Ruge's Subaru
Customer Reviews of Ruge's Subaru
Review type:
Subaru in Dutchess County
by Michael on 11/29/2018We have always gone to MidHudson Subaru which is 10 minutes from our home. We called inquiring about purchasing a vehicle after our son totaled our current Outback, as well as possibly purchasing our lease that is up in June. The salesman… was so rude. So we searched on, and are very happy we did. Our experience with Ruge's was unsurpassable, and the experience was so easy. One visit, a quick test drive and we had a vehicle in less than 45 minutes. The sales team, (Jordan) including the sales manager (Chris), could not have been more knowledgeable or helpful!Personal Touch
by John on 10/10/2018I enjoy dealing with a smaller dealership. The price for my used car was fair.puchase of Subaru 2015 auto
by Brenda on 09/24/2018The salesperson Chris Wood. He is so patient friendly and kind, and I know he wants me to be completely happy with the car.Love Ruges
by DV on 09/23/2018Caring, friendly and considerate salesman. Reliable and trustworthy service.Anna's review
by AnnaMicucci on 03/27/2018Everyone was extremely friendly and had an answers for every question! I couldn't be happier with my experience or my car and I will absolutely tell all of my (4) friends. Jordan and Paul were great!18.18
by mrsbucklin on 01/23/2018Easy to find a sales person, friendly atmosphere, clearly believe in the product that you are selling. Ryan was helpful and available when I called after our initial meeting.Great buying experience
by Davidja on 12/31/2017The best thing about my experience was the no pressure salesman. I have not bought a car in a dealership in over twenty years so I was a little apprehensive. Ryan Kelly was the perfect salesman. I came in with an idea of what car I wanted… and left with the car of my dreams. Ryan knew the product inside out, took me through the financing so I understood it and delivered the car when I wanted it. I will certainly recommend Ruge's going forward and Ryan Kelly for a first rate buying experience.Thanks for your kind words and for your business. Enjoy!
Excellent used car sales!
by Sayerby on 12/10/2017Had a great experience purchasing our used Subaru Forester from Ryan Kelly. He definitely went above and beyond for us. He even picked us up at the train station when we came up from New York City for a test drive. We felt taken care of all… the way through.Thank you for your kind comments and for your business!
Efficient Sales Process
by SubaruAutoFan on 12/09/2017Very knowledgeable salesperson and thorough car feature explanation. The sales closing was smooth and delivery was as promised. My vehicle interest resulted in showing of suitable matches.Thanks for your kind words and your business!
Pre-Owned Experience
by George_W1 on 09/26/2017updated 10/10/2017Ryan Kelly made it easy. He was always an available and professional Sales Consultant. No pressure, just great service and very friendly. You can't go wrong with Ryan or Ruge's.No-pressure professionals!
by GWilson on 09/26/2017Ryan Kelly was especially helpful, knowledgeable, and available when I bought my used Forester. No pressure, straight ahead salesmanship. You can't go wrong with Ruge's and Ryan.Thank you, George, we appreciate your business and your kind comments!
Fantastic!
by nancinator on 07/23/2017updated 08/01/2017Everyone was very helpful and knowledgeable. It was a very pleasant experience-I didn't feel pressured in any way and there weren't any cowboy style bartering tactics.Thanks for your business and your kind words! Enjoy!
Professional and helpful
by Bethh588 on 07/07/2017updated 07/17/2017Traded in for a newer "used" car. Ryan was really helpful in the process. Good selection of used cars to choose from. Quick and easy transaction.Thank you Beth, we appreciate your business and kind words! Enjoy your Subaru!
Very Satisfied Customer! Happy with my Suburu impreza purchased
by Ekaterini on 06/30/2017updated 07/06/2017I was matched to Ryan Kelly in sales and he was down to earth, listened to what I wanted, my short list of essentials, and budget and showed me vehicles that were appropriate. I never felt pressured. All my questions got answered. There… was always follow-up and it was just the right amount at the right time. I saw teamwork among the staff members in the sales department each of the three times I came in Ruge's and that impressed me. The paperwork/purchase day seemed to go smoothly and everyone was very friendly. They seemed really organized. Paul Area in finance was super friendly too and answered all my questions. Ryan asked another staff person in house to transfer my plates and bike roof rack from my old car to my new car and he willingly stepped up to the task; it was an efficient use of time as I signed forms. I was thankful for the painless process and drove away feeling really happy with my purchase and relieved with the experience of buying a car. Ryan is a strong communicator with both his client and his teammates. He was thoughtful on the little things too - he transferred over my EZ pass to the new vehicle and removed my old keys from the key chain for me as I traded in my old car. Oh and the detail job on my new car was fabulous too! Scratches I had noticed inside the door handle got buffed out. My car sparkles at the present moment! Thank you. I'd highly recommend Ryan Kelly in sales and the dealership for buying a car!We can't ask for better than that :) Thank you and enjoy your new Subaru!
Review
by Cnadel1 on 06/29/2017Our salesman Christian was very knowledgeable, courteous & always willing to go that extra mile for us! We had an excellent experience with entire staff!Thanks so much for your kind words, and thanks for your business! Enjoy your new Subaru!
Ruge's Subaru
by droconn721 on 06/02/2017updated 06/13/2017Low pressure, honest, no hassle with pricing. Best experience at a dealer I've ever had. Jennifer was great. Thank you!Thanks for your kind words and your business, Enjoy!
The friendly fun car buying experience
by Sir_Joey on 06/02/2017Felt at home at ease, previous experiences elsewhere made this feel like a party. Christian was professional yet also like family as a result you have one very happy and satisfied Subaru owner.Thanks so much for your kind words and your business, Enjoy!
Excellent Service- Highly Recommend this Dealership!
by srae903 on 05/08/2017Everyone seemed very personable and attentive to my needs. While looking at vehicles, Ryan made sure to explain the different features and how to work them. He was extremely helpful and knowledgeable about each car. And Paul made sure to… go over my financing with me and explain the different security packages that Subaru offers. He made me feel confident that I was making a smart decision.Thanks so much for your business and your kind words! We're so happy to hear that you feel you made an excellent choice.
Quick and Effective Lease of a new Impresa
by David_Montages on 03/01/2017I knew I would need a new car soon so researched what was available in AWD vehicles. From this I knew I wanted to lease and Impresa and having worked with Ruge's before went there and quickly connected with Ryan who did a great job… explaining the options and when this was settled he completed the deal and delivered my new Impresa in less than a day.Thanks David, we appreciate your comments and your continued business!
Amazing, Compassionate, Friendly Service
by gkels2016 on 12/05/2016My sales consultant, Jordan Palmiter was wonderful. Jordan previously worked my family, so I knew I was in good hands. Jordan was friendly, knowledge, and personable. I felt like he wanted to help me find a car not to close on a sale but so… I would be satisfied and happy as a customer and young driver. He took the time to find a car that would fit my dog and also set up my bluetooth connections. He truly shines!Thank you for your kind words and the extra business! We hope your family enjoys their new vehicles!
Sure worth the drive !!!
by IJoseph on 11/25/2016updated 12/05/2016The friendliness of both the sales and service staff throughout the dealership and the fact they use pressure sales tactics you find at other dealerships !!!I think you missed out the word don't? :) Thanks for your business and your comments!
Thank you for taking the time to share your experience, much appreciated!
by pdownes1 on 01/24/2018