follow up. Much appreciated.
    • RP, Providing great and quality service is so important to us here at Honda of Staten Island and we are glad that Sammy's efforts could meet your satisfaction! We are thrilled to know that his follow up is always great. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come.

      by Honda of Staten Island on 07/17/2024

  • *** No honor and don't trust ***

    1 out of 5 starsby KMui on 04/21/2024

    Please check the twice numbers before you sign anything. *** [non-permissible content removed *** *** No honor and no trust *** It was advertised the car was being sold at MSRP and no markup. When I reviewed the deal sheet, the selling… price of the car was MSRP. There was an unexplained and unnotified markup. They didn't disclose this and I signed the paper. I trusted the process and I was taking advantage of it. Unethical and unprofessional. This was my fault I didn't catch this until two days after.
  • Accord Service

    5 out of 5 starsby Zachary Tierney on 04/20/2024

    My service was done professionally and courteously ; I couldn’t ask for a better service writer than Elaine
    • We appreciate your time and feedback, Zachary! We are glad that Elaine could provide you with top-notch service throughout your visit. Please do not hesitate to give us a call if you have any further questions or concerns.

      by Honda of Staten Island on 04/22/2024

  • Horrible people

    1 out of 5 starsby M on 03/30/2024

    The service is very bad . They need to learn how to treat people. I waited the whole day for my car and they didn’t fix it.
  • Great service

    5 out of 5 starsby Mark O on 03/26/2024

    Thorough and professional service, Jason Meinero helped me this time and was great to work with.
    • Thank you so much for your positive review, Mark! We are so glad that Jason provided you with a seamless, 5-star experience. It is our pleasure to assist you in any way possible. Safe travels!

      by Honda of Staten Island on 03/27/2024

  • Excellent service

    5 out of 5 starsby Jay Saroff on 03/12/2024

    Jeff Pasenkoff assured me my time is precious and that he wants to get in and out the fastest way possible, he offered me coffee, def a pleasant and wonderful experience.
    • Thank you for leaving Jeff this wonderful review! Providing quality and efficient service is so important to us, and we are so glad that his efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

      by Honda of Staten Island on 03/13/2024

  • A Great Place to Buy A Car

    5 out of 5 starsby Sam Govorcin on 03/02/2024

    I have to say that I was feeling a level of dread at the idea of buying a used car and I did do my research and much of that was through Edmunds and I am so grateful I did that research and went to Honda of Staten Island. On another site I… read old terrible reviews about this dealership but then I found glowing five star reviews that were current on Edmunds and that made me want to experience this for myself. Michael Lopiano, the Sales and Leasing Consultant who worked with me was fantastic. He is probably the opposite of the stereotype of a car salesman, meaning he was kind, informative, extremely helpful and reassuring throughout the entire car buying process and I came out of this with a really wonderful car that I could feel completely confident in owning. I would certainly recommend Honda of Staten Island and their terrific staff to anyone looking for a great deal. .
    • Sam, We are honored to have been able to assist you with this special purchase, and thrilled that Michael could make your experience both smooth and successful. It is a pleasure to hear of your satisfaction, and we congratulate you on your new vehicle - on behalf of the entire team. Thank you for the great feedback, and please be sure to give us a call if anything!

      by Honda of Staten Island on 03/06/2024

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