Audi Lynbrook
Customer Reviews of Audi Lynbrook
Review type:
Amazing experience
Amazing service every time!
by Kim M on 08/01/2023I just purchased our 3rd Audi and the lynbrook location has been the best experience from the many others located in NYC. I have consistently used Asia Johnson because she is attentive, diligent and the sweetest salesperson ever! She will… follow up well after purchases are made to ensure there are no concerns and will make every effort to correct anything if there is an issue. I would highly recommend Asia and Audi Lynbrook for any car related purchases or issues.Sales lady Asia Johnson is the best!
by Peter Leung on 07/21/2023Asia helped me out by getting me a loaner car while my eTron Sportback goes in for an unscheduled issue on the rear suspension. Otherwise, it would be at least another month for an appointment with loaner.Peter, Thank you for sharing this 5-star review! We are so glad that Asia could put you at ease and ensure your experience was as seamless as possible. It is our pleasure to serve you. Please be sure to give us a call if there is anything more that Asia or the team may help you with!
Great service!
by Anthony Vincente on 06/28/2023Jewel Duren who is fairly new working in the service center was an absolute joy to work with. She offered detailed information for my car and gave me trust and confidence that everything was being taken cared of. Went for a diagnosis with… no appointment and came out same day with my car fixed and in good order. Always a pleasure getting serviced with Audi Lynbrook.Anthony, Thank you for taking the time to leave Jewel this excellent review. We are pleased to hear that she took great care of you and your automotive needs throughout your visit. She will be honored to know how greatly you valued her assistance. Please drive safely, and do not hesitate to let us know if there is anything more that she or the team may help you with!
Amazing customer service
by OB on 06/19/2023Everything was great. This dealer gives a one on one service which is hard to find these days.Thank you so much for your 5-star review! We are pleased we could provide you with the quality service you so much deserve. Your safety and satisfaction are of the utmost importance to us. Please don't hesitate to let us know how we may be of further assistance to you in the future!
A Step Above Experience
by Brendon on 05/23/2023On the 20th of April, I had the pleasure of meeting not just a sales person, but, a wonderful human being who was patient, knowledgeable, and welcoming. I had an all day event with Audi as a first time client looking to purchase a new… vehicle, and Brandon Mcdonald really took the time to go through each and every detail of that process. He literally shared what Audi the company was all about. I felt like I was working with a employee who was in form, and knew how to access all of the resources that Audi Offered. Brandon Mcdonald cared about my comfort. He ensured that I was offered a snack or a drink. He worked with me on understanding Audi's MMI System, and placed no pressure when it was time for me to make a decision. On top of all of this, post my purchase of a new Audi S7, one of my biggest transactions to date, Brandon followed up and even checked in on my events I shared with him. This type of treatment confirmed that this was not a sale only transaction. This was an Audi experience that said this was where I should have always been. I certainly look forward to my future with Audi because Brandon Mcdonald showed an experience that was a step above other dealerships I've been in.Hello Brendon, Thank you for your excellent review! We are so glad to hear that Brandon provided you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. Congratulations on your new Audi! Please do not hesitate to call if you ever have any further questions or concerns as we will always be happy to take care of you and your future automotive needs!
Audi Lynbrook no nonsense dealership.
by Frank on 05/18/2023No nonsense dealer who is focused on delivering the car I wanted and price.They don’t tack on a bunch of nonsense fees. I appreciated the honest dealing. My salesman Carlton Cruickshank was great to deal with went beyond getting me the deal… I wanted. I can honestly say that I would recommend him to anyone looking for Audi. Oh can’t forget Falysha finance manager great to talk to and deal with when signing the deal.Frank, Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that Carlton and Falysha took great care of you and made your experience with us both smooth and successful. Carlton will be honored to have earned your kind recommendation. We warmly congratulate you on your new vehicle- on behalf of the entire team!
Impeccable, honest, fast sales experience!
by MJ and SD on 05/09/2023All our kudos go out to Audi Lynbrook's highly professional sales manager Gustavo Moreno! Speaking candidly, he likes taking the initiative, has a great attention to detail, communicates well and patiently listens to his customers. He gives… you an honest feedback and does say straight away what he can do for you but also what he can't do. Of all automotive sales managers I have dealt with over the last 9 months, he ranks #1 by a whopping margin. Should you ever consider buying an Audi on Long Island, I strongly recommend reaching out to and dealing with Gustavo at Audi Lynbrook without any reservation!MJ & SD, Thank you for leaving Gustavo such a wonderful review and recommendation. We are honored for the opportunity to work with you and we are glad that he could provide you with 5-star service. Our guests' satisfaction is our utmost priority. Please don't ever hesitate to give us a call if there is ever anything more we may help you with.
Very friendly and professional
by Srinivas Beeram on 05/03/2023These guys are very professional and friendly at the same time and they always make sure to give you the best and competitive deal in the market . Really appreciate Gustavo Moreno and Ronnell for being so thorough and helpful through out… the process of buying my Audi.Srinivas, Congratulations on your new Audi! We are so glad that Gustavo and Ronnell could provide you with thorough and efficient service and made your experience with us top-notch. Our guests' satisfaction is our utmost priority. Thank you so much for your positive review!
