Johnstons Subaru
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Customer Reviews of Johnstons Subaru
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Great experience at Johnstons Subaru
by ellebee on 10/18/2023Excellent service and knowledge in sales and financeKnowledgeable and great service dealership
by Nabboull on 09/27/2023I leased my 2nd car from Johnston’s Subaru. I greatly recommend this dealership as they are knowledgeable, pleasant to work with and provide a nice and breezy process to pickup the car, register it and do the finance.
The following reviews are more than two years old. They are not included in the overall rating.
5 sales reviews
Love my Subaru
by Katiegirl474 on 08/21/2017Patrick umphries was wonderful!! He made the process of buying my car a pleasure. The teamwork between Patrick and ray in finance was amazing.... johnstons subaru just made us part of their family, we will be buying all of our vehicles from… them from now on!AWESOME Team!
by madseasons on 08/07/2015I had one of the BEST buying experiences at Johnstons Subaru. I even drove well over an hour to get there, knowing that they were the only pre-owned certified Subaru dealership in my area that actually had more than one vehicle I wanted to… look at; all other dealerships had nothing for me. Brianna McLeod, in Business development, contacted me about my inquiry on a specific vehicle and she was about to get the ball rolling, so to speak. She was very professional and answered my questions perfect when I called her. She set me up with an appointment and I was on my way that weekend. My sales man, Adam Bobish was amazing! He was down to earth and acted like a human and not just a salesman trying to get me to buy. On those words, he was also incredible at his job and he knew the vehicle front to back and was able to show me everything inside and out before I even came to a conclusion: WITHOUT any pressure to sell me. I was really nervous since I was buying a new vehicle after so many years, but after a while, he really made me feel calm and relaxed. Karen Desmond, in finance, was very warm and welcoming and I felt very comfortable seeing my final numbers and she explained everything in detail. It was such a smooth transaction I was in complete shock of how fast it really went. They gave me a great trade-in value on my Jeep and the monthly payment was perfect. I also was hoping to be able to take my vehicle off the lot that day, being I was trading my Jeep in and I lived over an hour away. Dave Sobel, the Sales Manager, made this happen within seconds and I couldnt have been more appreciative not to have to drive back up to get my vehicle, being I have small children. I even got to meet the Owner/President of Johnstons Subaru, Steve Jardine and was able to thank him for everything that day and he was such a good-natured person, that I can see why his staff are so pleasant to deal with. It was just the best experience ever and this is my 4th vehicle purchase in my life, and none compare. I drove home a happy camper and almost a week later, I knew I made the best decision for not only me, but the safety of my family.Excellent Experience
by Jillian_E on 05/27/2015I had been to other Subaru dealerships and always left feeling anxious due to their pushy environments but Johnstons Subaru is nothing like that. Since this was my first new car, I had a lot of questions and concerns. They worked with me… and answered all of my questions throughout the car buying process. The staff is really friendly and concerned with your experience. I read the reviews below and feel a little baffled because my experience was nothing short of exceptional. My salesman was Adam Bobish and he wasn't pushy at all and made me feel both comfortable and confident in choosing to do business with Johnstons Subaru. He was extremely competent and knew the ins and outs of the vehicle I wanted to buy. The sales manager, Christopher Lee, helped me finish my paperwork the day I picked up my car and he did a great job explaining everything to me. Additionally, the service department is absolutely terrific. The splash guards I ordered with my car were on back order when my car arrived and I had to come back to get them installed. I was treated very well from the service department. The man that installed the splash guards even took the time to show me them when he finished. Overall, I am very happy that I chose Johnstons Subaru over the other local Subaru dealerships.Forester Purchaser
by thejjv on 04/01/2015updated 04/10/2015Everyone was polite and helpful. I felt no pressure to buy. Had an overall excellent experience. Everything was explained plainly yet thoroughly.Another excellent experience
by Subalou on 04/01/2015Once again Johnston Subaru gives excellent service to me and my wife as we purchased our 3rd and 4th cars from them yesterday! Great job to our sales consultant Kris McNeely and the financial department Many thanks to all the friendly… staff
Subaru Forester
Subaru Crosstrek
Subaru Outback
Subaru Ascent
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