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Customer Reviews of Empire Toyota of Huntington

Review type:

Overall rating

5.0
5 out of 5 stars

(13 reviews)


Customer recommendations:

Yes (13)|No (0)

Quality salesman in Cesar Sandoval. He had a a lot of patience with me

5 out of 5 starsby Tommy on 09/17/2025
updated 09/22/2025

Empire is a quality upscale dealership. They went out of their way to help Me find the car I was looking for. I was under some duress with a family issue at the time of purchase and they were very kind and patient with me.
  • Tommy, Thank you for providing us with a review of your experience at- Empire Toyota of Huntington. We are delighted to hear that we were able to match you with the right car and within the price range you were looking for. Have fun showing off your new car!

    by Empire Toyota of Huntington on 09/23/2025

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13 reviews
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  • Quality salesman in Cesar Sandoval. He had a a lot of patience with me

    5 out of 5 starsby Tommy on 09/17/2025
    updated 09/22/2025

    Empire is a quality upscale dealership. They went out of their way to help Me find the car I was looking for. I was under some duress with a family issue at the time of purchase and they were very kind and patient with me.
    • Tommy, Thank you for providing us with a review of your experience at- Empire Toyota of Huntington. We are delighted to hear that we were able to match you with the right car and within the price range you were looking for. Have fun showing off your new car!

      by Empire Toyota of Huntington on 09/23/2025

  • Happy with service dept. at Empire Toyota of Huntington

    5 out of 5 starsby Linda R on 09/08/2025

    We were very satisfied with the service department at Empire Toyota of Huntington on 9/6/2025. The Assistant Service Manager, William Bonilla, acted in a professional and courteous manner. He answered all of our questions about our car and the anticipated repairs needed for the next service during the winter.
    • Linda, Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that William has been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call.

      by Empire Toyota of Huntington on 09/23/2025

  • Toyota service

    5 out of 5 starsby Eddie Henn on 08/26/2025

    I got excellent service. Friendly, helpful and honest. Keith McKenna was my service manager. A nicer representative of Toyota you couldn’t find. I will certainly return to Empire Toyota on future trips to Long Island.
    • Eddie, We are very happy to hear that your vehicle service needs are met with convenience and great results with Keith! Please let us know if we can be of assistance in the future.

      by Empire Toyota of Huntington on 09/05/2025

  • Toyota 4Runner

    5 out of 5 starsby James Blaha on 08/14/2025

    I went to Empire Toyota with the intention of buying a brand new Toyota 4Runner Sport model. My salesman was Gabriel Rodriguez, he was knowledgeable and informative. I was able to get a good price on the Limited model and I received a good value on my trade in. I would highly recommend Gabriel and the team at Empire Toyota.
    • Dear James, We wish to congratulate you on your recent trade in for your new Toyota 4Runner Sports Limited model! We truly appreciate you recommending Gabriel and our team because it motivates us to keep giving our customers great experiences when they choose us as their dealership. Please know you can reach out to us for any of your automotive needs!

      by Empire Toyota of Huntington on 08/18/2025

  • No high pressure sales

    5 out of 5 starsby Al on 08/11/2025

    Great dealership. Rich was a great salesman.
    • We thank you for leaving Rich a 5 star rating! We are happy to hear that you didn't feel pressured during your experience purchasing a car with us. Our dealership hopes you reach out to us if we can be of further service to you in regards to any of your automotive needs!

      by Empire Toyota of Huntington on 08/15/2025

  • My Toyota

    5 out of 5 starsby Konstantin on 07/25/2025

    Convince for service. It's easy and convenient to make an appointment. Quality service and reasonable prices. Thanks to Empire Toyota of Huntington and personally to Sunny Dalavai for all this!
    • Konstantin, We are very happy to hear that your vehicle service needs are met with convenience and great results with Sunny! Please let us know if we can be of assistance in the future.

