Lia Chrysler Dodge Jeep Ram
Customer Reviews of Lia Chrysler Dodge Jeep Ram
Review type:
Good experience
Service was good also, but took around a month to get appointment for a front alighnment on a new car.
Catchy Title? Lol
by Stephen Knuth on 12/12/2022Its this simple. The customer service representative was very helpful and a great gal. The mechanic did a great job at finding issues and made repairs quickly.Hey, Stephen! Thank you for taking the time to write some catchy words on our service team. We're glad your advisor and your technician made sure everything was taken care of thoroughly and in a timely manner. We're looking forward to making your next appointment just as reliable.
Saturday Service
by Tom on 12/11/2022Service advisor John Elmendorf pulled in without an appointment a little before 8am out around 9. Perfect, just a NYS inspection but probably still be waiting elsewhere!That's great, Tom! We're delighted John handled your vehicle's NYS inspection in a very timely manner. Your satisfaction means everything to us and we appreciate you choosing Lia CDJR for your automotive needs. See you next time!
Great job
by Jeff on 12/09/2022Very helpfulThank you, Jeff! We hope to make your next service appointment even better. Until then, best wishes on all of your upcoming travels!
Great service, done on time
by MikeO on 12/06/2022Work was done on time and service was good.Thanks for letting us know how pleased you were with the convenient service appointment our team provided for you, Mike! We're glad everything went well to get you safely back on the road in a timely manner. Thank you for choosing Lia CDJR!
Excellent service
by Andrew Vaughn on 12/01/2022Alyx Gonch was awesome. She made sure everything was taken care of quickly and was great to deal with. Will definitely go back.Hey, Andrew! Thanks for awarding Alyx and Lia CDJR your 5-star review. We're absolutely delighted to know Alyx got your services taken care of efficiently to get you safely back on the road in a timely manner. Please don't hesitate to give us a call the next time we may be of service to you and your vehicles!
Quick service, friendly staff, overall great experience
by Gabriella on 12/01/2022Highly recommend!Thanks so much for your positive feedback and for recommending Lia CDJR, Gabriella! Our goal is to make your service visits convenient, thorough, and pleasant, so we're glad to know we're doing things right. We wish you the safest of travels until we meet again!
Great service
by Anthony S on 11/30/2022I brought my Jeep Wagoneer into lia to get a warranty item replaced as well as software updates. John Elmendorf in service took excellent care of me. Extremely accommodating when it came to scheduling and explained every step of the… process. Can’t say enough positive things about my experience.Thanks a lot, Anthony! Your complete satisfaction means everything to us and we're so happy John and the team gave your Wagoneer the attention it needed and made your visit a valuable one. We look forward to making your next appointment just as superb.
2022 Jeep Grand Wagoneer
by Craig Linen on 11/28/2022Michael O'Neal did a great job going over the vehicle along with handling all of the paperwork he made it a very easy process.Hi, Craig! Thank you for letting us know what a fantastic job Michael did on your dealership visit! We're thrilled to hear he made the whole process a breeze. Congratulations on your new Jeep Grand Wagoneer! We hope you enjoy all the satisfaction and adventure this vehicle has to offer. Thanks so much for choosing Lia CDJR!
Thank you Jared Pott!
by Janice on 11/23/2022updated 11/28/2022Excellent service experience with Jared Pott! I can’t thank you enough for taking care of my car! Highly recommend Lia CJDR!!Janice, thanks for stopping by to share your 5-star review of Jared! We're happy he took such excellent care of you and your vehicle. We appreciate your recommendation and look forward to making your next appointment just as outstanding!
Amazing
by Justin Avery on 11/19/2022I went in looking for a car because I was in a bind they went above and beyond, to get me into a vehicle Vincent was amazing answered all of my questions, showed me options on different vehicles, and Michelle the finance manager I could not… thank them both. I will definitely be back for my next vehicle.Hey, Justin! Thank you for sharing positive feedback with us and congrats on the new vehicle from Lia CJDR! We're delighted your visit with Vincent and Michelle was so accommodating, especially for your situation. Enjoy your new vehicle and hopefully we'll see you again for routine maintenance!
Best inspection ever
by Mike on 11/12/2022Just kidding. Did my inspection, got a warranty claim in process. All good!Mike, thanks so much for the 5-star rating! Your complete satisfaction means a lot to us, so we're happy to know your vehicle's inspection was a breeze. If we may ever be of service to you again, we hope you won't hesitate to give us a call. Thank you for choosing Lia CDJR!
fast fair and expert service
by RS on 10/27/2022Lia service department provided me with fast expert fair priced service. They always go out of their way to make sure that your vehicle service appointment is performed within the time frame quoted.Thanks so much for your positive feedback! Providing our guests with convenient, thorough, and valuable service is very important to us, so we're glad to know this was the case for you and your vehicle. We sincerely appreciate your business and hope you'll come back to see us again some day!
