Skip to main content
Today 9:00 AM - 5:00 PM

Customer Reviews of West Herr Nissan of Lockport

Review type:

Overall service rating

5.0
5 out of 5 stars

(2 reviews)

Have feedback for this dealer?Write a service review
2 service reviews
Sort by:

  • Great place to visit.

    5 out of 5 starsby Rwriter on 08/07/2024
    updated 08/16/2024

    You are treated like family.

  • Very satisfied

    5 out of 5 starsby Rebecca on 08/12/2023

    Mindy was extremely nice and took time to speak with me on 3 occasions. My repair was done that day of service. I feel very satisfied with my experience for my vehicle issue and service (Both wheel baring’s replacement).
The following reviews are more than two years old. They are not included in the overall rating.
1 service review

  • Had to give one, only because of required field, they don't deserve one!

    1 out of 5 starsby tom on 07/29/2023

    Went in for a light, they did a complimentary Multi-point inspection, They said my oil was really dirty and burnt. I do my own oil changes, with Nissan filters, I do at every 3,000 or around 3,500 miles, using Mobil one full syntenic oil .They only advise changing oil at 7,000 mile intervals. I keep good records of every oil change, that oil only had 1,000 miles on it, and was pretty clean. When I called back they said they didn't see a sticker on the door. They never checked the oil to know it was really dirty and burnt! They also do not stick up for you if you want a repair under warranty.
About our dealership