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Customer Reviews of Ruge's Subaru

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72 sales reviews
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  • Subaru in Dutchess County

    5 out of 5 starsby Michael on 11/29/2018

    We have always gone to MidHudson Subaru which is 10 minutes from our home. We called inquiring about purchasing a vehicle after our son totaled our current Outback, as well as possibly purchasing our lease that is up in June. The salesman was so rude. So we searched on, and are very happy we did. Our experience with Ruge's was unsurpassable, and the experience was so easy. One visit, a quick test drive and we had a vehicle in less than 45 minutes. The sales team, (Jordan) including the sales manager (Chris), could not have been more knowledgeable or helpful!

  • Personal Touch

    5 out of 5 starsby John on 10/10/2018

    I enjoy dealing with a smaller dealership. The price for my used car was fair.

  • puchase of Subaru 2015 auto

    5 out of 5 starsby Brenda on 09/24/2018

    The salesperson Chris Wood. He is so patient friendly and kind, and I know he wants me to be completely happy with the car.

  • Love Ruges

    5 out of 5 starsby DV on 09/23/2018

    Caring, friendly and considerate salesman. Reliable and trustworthy service.

  • Anna's review

    5 out of 5 starsby AnnaMicucci on 03/27/2018

    Everyone was extremely friendly and had an answers for every question! I couldn't be happier with my experience or my car and I will absolutely tell all of my (4) friends. Jordan and Paul were great!

  • 18.18

    4 out of 5 starsby mrsbucklin on 01/23/2018

    Easy to find a sales person, friendly atmosphere, clearly believe in the product that you are selling. Ryan was helpful and available when I called after our initial meeting.
    • Thank you for taking the time to share your experience, much appreciated!

      by pdownes1 on 01/24/2018


  • Great buying experience

    5 out of 5 starsby Davidja on 12/31/2017

    The best thing about my experience was the no pressure salesman. I have not bought a car in a dealership in over twenty years so I was a little apprehensive. Ryan Kelly was the perfect salesman. I came in with an idea of what car I wanted and left with the car of my dreams. Ryan knew the product inside out, took me through the financing so I understood it and delivered the car when I wanted it. I will certainly recommend Ruge's going forward and Ryan Kelly for a first rate buying experience.
    • Thanks for your kind words and for your business. Enjoy!

      by pdownes1 on 01/08/2018

  • Excellent used car sales!

    5 out of 5 starsby Sayerby on 12/10/2017

    Had a great experience purchasing our used Subaru Forester from Ryan Kelly. He definitely went above and beyond for us. He even picked us up at the train station when we came up from New York City for a test drive. We felt taken care of all the way through.
    • Thank you for your kind comments and for your business!

      by pdownes1 on 12/12/2017

  • Efficient Sales Process

    5 out of 5 starsby SubaruAutoFan on 12/09/2017

    Very knowledgeable salesperson and thorough car feature explanation. The sales closing was smooth and delivery was as promised. My vehicle interest resulted in showing of suitable matches.
    • Thanks for your kind words and your business!

      by pdownes1 on 12/12/2017

  • Pre-Owned Experience

    5 out of 5 starsby George_W1 on 09/26/2017
    updated 10/10/2017

    Ryan Kelly made it easy. He was always an available and professional Sales Consultant. No pressure, just great service and very friendly. You can't go wrong with Ryan or Ruge's.
  • No-pressure professionals!

    5 out of 5 starsby GWilson on 09/26/2017

    Ryan Kelly was especially helpful, knowledgeable, and available when I bought my used Forester. No pressure, straight ahead salesmanship. You can't go wrong with Ruge's and Ryan.
    • Thank you, George, we appreciate your business and your kind comments!

      by pdownes1 on 09/27/2017

  • Fantastic!

    5 out of 5 starsby nancinator on 07/23/2017
    updated 08/01/2017

    Everyone was very helpful and knowledgeable. It was a very pleasant experience-I didn't feel pressured in any way and there weren't any cowboy style bartering tactics.
    • Thanks for your business and your kind words! Enjoy!

      by pdownes1 on 09/08/2017

  • Professional and helpful

    5 out of 5 starsby Bethh588 on 07/07/2017
    updated 07/17/2017

    Traded in for a newer "used" car. Ryan was really helpful in the process. Good selection of used cars to choose from. Quick and easy transaction.
    • Thank you Beth, we appreciate your business and kind words! Enjoy your Subaru!

