Customer Reviews of Basil Chevrolet
Review type:
2024 chev colorado
by Timothy on 12/25/2024
professional and friendly service
25 reviews
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Typical service visit
by Kalhank on 04/07/2017updated 04/18/2017Service department took car at specified time and completed at time promised. Work performed well. Service people friendly and efficient.Great service
by Judith_H on 04/15/2017They have a very helpful and knowledgeable service department staff, Casey and John in particular. I purchased 5 cars between 2006 & 2015, and have always had exemplary service.Service work
by lludemann on 04/07/2017Quick accurate and dependable . AlwYs have done great work and very respectful of my time and needs to preform the work well the first timesilverado problems
by thisisstupid on 09/16/2008i bought a brand new silverado 4X4 here, and the first week that i had it i noticed a couple of problems with the drivers side front door. the bottom of the door was defective where the skin was rolled over the door body. part of the skin… was not rolled over and stuck straight down in the middle and rubbed on the top of the rocker panel. this was rubbing thru the paint. as if this wasn't bad enough, the rear of the door sagged, and was close to contacting the top front of the rear door when closing it. i notified the associate right away and brought it in for him to look at it. he told me that they would have gm replace the defective door under warranty and made an appointment for me to bring it in. when i brought it in i was then told that gm would not replace the door, and that they were going to send the truck to a body shop to have them finish rolling the bottom of the skin, adjust the hinges, repaint the bottom of the door, and repaint the entire rocker panel. i was not happy. whatever they did to the hinges made no difference at all. the paint and bodywork looked good at the time, but are not holding up. a year into owning the truck, the rear of the door started sagging so bad that it rubbed paint off of the top front of the rear door. paint is now coming off of the bottom of the door where it was repaired. i paid for a brand new truck but recieved a truck with repaired body damage and a mailfunctioning door. all this on top of the headaches associated with trying to get this all corrected. then at 40k miles the left front hub blew. gm also refused to warranty this. basil sucks, and gm sucks.
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About our dealership
Why Choose Basil? - The Basil Difference
Dedicated to serving all your automotive needs. For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership:
You'll find all the information you need to buy a car right here on our website.
Search through our extensive selection of new and pre-owned vehicles.
Request a price quote on a new vehicle of your choice.
Visit our departments. Our friendly, professional staff will exceed your expectations for personal service.
Enjoy prompt, quality service from our Service Center. Make an appointment or order parts online.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Languages Spoken (2)
- English
- Spanish