Above and beyond !!
by Paula M on 10/09/2022I brought my Dodge Ram in for service . John Elmendorf was so helpful and really took the time to explained everything to me. I would recommend him to anyone and will continue to bring all my vehicles to him for service !Hi, Paula! Thank you so much for your stellar review of John. We're so pleased to hear your RAM's service visit was fantastic, thanks to John's care and expertise. We hope to continue serving you and your vehicles for many years to come and we look forward to making your next appointment just as superb. Thanks again!
Wicked polite and professional work
by Treeemonkey on 09/28/2022I enjoyed my experience I have had issues with shops in the past my brand new gladiator had a recall they took care of it right away and did the oils change and rotation and was really accommodating, I was scheduled couple weeks out and had… a family member pass and they the same day of service was also for my jeep they were wicked cool and super professional and understanding and did a awesome job.Thanks so much for your 5-star review! It is our pleasure to keep your vehicles running in top condition and provide you peace of mind that the work is done promptly and correctly. We would like to express our condolences on your family's loss. We greatly appreciate you taking the time to let us know we're doing a great job and we hope to see you again some day. Please feel free to call us if there is anything further our team can do for you. Until then, we wish you the safest of travels.
The scope on service
by Bill M on 09/27/2022John E. Has been great to work with. He kept me up to date on the progress of my service work. He and the other advisors seem to work well together.Bill, thank you so much for sharing your positive review of our service team. We are so happy John has made your visits here so accommodating and thorough. We appreciate your continued business and look forward to serving you for many years. Until next time, drive safe and take care!
Best Employee- John Elmendorf
by Nicole Rice on 09/27/2022Throughout my many difficulties since buying my Jeep. The service center and John specifically has gone out of his way to help me get the service I need and a great deal attached with it. He always tries to make things easier and it’s such… a great experience.Thanks so much, Nicole! We are absolutely delighted to know that John always makes your service visits so pleasant and thorough. We sincerely appreciate your continued business and hope to help you keep your Jeep in top shape for many years to come. If there is ever anything John and the team may do for you, please let us know. We're here for you!
Great friendly service
by Theresa on 09/24/2022Took my vehicle in for an oil change and Jared helped me out. Very friendly and knowledgeable. Got me in and out quickly!Hi, Theresa! Glad to hear your visit was handled expertly by Jared! Your satisfaction is our top priority and getting you safely back onto the road after conducting your vehicle's regular maintenance in a timely manner is always our goal. Please let us know if there is ever anything else the team can assist you with. See you next time!
Oil change
by Jon on 09/14/2022EasyJon, thanks so much for your 5-star review! We're so happy your oil change was efficient and met with your satisfaction. We look forward to making your next visit just as great. Thanks again!
Lia great job
by Wagoner 11 on 09/01/2022Dealership was VERY helpful to find the exact jeep wagoner I was looking for , highly recommend Lia will definitely go back againWagoner, Thanks so much for your 5-star review! Congratulations on the new Wagoneer! We hope it brings you many safe and happy travels for years to come. It is a pleasure to know you found your experience with us to be pleasant and accommodating. If ever we may be of service to you again, please give us a call. It would be our pleasure to assist you. Until then, take care and enjoy the ride!
Good work
by Mario on 08/24/2022Great people to deal with. Knowledgeable, professional and friendly.Mario, Thank you so much for writing this thoughtful review! We always wish for our guests and customers to feel welcomed, informed, and satisfied with our service. If there is ever any automotive need that we may help you with, please give us a call. We look forward to your next visit!
Excellent Customer Service
by Brian Vattimo on 08/19/2022If going to this dealer to have work done on your vehicle only work with Gabrielle Demarco. She’s exceptional at her job, cares about customers and makes sure you are completely satisfied.Brian, Thank you for your terrific review of Gabrielle! She will be quite honored to have earned your trust and confidence. If there is ever anything else we may help you with, please don't hesitate to call us. It is our pleasure to keep you and your vehicles driving safely on the road. Take care!
Thank you for your 5-star review, Harry! We're thrilled to know how pleased you were with Vinnie's support. Congrats on the new Hellcat! Best wishes for awesome travels, from the whole team at Lia CJDR!
by Lia Chrysler Dodge Jeep Ram on 07/29/2024