Land Rover Mt. Kisco
Dealership Service Review
I brought my LR3 in for service and under the new ownership at the Mt Kisco Land Rover customers are now being ripped off. I brought my LR3 in twice for the same problem and the problem is not fixed. They have billed me $1500 to fix the problem and then told me I had to buy new tires. First they tried to sell me tires for $1450 and when I questioned if they could replace the tires with the ones on the LR3 magically the answer was yes and that would only cost $1150. Here's the catch the new tires didn't fix the problem and now when you go around a turn the LR3 makes a funny noise and the original tire sensor problem still exists I have called about the situation and it is always "we will have to call you back" . So $2650 later and the problem still exists. Stay away from this place at all cost under what seems to be a new commission driven service scheme designed to run up your bill but not fix the problem,
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No