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Customer Reviews of Ruge's Subaru

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72 sales reviews
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  • Rugs's Subaru is Outstanding

    5 out of 5 starsby Marybotangy on 11/01/2016
    updated 11/17/2016

    Everything!! The sales rep. Was amazing. the staff was prompt and with in 2 days I was driving away in a car that I love. Thanks Ruge's for you excellent service.

  • Excellent service

    5 out of 5 starsby danlackaye on 10/25/2016
    updated 11/08/2016

    Friendly, no pressure. I felt like they wanted to make sure I was comfortable with my decision on which vehicle to choose, as well as with decisions about warranties and the like.
    • Thank you Dan for sharing your kind words, we really appreciate your business!

      by pdownes1 on 11/09/2016


  • Great Experience

    5 out of 5 starsby angsant64 on 10/20/2016

    The sales rep Jordan was knowledgeable, friendly, and did not possess the "pushiness" that has led to me walk away from other dealers.
    • We're really happy that you had a great experience, and thank you so much for sharing your comments! Enjoy your new Subaru!

      by pdownes1 on 10/31/2016


  • Very Good!

    5 out of 5 starsby FabioDA on 09/23/2016
    updated 09/30/2016

    This is our first Subaru. The people and the price were "right on the money!" Great ccolr and amazing car!!
    • Thanks Fabio, we appreciate you sharing your experience! We're sure you're going to love your Subaru!

      by pdownes1 on 09/30/2016


  • Satisfied customer

    5 out of 5 starsby Albany2016 on 09/25/2016
    updated 09/30/2016

    I like the physical layout of the dealership. I liked being able to take the test drive without a salesman. I just liked the salesman's and sales manager's approach to me as a customer.
    • We're so happy you enjoyed your experience with Ruge's! Thanks for sharing and enjoy!

      by pdownes1 on 09/30/2016


  • An Outstanding Sales Experience!

    5 out of 5 starsby Hap_pyCustomer on 09/29/2016

    Salesperson Jennifer Mears worked with us to meet our price goal and answered all of our questions about the car. She is an outstanding member of the Ruges team!!
    • Isn't she! :) We're very thankful you decided to share your positive experience... thanks for your business, and enjoy your new Subaru!

      by pdownes1 on 09/30/2016


  • Ruge's Is The Place to Buy a Subaru

    5 out of 5 starsby Patricia222 on 09/29/2016

    My salesman was very professional and helpful. Everything moved along very smoothly and you had what I wanted in stock.
    • Thanks Patricia, we appreciate you sharing your experience! Thanks for your business, and enjoy your Subaru!

      by pdownes1 on 09/30/2016

  • Car buying made easy

    5 out of 5 starsby NYSubigal1 on 09/17/2016

    Hadn't bought a car in several years. Very good experience--everything was taken care of and hassle-free. Would recommend. Thank you.
    • Thanks for sharing, we're very happy that you had a great experience... Thanks for your business and enjoy!

      by pdownes1 on 09/30/2016

  • 2017 Forester

    5 out of 5 starsby Sarasubari on 08/26/2016
    updated 09/08/2016

    Jennifer was very knowledgable & it was a smooth transaction. They took care of everything. The forester has a lot of great new updates.
    • Thanks for your kind words Sara, we appreciate your business and hope you love your new Forester!

      by pdownes1 on 09/09/2016

  • An enjoyable buying experience

    5 out of 5 starsby realtorkenw on 08/19/2016
    updated 08/31/2016

    Very professional. Unlike other experiences, the purchase was straight forward, clearly explained and no negotiation games. I highly recommend Jen as the sales rep of choice
    • Thanks Ken for your kind words. Jenn does a great job meeting client's expectations. Thanks again for your business, and enjoy!

      by pdownes1 on 09/01/2016

  • Hassle free car buying

    5 out of 5 starsby izarob9 on 08/25/2016

    Ryan was courteous, efficient, helpful and accessible for questions and concerns. It was a pleasure working with him. This is our 9th car from Ruges, so we are obviously pleased with their sales and service!
    • 9! wow... THANK YOU! We appreciate your loyalty!

