West Herr Honda
Today 9:00 AM - 9:00 PM
Customer Reviews of West Herr Honda
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Manny is the Man !
by Modco on 03/29/2025
Immediately waited on when entered dealership by Manny. Very knowledgeable and could answer all questions. Definitely would buy another car from this dealership and Manny. Process was very smooth and worked around our schedule .
81 reviews
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Always great service!
by JAG on 02/09/2023Friendly service, review and explanation of work, personable…..I have been going to this dealership for years for a reason!!Great team
by Scott on 01/23/2023Top to bottom, with Elliot in the lead, a professional and pleasurable car buying experience.Great Team at West Herr Honda-Lockport
by Christine on 01/22/2023We had a very positive experience at West Herr Honda Lockport. Saleswoman Marie T was refreshingly personable, extremely helpful, and not pushy. Gen. Mgr. John D was also friendly, professional, and very reasonable. Matt S’s extended… warranty presentation was enlightening, and worthy. We bought 2 cars, and definitely recommend this terrific team at West Herr Honda Lockport!Consistently Great Service
by Jim D on 08/23/2022Always consistently great service by professional staff. The place to go in Lockport for cars and service. Honda rules!Very accommodating!
by Joel1507 on 08/05/2022This is the second pre-owned vehicle we have purchased from West Herr Honda in the past 10 months. The advantage of West Herr is that because they own several dealerships with different makes of cars, they could arrange to show us several… different makes side by side for a comparison. It was an enjoyable experience both times because of our sales person, Robin. She was relentless in her car searching, and professional, knowledgeable, honest and never pushy.Great Service
by Norm on 06/17/2022Everything is done in a timely and courtesyly manner. This is my third honda that West Herr has been doing the service on. So thats about 6 to 7 years of experience with there service department. Jennifer is one of the service managers and… does a honest and great jobQuick and Painless…In and Out!
by Terri T on 06/07/2022This location made the process very quick and efficient. Had the desired car ready and waiting. Moved thru the whole buying process quickly. Walked in at 10:30, test drove and left with a car by 1:30. Friendly and easy to work with and… highly recommend.Reliable 5 star Service! Clean showroom, friendly.
by Norm on 04/06/2022Get your honda serviced at west herr in lockportGreat experience
by Robb on 03/31/2022Worked with Ron Ramos in sales who was honest and straightforward. Whole transaction was pretty smooth. Due to the fact that there are basically no new cars on dealership lots that aren't already sold, we test drove a late model used car… of the same type as we wanted to lease. Ron was able to get the new car we wanted earlier than we thought so it worked out well. Would go there again to work with Ron.A + Service
by JW on 01/21/2022Another great service experience at West Herr Honda! My appointment was handled timely and completed promptly. The work was done at a fair price and the waiting area was clean and comfortable. My service advisor reviewed the work with me… and answered all of my questions. Jennifer, thank you and your team for great work!Had NYS Inspection done
by Louise on 06/19/2021Great service. Dan was very professional and even held the door for me when I left. Replaced battery for my key fob as well very pleasedManny is the man!
by Richard on 04/22/2021I am thrilled with the service and attention I received from Mr. Torrado. I got the car I wanted at a good price without the hard sell. I am a repeat customer because of this.First Oil Change
by Louise on 04/12/2021Very pleased with service from West Herr Honda. Paul was very welcoming and even escorted me back to my car and opened the door. First time Honda owner and as always very impressed with West Herr.Extraordinary Experience!!!
by Jim on 03/31/2021From the minute I walked in I was greeted and taken car of to the highest standard, my salesman Kevin went above and beyond in helping me with getting a new vehicle!!!! Outstanding dealershipThey go the extra mile!!
by Sam got the best deal ever on 03/19/2021They work with customers to get the best deals.Customer Centric
by Coach B on 03/14/2021The West-Herr sales team was able to help me find a vehicle and get all the paperwork done in what seemed effortlessly.My Honda Pilot Purchase
by patd on 01/18/2021updated 01/25/2021One of the best experiences I have had when buying a new vehicle. My salesperson Kevin Szymanski was knowledgeable, courteous, and very accomodating. The various support staff were equally nice. I love you new 2021 Honda Pilot SE.Great place
by Sue on 01/14/2021Professional, friendly, knowledgeable, Will always buy from them if possibleCustomer’s preference comes first.
by BkN on 01/07/2021updated 01/13/2021I had 2 identical quotes for a new 2021 car and decided to purchase from West Herr because they did not pressure me by saying that I had to decide right then and there or the purchase price to be invalid.Very satisfied
by Larry Hutten on 12/16/2020This is our fourth lease from West Herr. Craig Florkowski is the reason we keep coming back. Very attentive to our needs, and very professional.Quick and easy
by Nancy on 10/25/2020Bought a Honda CRV today. I new what I wanted, scoped out what local dealerships hand to offer. Found the best price at WestHerr Honda. I completed all the forms on line. Including what was needed to establish a quote for my trade in.… Financing rate was 50% less then credit union and bank was offering. Set up a time to meet at the dealership, and within hours I was driving home in my New Car. Thank you Kevin and John.
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