      by pdownes1 on 07/18/2017

  • Very Satisfied Customer! Happy with my Suburu impreza purchased

    5 out of 5 starsby Ekaterini on 06/30/2017
    updated 07/06/2017

    I was matched to Ryan Kelly in sales and he was down to earth, listened to what I wanted, my short list of essentials, and budget and showed me vehicles that were appropriate. I never felt pressured. All my questions got answered. There was always follow-up and it was just the right amount at the right time. I saw teamwork among the staff members in the sales department each of the three times I came in Ruge's and that impressed me. The paperwork/purchase day seemed to go smoothly and everyone was very friendly. They seemed really organized. Paul Area in finance was super friendly too and answered all my questions. Ryan asked another staff person in house to transfer my plates and bike roof rack from my old car to my new car and he willingly stepped up to the task; it was an efficient use of time as I signed forms. I was thankful for the painless process and drove away feeling really happy with my purchase and relieved with the experience of buying a car. Ryan is a strong communicator with both his client and his teammates. He was thoughtful on the little things too - he transferred over my EZ pass to the new vehicle and removed my old keys from the key chain for me as I traded in my old car. Oh and the detail job on my new car was fabulous too! Scratches I had noticed inside the door handle got buffed out. My car sparkles at the present moment! Thank you. I'd highly recommend Ryan Kelly in sales and the dealership for buying a car!
    • We can't ask for better than that :) Thank you and enjoy your new Subaru!

      by pdownes1 on 07/15/2017

  • Review

    5 out of 5 starsby Cnadel1 on 06/29/2017

    Our salesman Christian was very knowledgeable, courteous & always willing to go that extra mile for us! We had an excellent experience with entire staff!
    • Thanks so much for your kind words, and thanks for your business! Enjoy your new Subaru!

      by pdownes1 on 07/15/2017

  • Ruge's Subaru

    5 out of 5 starsby droconn721 on 06/02/2017
    updated 06/13/2017

    Low pressure, honest, no hassle with pricing. Best experience at a dealer I've ever had. Jennifer was great. Thank you!
    • Thanks for your kind words and your business, Enjoy!

      by pdownes1 on 06/14/2017

  • The friendly fun car buying experience

    5 out of 5 starsby Sir_Joey on 06/02/2017

    Felt at home at ease, previous experiences elsewhere made this feel like a party. Christian was professional yet also like family as a result you have one very happy and satisfied Subaru owner.
    • Thanks so much for your kind words and your business, Enjoy!

      by pdownes1 on 06/06/2017

  • Excellent Service- Highly Recommend this Dealership!

    5 out of 5 starsby srae903 on 05/08/2017

    Everyone seemed very personable and attentive to my needs. While looking at vehicles, Ryan made sure to explain the different features and how to work them. He was extremely helpful and knowledgeable about each car. And Paul made sure to go over my financing with me and explain the different security packages that Subaru offers. He made me feel confident that I was making a smart decision.
    • Thanks so much for your business and your kind words! We're so happy to hear that you feel you made an excellent choice.

      by pdownes1 on 05/10/2017

  • Quick and Effective Lease of a new Impresa

    5 out of 5 starsby David_Montages on 03/01/2017

    I knew I would need a new car soon so researched what was available in AWD vehicles. From this I knew I wanted to lease and Impresa and having worked with Ruge's before went there and quickly connected with Ryan who did a great job explaining the options and when this was settled he completed the deal and delivered my new Impresa in less than a day.
    • Thanks David, we appreciate your comments and your continued business!

      by pdownes1 on 03/04/2017

  • Amazing, Compassionate, Friendly Service

    5 out of 5 starsby gkels2016 on 12/05/2016

    My sales consultant, Jordan Palmiter was wonderful. Jordan previously worked my family, so I knew I was in good hands. Jordan was friendly, knowledge, and personable. I felt like he wanted to help me find a car not to close on a sale but so I would be satisfied and happy as a customer and young driver. He took the time to find a car that would fit my dog and also set up my bluetooth connections. He truly shines!
    • Thank you for your kind words and the extra business! We hope your family enjoys their new vehicles!

      by pdownes1 on 12/09/2016

  • Sure worth the drive !!!

    5 out of 5 starsby IJoseph on 11/25/2016
    updated 12/05/2016

    The friendliness of both the sales and service staff throughout the dealership and the fact they use pressure sales tactics you find at other dealerships !!!
    • I think you missed out the word don't? :) Thanks for your business and your comments!

      by pdownes1 on 12/09/2016


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