      by pdownes1 on 09/13/2016

  • Our New Car Purchase

    5 out of 5 starsby BachBoy on 08/18/2016
    updated 08/29/2016

    Sales staff were informative and listened to my questions and responded accordingly. We always received a welcoming reception. We never felt rushed.
    • Thanks for your kind comments and your business! Much appreciated.

      by pdownes1 on 08/30/2016

    • Thanks for your kind comments and your business! Much appreciated.

      by pdownes1 on 08/30/2016

  • Excellent service

    5 out of 5 starsby Dilemieux on 08/07/2016
    updated 08/22/2016

    Very helpful and accommodating. This was the only dealership I went to that made me feel comfortable about buying a car from them.
  • love that Ruge's! and Sam, of course.

    5 out of 5 starsby Lindajojai on 08/10/2016
    updated 08/21/2016

    Sam was a great listener and responded intelligently and quickly to all my concerns and questions. All in all, it was an enjoyable experience and I got the exact model I wanted and the color I wanted, too! The price was right in the sweet spot.
    • Thank you Linda, we appreciate your kind words, and your business! Thanks for taking the time to share!

      by pdownes1 on 08/22/2016

  • August Subaru Forester

    5 out of 5 starsby NancyRutter on 08/04/2016
    updated 08/16/2016

    Chris Wood and Joe really care this is the third car that I have purchased through Ruges. two with Chris and one with Joe. Personable, accommodating a total pleasure!
    • Thanks Nancy, we really appreciate your kind words and your continued business!

      by pdownes1 on 08/17/2016

  • Blue

    5 out of 5 starsby Ralphandlori on 08/02/2016
    updated 08/16/2016

    Jen was awesome, knowledgable, friendly, patient and helpful. Everyone we dealt with was great. They made us feel very comfortable and were not pushy.
  • car buying

    5 out of 5 starsby pleasestop on 07/22/2016
    updated 08/09/2016

    Chris was helpful and made ever step of the process comfortable. We came to the shop on two different occasions to drive cars and speak with him about the pros and cons of each.
  • Excellent Experience at Ruge's

    5 out of 5 starsby tmnewauto on 08/01/2016

    This was my first time buying a new car. I live in Manhattan and didn't have a car so I did all of my research online before traveling to any dealerships. I contacted no less than 10 dealerships in the tri-state area and I can say without any hesitation that Ryan Kelly was far and away the most helpful and professional salesperson I dealt with. I could have purchased my new car from another dealer -- closer to home and for a little less -- but I chose to literally "go the extra mile" because that's what I feel Ryan (and Ruge's) did for me. Thank you.
    • Thank you so much for taking the time to share your comments, we couldn't ask for more... Enjoy!

      by pdownes1 on 08/03/2016

  • treichwein

    5 out of 5 starsby teripeds on 06/30/2016
    updated 07/08/2016

    was treated with respect and with courtesy- mr. Sherman was both informative and honest I bypassed a Subaru dealer right in my town and drove 45 minutes to ruges in Rhinebeck to buy my car
    • Thank you so much for your kind words! We appreciate your business!

      by pdownes1 on 08/03/2016

  • Not your average "dealership"

    5 out of 5 starsby Princeli on 07/06/2016

    This is the second car I've purchased from Ryan at Ruge's. As a woman who knows a thing or two about cars, I appreciate how he doesn't talk down to me as often has been the case at other dealerships. Like your ad's say, you're not your average dealership. It's always a very pleasant experience, when it could easily not be. I trust that the car I bought for my 17 year old daughter will be safe and solid, because I trust Ryan, and ultimately, I very much trust Ruge's.
    • Thank you so much for your kind words and your repeat business, we really appreciate it! It's good to know your daughter is in a really safe car!

      by pdownes1 on 07/07/2016

  • Thank You

    5 out of 5 starsby Gerard16 on 06/28/2016

    The willingness of the sales people to help with questions about the car and how to use certain features that my prior card did not have
    • Thnk you Gerard for your kind words, we hopr you're loving your new Subaru!

      by pdownes1 on 06/30/2016


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