Lia Chrysler Dodge Jeep Ram
Customer Reviews of Lia Chrysler Dodge Jeep Ram
Review type:
Good experience
Service was good also, but took around a month to get appointment for a front alighnment on a new car.
Great service
by Robert Willing on 10/21/2023Need both batteries replaced on my 2018 Jeep John S. was very helpful with taking care of the problem. Very pleasant and knowledgeable. Gave me a time frame to the tee. When he call the house to tell us the Jeep was fixed he was very… pleasant to my wife. Great guy.Robert, thanks for stopping by to share your 5-star review of John! We're glad he addressed your Jeep's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!
Perfectly Professional!
by Terry Banfield on 10/15/2023Brian Charron and Gabby DeMarco are terrific! Very friendly and professional!Terry, thank you for trusting our service team with your vehicle's needs! We're happy Brian and Gabby provided you with plenty of communication and support. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!
Lovin the treatment and my new wheels
by Sue on 10/13/2023Isaiah Lyke was a dream to deal with. He listened carefully and found me just the right vehicle and the price was very fair. I love my Jeep Grand Cherokee. They have gotten themselves a new customer because the didn’t push or try to hard… sell me. They actually listened to what I wanted. I am soooo pleasedSue, that's a really great review of Isaiah, and he totally deserves it. Thank you for your thoughtful feedback on this amazing dealership experience. We wish you many happy travels in your new Grand Cherokee, from all of us at Lia CJDR!
Done right the first time
by Lewis Fiacco on 09/28/2023From buying new cars to getting service done getting accessory parts they do it all they measure twice cut once they make sure they get it done rightLewis, thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Lia CJDR is an honor, and we hope to continue being your #1 choice for years to come. See you next time!
Can do
by Lewis Fiacco on 09/24/2023They will take care of any problems that you have within their means. They are very understanding and make the correct phone calls to get what you need done. They are very thorough.Thank you for your kind review, Lewis! We truly appreciate your continued business, and we're glad our team has always taken such great care of you and your vehicle. Thank you for making Lia CJDR your #1 choice for automotive service!
One stop geter done
by Lewis Fiacco on 08/23/2023They know their vehicles, and they will help you all the way step-by-step for anything that you needThanks for sharing your thoughtful feedback, Lewis! We're glad our team's efforts to provide an exceptional experience met with your complete satisfaction. We hope you'll continue to choose Lia CJDR for all your automotive needs!
Great Service
by The Paiges on 08/20/2023We purchase all our vehicles here and always bring them here for service. The customer service here is fantastic. Jared Pott is who we deal with whenever we bring our vehicles in for service. He is very friendly, answers all our questions… and eager to help.Hi, Paiges! Thanks for stopping by to tell us how pleased you've been with Jared's assistance. We're glad he makes time to address all of your concerns and questions. Don't hesitate to call when we may be of service again!
GREAT SERVICE
by Tanesha on 08/12/2023JARED POTTS is an amazing service advisor went in for inspection and first service after purchasing. Everything was a smooth and great customer service.Wonderful! Thanks for taking a moment to give credit to Jared for ensuring an exceptional first service visit, Tanesha. We're delighted everything was handled to your satisfaction. We hope to ensure the same circumstances at your next appointment!
Excellent job and friendly
by MJR on 08/10/2023Good service and friendlyThanks for the 5-star review, MJR! We're glad your service visit was accommodating and pleasant. Please don't hesitate to let us know when we may be of service again. It's always our pleasure!
Outstanding and Honest Service
by Dave L on 08/08/2023I had what I thought was an oil leak on our 2019 RAM. I called and got Gabby. She was pleasant and informative. She set an appointment that worked for us. From there, Freddy Estrada took fantastic care of us. He was up front about the… process and what the situation might require to repair our oil leak. Later that same day, he called and informed us that no repair was necessary. Who ever did the last oil and filter change had let a large amount of oil drip on the subframe which took a while to make its way to a place where it dripped on our driveway. Clearly they had the opportunity to make a repair which I would have not questioned. All we needed was an oil and filter change. Freddy and the technician are honorable and trustworthy people who did the right thing. This is not the first time we had a great experiance at Lia CJDR. We highly recommend this dealership to buy a vehicle and bring your vehicle to be serviced.Dave, thank you for sharing your very thoughtful review. We're absolutely delighted Gabby, Freddy, and the Lia CJDR team provided you with an all-around exceptional visit. We look forward to ensuring the same reliability at your next appointment. See you then!