      by Empire Toyota of Huntington on 08/08/2025

  • A good experience

    5 out of 5 starsby liqiuhao on 07/05/2025

    Our experience is excellent! We recommend Yoelis Fernandez. Yoelis walked along us from the beginning till the end, and even after we brought the car. We tested the vehicles that we are interested in and finally made the decision upon a pre-owned one. He helped us on all the processes and notified us in advance so that we are well prepared. On the day we pick up the car, the car is well prepared. We went to other dealership before we met Yoelis, he’s kind, earnest, and no tricks. He is the reason which made us make the decision. We are deeply impressed by his prompt response and professional service!
    • Hello, Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Yoelis will be pleased to know that you thought highly enough of her performance to mention them in your stellar review! If there is anything else- Empire Toyota of Huntington can do for you please be sure to let us know!

      by Empire Toyota of Huntington on 07/08/2025

  • 100% Hassle Free Purchase

    5 out of 5 starsby Linda S on 06/04/2025

    Excellent car buying experience! I went to Empire Toyota to test drive a Rav 4 that was advertised on Car Gurus. I thought it would be just the start of a very lengthy car buying search, going from dealership to dealership. Much to my surprise, it was one stop shopping. My salesperson, Anthony Parks, was terrific and made it his priority to make this experience hassle free. I test drove the car and loved it. Anthony consulted with his manager. Empire honored the Car Gurus price and there were no hidden fees. I also had a trade in, a 2011 Camry. I did my research and had an idea of what I should be offered. Empire did not disappoint. I received the trade-in value that I was looking for. Anthony took care of my trade-in, the new inspection, insurance, and plate transfer. Within a few hours, I drove out of the dealership in my new Rav 4. I couldn’t believe it was so easy. Thank you Anthony Parks for your expertise and professionalism.
    • Linda, Thank you for sharing your experience with us. We are grateful you entrusted Anthony with the care of your new RAV4 purchase and are happy to hear he delivered the service you expecteded. Congratulations on your new vehicle! We look forward to the opportunity to serve your auto needs again in the future

      by Empire Toyota of Huntington on 06/06/2025

  • Fast Service!

    5 out of 5 starsby Pete McGinn on 05/20/2025

    Had a battery problem on a busy day BUT it was a real fast fix dealing with Michelle Manzo in service. She got me in and back on the road super fast. She really made it stress free! Highly recommend this dealership for service. Very professional and no nonsense.
    • Pete, Thank you for your time and feedback. We are delighted to hear that your vehicle repair with Michelle was hassle-free and convenient. Thank you for your recommendation and we look forward to the next opportunity to serve your needs again.

      by Empire Toyota of Huntington on 05/21/2025

  • Ceasar Sandoval

    5 out of 5 starsby Laura on 04/24/2025

    Ceasar was super helpful and got me into the car I wanted quickly! Thank you!!
    • Laura, Thank you for your time and feedback. We are delighted to hear that Cesar was able to service your vehicle fast and hassle-free.

      by Empire Toyota of Huntington on 04/28/2025

  • Best Service Department Empire Toyota Of Huntington

    5 out of 5 starsby Kris Hernandez on 03/14/2025

    Michelle is one of the Best Advisors there. Romeo the manager is awesome. Service department is always on point with any concerns/repairs my car needs.
    • Kris, We appreciate you taking the time to write this wonderful review. We are grateful to hear that Michelle and Romero were able to provide you with exceptional customer service throughout your service visit.

      by Empire Toyota of Huntington on 03/19/2025

  • Avalon Service

    5 out of 5 starsby Steve F on 02/09/2025

    Fast efficient service
    • Steve, Thank you for your time and feedback. We are delighted to hear that we were able to help make your vehicle repair quick and hassle-free.

      by Empire Toyota of Huntington on 02/10/2025

  • Great service

    5 out of 5 starsby Jim on 01/29/2025
    updated 02/05/2025

    Normally I am not a dealer fix person. Pricing is high and the waits are excruciating. Not today. The Rep was courteous upfront with the work and while yea a little high, I was out in lest that 90 min considering the work done plus they did an overall inspection.
    • Tim, Thank you for taking the time to write this review. We are delighted to hear that our team was able to assist you with all your services needs, Although the prices were a little to high; it's nice to hear you were out in a jiffy. If there is anything else we can do to assist you please let us know. We would love to help!

      by Empire Toyota of Huntington on 02/07/2025

About our dealership
Amenities
  • Instant Financing
  • Cable Television
  • Customer Lounge Area
  • Complimentary WiFi
Languages Spoken (2)
  • English
  • Spanish