Customer Reviews of Basil Chevrolet
Review type:
2024 chev colorado
by Timothy on 12/25/2024
professional and friendly service
25 reviews
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2024 chev colorado
by Timothy on 12/25/2024professional and friendly serviceTitle??
by screen name? on 12/02/2024updated 12/09/2024My truck experienced a mechanical issue while out and about. I pulled into the dealership and they were able to address the problem and fix it within a reasonable amount of time. I had my senior dog with me and required a ride home. The… shuttle service is INVALUABLE!! The driver was a gentleman.Excellent service department
by Jim on 02/08/2024All personnel are courteous and knowledgeable Service department is very reliable and their repair work is at the highest quality level. That is why I have all my repairs and maintenance done on my vehicles there for the last twenty yearsAlways great vehicle service care too!
by WNYMOMMA on 01/24/20232 years ago hot fantastic service buying my vehicle. Each service call has been routine or scheduled maintenance and staff extremely accommodating and friendly. They are respectful and helpful. I love my vehicle and so appreciative of the… great care they give it.Fantastic Online Vehicle Purchase
by John Doe on 06/29/2022I’ve never used an online approach to ordering or purchasing a vehicle. Without a doubt this was one of, if not the best experience I’ve had in purchasing a vehicle. I typically turn over a vehicle every 4-5 years but I’ve done this through… a face to face approach. in working w/Justin Giles (Online Sales) this was a dream from start to finish. Overall experience at the dealership from purchasing a new vehicle, finance and finally Service for an existing vehicle was a pleasure.Never Disappointed!!
by Mike Cummings on 01/24/2022Came to discuss options before our 2 leases expired in a few months. Samantha Patterson was patient and very informative! Not just our car dealership, we genuinely feel like we’re dealing with good friends!Quick and Easy
by Rob W on 01/05/2022All staff was very pleasant to work with. Was willing to work on both price and trade in value.Best in the area
by Howard Sears on 11/26/2021Basil resale is a great place to shop.The staff there is kind very nice and they get the job done highly recommendedDid what no one else could do
by L Allen on 10/29/2021After multiple dealers and online platforms Basil Fredonia did with no one could do ….get me into a new used car!Great atmosphere!
by Donald Bird on 08/30/2021Very professional business, salesman Justin was a pleasure along with Debbie who covered purchasing details! Thank you both! DonRight car right price
by Susan Francis on 06/12/2021Very helpful with finding the right vehicle for the right priceGreat salesman
by Kathi on 05/03/2021Justin went beyond what normal salesman do, he was extremely helpful through the whole process of getting a car for my grandson, would recommend him to anyone looking to buy a car.Wonderful service
by Ashley on 04/16/2021This was very pleasant experience. Everyone was friendly and helpful!Smooth, easy, and fast transaction!
by Diane HewittJohnson on 04/14/2021Justin was quick to respond to my requests and very helpful in researching vehicle options. He was patient and not pushy and was there when I finally decided to purchase a vehicle. He made the transaction go smoothly and everything was… completed when promised. Great experience!Awesome Dealership
by Monica on 03/11/2021They are very polite and helpful.Purchase at Basil
by Purchase at Basil on 01/15/2021Experience was very good, after a few email conversations with Justin Giles the whole transaction took only about 2 hours including the test drive.Wonderful work by Basil’s Fredonia!
by Awesome on 10/31/2020Had some damage to the rear of my vehicle and the Collision Shop did a wonderful job repairing it. Could not recommend a better place to get work done on a vehicle!! Basil’s is the way to go!! Thank you Basil’s!Basil Fredonia Service Dept. Review
by service Department review on 09/23/2019I recently took my car in for routine service at the Basil Dealership in Fredonia, NY. I must say that the service associate you took care of at the service desk was very helpful and courteous. I requested an additional service at the… desk and the associate ensured they could take care of performing the service. All the service I requested in less than an hour. The associate was very professional and helpful.Best dealership I've bought a car from
by Diane86 on 10/13/2017There were a few technology glitches that were out of their hands but once we got past that it was a great car buying experience. They really seem to enjoy their jobs and they really do care about their customers. Samantha is a great… salesperson. I would definitely go back to Basil in Fredonia, NY to buy a car again.Excellent customer service
by ScottBAnd on 09/29/2017Visit for oil change and yearly inspection. I showed up an hour early for my appointment. Instead of responding that I would quite a wait, they took my vehicle right in and completed the job promptly. Visit for repairs to washer solvent… reservoir leak. Once again I was able to show up an hour early. I was greeted cheerfully and my vehicle was attended to promptly. I continue to be amazed and delighted by every aspect of my Basil Fredonia Chevrolet experience. Many thanks.My Service Work
by rfiorenzo on 04/12/2017updated 04/24/2017everything done right and on time. A clean and well organized place to do business. I would highly recommend do business with them.
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About our dealership
Why Choose Basil? - The Basil Difference
Dedicated to serving all your automotive needs. For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership:
You'll find all the information you need to buy a car right here on our website.
Search through our extensive selection of new and pre-owned vehicles.
Request a price quote on a new vehicle of your choice.
Visit our departments. Our friendly, professional staff will exceed your expectations for personal service.
Enjoy prompt, quality service from our Service Center. Make an appointment or order parts online.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Languages Spoken (2)
- English
- Spanish