Maguire Chevrolet Ithaca
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Customer Reviews of Maguire Chevrolet Ithaca
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Cadillac CT4 BlackWing - Great Experience
by Frank Hotaling II on 03/29/2023Bought a new CT4 BlackWing; Brendan helped work out a great deal for me! He helped so I could pay off my current loan which aligned with giving me the option to do a same-day purchase of this car. Dustin also helped set up my audio system… to get the EQ and speakers balanced perfectly. 5 stars for both. Frank Hotaling II5 STAR
by Mattie on 02/07/2023I can’t begin to explain my experience with Dustin and Nick very professional super nice and honestly one of the best car experiences I’ve had I told them what I wanted and all of that they were super helpful and just all around the best… customer service I’ve had in a very long time I even had my boyfriend go to them and purchase his new car and we are so happy with our new cars thank you for all you do and making your clients happy I will definitely be back and will refer you guys out and even til this day Dustin still reaches out to see if everything is okay 100% 5 stars!Great Service
by chris on 09/29/2018I had a great experience today at the dealership. The service was great. I was seen right away and they were super friendly.Amazing
by Felicia on 08/10/2018Kyle got me into my dream car, at a great price. He is a great sales person. He's really cool, and works with you to figure out what's best for you. He answers any questions you have, and even takes time out of his day to call and check up… to make sure you're happy with your new vehicle. By far the best experience I've had at any dealership!Bait and Switch The trouble with online buying
by iandgray on 02/20/2018When my traveling musician wife's van died in Ithaca we needed to replace it immediately. Trusting Maguire's description of a year old former rental Grand Caravan, we checked the online list of options in the vehicle and arranged the… purchase. We weren't able to physically get to the dealership to see the vehicle because I am don't drive and my wife was busy working as a performer and instructor at a music camp. We had to make purchase arrangements by phone and get a bank draft to the dealership before seeing the vehicle. Big mistake. The salesman had misled us, wouldn't show us the vehicle until the paperwork was concluded then claimed he had an appointment elsewhere. Upon entering the vehicle we realized that many of the options that were listed as being on the car weren't. We had effectively been sold a different vehicle than the one we believed we were buying. The online listing by Maguire's was a bald faced lie. Among the list of options said to be on the vehicle were a rear view camera, blue tooth and upgraded stereo. None were on this vehicle. Despite the inconvenience and extra expense of another night's hotel we decided to return the vehicle the next day and try to find a replacement in the Maguire family of dealerships. We found one that had all the options we were supposed to get on the first van but the price was $2,000 more. Maguire's have a no haggle policy. After some arguments and discussion with the sales manager we paid $1800 additional for the second van. Subsequent efforts to inform the dealership of our experience went unheeded. This company is knowingly lying by posting options on their vehicle that don't exist. They made a number of other claims that were misinformed and caused us delays and inconvenience, such as telling us we couldn't cross over the Canadian border with temporary tags on the car, a fallacy that we heeded despite the extra expense and inconvenience it caused us. To conclude, this is not a dealership that I could recommend. They bait and switch, misinform and fail to acknowledge their mistakes.IMPALA PURCHASE
by Kathy on 02/15/2018I love my impala! My salesperson John Walters was very knowledgeable and kind made my buying experience a pleasure.
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