Skip to main content
Today 9:00 AM - 6:00 PM

Customer Reviews of Riverhead Bay Subaru

Review type:

7 service reviews
Sort by:

  • Riverhead Bay Subaru

    5 out of 5 starsby jcatlantic on 03/15/2024

    Always satisfied with service. Staff and service techs are professional, courteous and provide excellent and top notch service.
    • Hi JC! We're delighted to know that you've consistently had a positive experience with our staff and service techs at Riverhead Bay Subaru. We always aim for top-notch service! Thanks for the review.

      by Riverhead Bay Subaru on 03/15/2024


  • Oil change

    4 out of 5 starsby Mariand on 01/12/2022

    I am 89 years old and I Made an appointment but had to wait and Was not informed on status of car. This has never happened in the past.

  • Horrible Experience

    1 out of 5 starsby bernie500 on 12/07/2021

    I would strongly recommend using a different dealership if you’re considering leasing or purchasing a Subaru from Riverhead Bay. My experience with them was awful beyond words. Because I am a woman they gave me no credit for any complaints I had; they insisted there was a problem with the battery and totally disregarded my knowledge that the issue at hand had nothing to do with the battery. They caused my car to be towed to them four times before they finally conducted the necessary diagnostics. (Despite what I was telling them.). I actually had to finally, after a week and four towings, throw a fit in the showroom to get them to do what they should’ve done initially.

  • 26000 mile check ,oil change, recall

    5 out of 5 starsby Susan B on 06/08/2021

    Quick, responsive work

  • SERVICE ON AIR CONDITIONER

    5 out of 5 starsby Mark/Herb on 08/14/2019

    Wonderful staff providing expert opinion in a warm and friendly manner. Service was timely and efficient. They went out of their way to take care of us.

  • Subaru Crosstrek

    5 out of 5 starsby Santiase on 07/02/2019

    The express service is great really makes getting routine maintenance easy to fit in anyone’s schedule, it may be express service but they take their time and do the work right. The service representative is very efficient makes me feel that I am important and my Subaru is as well. Plus the dealership is spot less.

  • Great Service, Great People

    5 out of 5 starsby Garyh611 on 01/01/2017

    Bought a used car from this dealer and always go back for service; staff is courteous, professional and treat you like you are their only customer.

About our dealership