Customer Reviews of Land Rover Mt. Kisco
Review type:
What a pleasant buying experience.
by BklynRanger on 08/04/2024
I was in the market for a Land Rover, I found my dream car online at Mount Kisco Land Rover, a 2015 Black Range Rover Supercharged with black interior. The situation was I live in Brooklyn but I decided to call anyways and spoke with… Jennifer Artzt she was professional, informative and guided me in the right direction in order to secure the car until I was able to take Metro North to get there for a test drive. Once there I met with her and the car was exactly the way it was advertised, perfect and in excellent condition ( basically new). Jennifer made the purchase of the car an easy and smooth process. All I can say is if you are looking for a great vehicle and professional service don't waste your time any where else call Mount Kisco Land Rover and ask for Jennifer Artzt. Absolutely worth the trip.
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review of land rover purchase experience
by kathykal on 02/20/2019Andrew was super friendly and exceptionally knowledgable about the car and cars in general. Took his responsibility very seriously, super professionalWe are ecstatic with your strong recommendation of our location. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Terrible
by Unhappy on 07/23/2018I brought my LR3 in for service and under the new ownership at the Mt Kisco Land Rover customers are now being ripped off. I brought my LR3 in twice for the same problem and the problem is not fixed. They have billed me $1500 to fix the… problem and then told me I had to buy new tires. First they tried to sell me tires for $1450 and when I questioned if they could replace the tires with the ones on the LR3 magically the answer was yes and that would only cost $1150. Here's the catch the new tires didn't fix the problem and now when you go around a turn the LR3 makes a funny noise and the original tire sensor problem still exists I have called about the situation and it is always "we will have to call you back" . So $2650 later and the problem still exists. Stay away from this place at all cost under what seems to be a new commission driven service scheme designed to run up your bill but not fix the problem,We regret to hear that you had a negative experience with us. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (914) 244-9080 to discuss what we can do to help.
Mount Kisco Land rover
by jennieRR on 07/19/2018Excellent, Friendly staff. Thank youWe're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Worst service experience ever.
by Ralph815 on 06/22/2018One day service took five days. Communication was awful - if I didn’t call them, I heard nothing at all.Same day emergency service while out of town
by williamhaggerty on 05/30/2018I was traveling out of town and my battery died. Given it was still under warranty and I wanted to ensure there were no other issues with the power, I wanted to get to a Land Rover dealer. No appointments were available per the online… scheduling app, however after calling directly and explaining my situation, they said to just come on by. I did, they had me in and out in about 1 hour, new battery, no cost, on my way - and able to make the multi hour trip back home heading into a holiday weekend. Thank you so much for fitting me in, making the fix and the professionalism.New Range Rover Evoque
by william on 05/19/2018updated 05/25/2018Fantastic service. Dave Welton made the whole process of purchasing a new Evoque super easy and convenient. My lease on my existing Evoque was expiring and wanted a hassle free experience to swap it out. That’s exactly what I got and more.… Props to Michael Gray who was super knowledgeable and patient showing me all the upgraded features. Will be back for servicing.review
by sterifab on 05/18/2018updated 05/25/2018All work was performed as promised, however much to my chagrin, after spending more than $3000.00 my car had not been washed/cleaned. Has something changed since my last visit? One of the customer service reps even mentioned that the car… had been washed as we were standing outside looking at it.Excellent staff and service!
by Joeg6791 on 04/22/2017I was dealing with another dealership that couldn't find what I wanted. I contacted Mt. Kisco on a Saturday and got the manager, John, on the phone. He and I emailed back and forth and he found the exact RRS I was looking for. A few days… later, he had it for me and we closed the deal. Everyone at that dealership is top-notch, from the finance people to the gentleman, Rito, who patiently showed me all the features. I highly recommend this dealership to anyone who is looking for a Land Rover or Jaguar.
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About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Mia Terrence on 08/06/2024