My Experience At Lia Jeep
by Jay Melzer on 07/20/2023I had to bring in my vehicle in to get my tires changes, and the service department, particularly Brian Boston could not have been more helpful. They took care of all my needs and my new tires are great. I would definitely recommend Brian… and Lia to others if the need should so arise.Thanks so much, Jay! We're so pleased Brian handled your vehicle's visit with great care and communication before returning you safely to the road on some great new tires. Please come see us again some day!
Great experience
by John Doe on 06/13/2023Easy great experienceHi, John! Thanks for the 5-star review of our sales team. We're happy their support and expertise made your experience a breeze. We wish you all the best in your travels to come, until we meet again!
Recall service
by Vicky on 05/24/2023Freddy Estrada was extremely pleasant and very easy to work with. Which is a plus since the last two times I was there for service the service advisor was extremely rude. This was a free service as it was a recall on 2016 Jeep. Great with… the updates and answered all my questions.Thanks for stopping by to give credit to Freddy for his exceptional work, Vicky! We're glad Freddy handled your recall visit with great care and communication. We wish you pleasant travels until we see you for your next appointment!
Can Do
by Lewis Regina Fiacco on 05/23/2023Top-flight managers from the GM to the service department parts department to the sales department and all the personnel behind the scenes and also get in your vehicle prepped when you purchase a new one very well experienced staff… listen to all your needs and concerns and explain everything to you purchase many vehicles from the Lia dealerships outstanding quality never had a problem if Lia don’t have it I don’t get itThanks so much, Lewis! We truly appreciate your loyalty and your kind feedback on the history you have with our dealerships. It's an honor to continue being of service to you and we hope to work with you for many more years!
Great service.
by Mandy on 05/23/2023The service that I ask for was done and my vehicle was ready when they said it would be. Very knowledgeable staff.Hi, Mandy! Thank you for your awesome review on our service team. We're so happy your vehicle's needs were handled thoroughly and in a timely manner that was convenient to your schedule. We certainly hope you'll come see us again some day!
Lia Sales Review
by Barbara on 05/12/2023We were extremely pleased with our salesperson, Antonio Tirino. He was very knowledgeable and personable.Barbara, thanks for taking a moment to give credit to Antonio for providing you with exceptional service! We're delighted he did everything he could to make this a positive experience. Best wishes for safe and happy travels until we see you again!
Vehicle Service
by AriL on 05/07/2023Definitely would recommend to get service here. Go see my guy freddy, tell him Ariel sent you. Hes straight up and honest. NO BS.Hey, AriL! Thank you for sharing some positive words on our guy, Freddy. We're glad you appreciate his straight-forward communication style. We wish you the most pleasant travels until we meet again!
Gabby Demar... is the best..
by Thomas Keenan on 04/16/2023Service Manage Gabby is the best, I had a service issue and she made it right on the first visit. Thank you GabbyThomas, thanks so much for the 5-star review of Gabby! She's the consummate professional in handling our clients' issues, and we're thrilled she got yours taken care of in a timely manner. Please don't hesitate to let us know when you need our assistance again. It's always our pleasure!
Excellent service
by BMac on 04/14/2023The service team at Lia CJDR is excellent. We have used them to service our vehicles for years and have never had a bad experience. Staff is knowledgeable and friendly and provide top tier service. Special thanks to Alyx Gonch, who made… this last year experience very quick and pleasant! Keep up the great work.Thank you for your wonderful feedback and encouragement, BMac! Your satisfaction is the reason behind everything we do, so we're happy Alyx provided you with exceptional service at your last visit. Your loyalty is an honor and we hope to continue earning it. Thanks for choosing Lia CJDR!
Great service advisor
by Charlie H on 03/24/2023My service advisor Alyx Gonch was friendly, knowledgeable and very helpful. I will reach out to her when I schedule my next service.Charlie, thanks for stopping by to share positive feedback about Alyx! We're glad she made sure everything was taken care of. Thank you for choosing Lia CJDR for your automotive needs!
Great Experience at Lia CJDR
by Scott H on 02/28/2023Alex Gonch is always a pleasure to work with! She is professional and always greets you with a smile. My 2017 Ram was in great hands and the service went so smooth. Thank you for all you do!Thanks for stopping by to recognize Alyx's skills with your 5-star review, Scott! It's our pleasure to help you keep your RAM running smoothly and we're pleased Alyx has consistently provided you with pleasant and reliable service. We wish you safe travels until we see you at your next appointment!
Thank you for your 5-star review, Harry! We're thrilled to know how pleased you were with Vinnie's support. Congrats on the new Hellcat! Best wishes for awesome travels, from the whole team at Lia CJDR!
by Lia Chrysler Dodge Jeep Ram on 07/29/2024