Johnstons Subaru

I had one of the BEST buying experiences at Johnston’s Subaru. I even drove well over an hour to get there, knowing that they were the only pre-owned certified Subaru dealership in my area that actually had more than one vehicle I wanted to look at; all other dealerships had nothing for me. Brianna McLeod, in Business development, contacted me about my inquiry on a specific vehicle and she was about to get the ball rolling, so to speak. She was very professional and answered my questions perfect when I called her. She set me up with an appointment and I was on my way that weekend. My sales man, Adam Bobish was amazing! He was down to earth and acted like a human and not just a salesman trying to get me to buy. On those words, he was also incredible at his job and he knew the vehicle front to back and was able to show me everything inside and out before I even came to a conclusion: WITHOUT any pressure to sell me. I was really nervous since I was buying a new vehicle after so many years, but after a while, he really made me feel calm and relaxed. Karen Desmond, in finance, was very warm and welcoming and I felt very comfortable seeing my final numbers and she explained everything in detail. It was such a smooth transaction I was in complete shock of how fast it really went. They gave me a great trade-in value on my Jeep and the monthly payment was perfect. I also was hoping to be able to take my vehicle off the lot that day, being I was trading my Jeep in and I lived over an hour away. Dave Sobel, the Sales Manager, made this happen within seconds and I couldn’t have been more appreciative not to have to drive back up to get my vehicle, being I have small children. I even got to meet the Owner/President of Johnston’s Subaru, Steve Jardine and was able to thank him for everything that day and he was such a good-natured person, that I can see why his staff are so pleasant to deal with. It was just the best experience ever and this is my 4th vehicle purchase in my life, and none compare. I drove home a happy camper and almost a week later, I knew I made the best decision for not only me, but the safety of my family.