Unfortunately I can’t recall the last names, but Coldit and Eric were wonde
by Don H on 04/27/2023Audi Lynbrook is a beautiful, comfortable, and professional dealership. I chose to wait for my car and the employees couldn’t be more hospitable. The waiting room is very comfortableDon, Thank you so much for your positive review! We are so glad that our team took great care of you throughout your visit. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!
Great Service
by Marlon Bottoms on 04/21/2023My salesman Coldin Thompson was excellent and assisted me throughout the whole process. He met me in the service area and took me to Andrew Wigfall who was first class. Both Coldin and Andrew informed me it would be quick and before I knew… it, I was back on the road. Outstanding service by both gentlemen.Marlon, Thank you so much for your positive review! We are happy to hear that Coldit and Andrew took great care of you! It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know.
Audi Personality
by Drew C on 04/10/2023Jennifer Dicola was excellent in her approach. I would highly recommend going to her if you’re in the market for Audis. She’s friendly and knowledgeable.Drew, Thank you for leaving Jennifer this positive review and recommendation! We are so glad that she could provide you with top-notch service throughout your visit here at Audi Lynbrook. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!
Seamless
by Larry L on 04/04/2023Terrific salesperson, knowledgeable of the vehicle - seamless experience.Thank you so much for your positive review! We are so glad that our team took great care of you and made your experience with us as smooth as possible. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!
The Lynbrook Experience
by Ernell Refuge on 03/30/2023I had a great experience with Audi. My associate Naomi Martinez was extremely helpful. She was attentive to my needs and took care of all them.Ernell, Thank you for leaving Naomi this positive review! We are happy to hear that she took great care of you and your automotive needs. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call!
Great morning having service!
by Joanne on 03/29/2023I’ve been at this dealership for years and I feel like I’m visiting family! Everyone is pleasant and very welcoming.Joanne, Thank you so much for your positive review! We are honored by your continued business, and we are overjoyed that our team could consistently provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know how we may be of further assistance to you in the future.
Coldit Thompson is great to deal with
by Charles Sferlazza on 03/29/2023Very friendly, and helpfullCharles, Thank you so much for your excellent review! We are glad that Coldit and the team could provide you with top-notch service. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!
Job Well Done!
by BD on 03/08/2023Naomi Martinez was very professional, yet personable, knowledgeable and helpful and kept me informed throughout the process. Was instrumental in contacting my Audi Care provider to reduce any delay in my service coverage by supplying pics… of my leaking cam shaft. All was completed the same day.Thank you for leaving Naomi this positive review! Offering thorough and efficient service is so important to us, and we are glad that she provided you with nothing less. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!
Never disappoints !
by Marc Lherisson on 03/03/2023Naomi is always great ! Had a recall and she arranged a Shuttle to pick me up and drop me off of work. Didn’t have my car for the day but thankfully barely even noticed since everything was done so quickly. Not enough good things can be… said about this service departmentMarc, Thank you for sharing the positive experience you had with Naomi! We are so glad that she could get your automotive needs efficient taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Great Employees Great Service
by Guy Mc on 02/23/2023Great service. They will let you know, How long you will be waiting and the time is pretty accurate. Nice staff. I was assisted by Naomi Martinez.Thank you for your 5-star rating! We are delighted that Naomi could provide you with quality and efficient service. It is our pleasure to assist you in any way possible and we hope to see you again the next time you are in need of automotive service!
Nothing short of exceptional!!!
by JD on 02/21/2023I service my car at Audi Lynbrook and always see Andrew Wigfall. His customer service is on point and nothing short of exceptional at all times. He listens to all my concerns and addresses every single one of them appropriately solving… them. I just wanted to say thank you to Andrew and the rest of the staff for being so attentive and patient. I couldn’t ask for more. Highly recommended to all!!!Thank you so much for your wonderful review and recommendation! We are so glad that Andrew could consistently provide you with the quality care that you so much deserve. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Great experience!
by CH on 01/23/2023Jen Dicola was my salesperson and was wonderful! So easy to work with and I’m so happy with the Q3Congratulations on your new Audi Q3! We are so glad that Jennifer took great care of you. It is our pleasure to assist you in any way possible. Thank you so much for your positive review!
Good job
by C Williams on 01/19/2023I was glad that I was able to get a quick and convenient appointment. The work was actually completed in less time than expected. The customer service rep, Naomi Martinez, was friendly, professional and kept me updated on the progress of… the work.C Williams, Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that Naomi provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!
Kim, Thank you so much for leaving Asia this wonderful review! She will be honored to hear of your kind words and compliments. It is wonderful to hear she continuously provides you with the top-notch service that you so much deserve. Your feedback motivates us to continue providing exceptional service to all our guests. Please drive safely, and don't hesitate to reach out to our team if you ever have any questions or concerns. We hope to continue serving you and your automotive needs for many years to come and warmly congratulate you on your new vehicle- on behalf of Asia and the team!
by Audi Lynbrook on 08/03/2023