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Customer Reviews of Jaguar White Plains

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55 reviews
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  • Great service

    5 out of 5 starsby GeorgeR on 06/12/2019

    Thanks to Edgar, and John this has to be the best Jaguar service department on the east coast. Uncompromising service and attention to detail!
    • We appreciate your response, George! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Jaguar White Plains on 06/18/2019

  • Best Salesperson

    5 out of 5 starsby First Jaguar on 04/23/2019

    We had a wonderful experience leasing our first Jaguar. We worked with Kayla Grout for a couple of days while we worked on what we wanted. She was very patient and helpful. Always wearing a smile even on her late night at showroom. We would definitely share her name with anyone interested in buying or leasing a car. In the end we leased a F-Pace Prestige.
    • Congratulations on your first Jaguar! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Autonation on 04/29/2019

  • Jaguar service department

    5 out of 5 starsby Bellissima on 09/26/2018

    I had a wonderful experience at the Jaguar service department in Elmsford. The Entire staff was extremely friendly and couldn’t do more to make your wait enjoyable and comfortable. Edgar is extreamly accommodating.
  • Superb and Timely Service

    5 out of 5 starsby Tom Rice on 08/28/2018
    updated 09/06/2018

    The team at Jaguar / Land Rover White Plains could not have been more professional or skilled - I was delighted to deal with them. I particularly appreciate a service team that treats its customers politely and take time to explain issues.
  • Recall

    5 out of 5 starsby nautilus5 on 07/26/2018
    updated 08/08/2018

    Ludwig was an excellent service advisor. He kept me updated on repair progress. Loaner car was excellent.
  • Open and worth the wait!

    5 out of 5 starsby pdtdesigns on 06/15/2018

    Beautiful new service area with garage entrance-perfect for needing service on a rainy day! Was in and out in a flash!
  • Scheduled Maintenance

    5 out of 5 starsby richieg on 05/24/2018

    Great Service! Great People! Service manager Edgar, was very professional
  • Jag xf

    5 out of 5 starsby Lauren Singelakis on 05/06/2018
    updated 05/17/2018

    Everything was so quick and easy
  • Above and beyond service

    5 out of 5 starsby gklLimo on 03/30/2018

    I brought my XJL in for service for 4 different items. The Service manager looked over the issues I was having and described in detail what was needed. The cost was exactly as he stated when I went to pick it up. I would recommend this service center.
  • Incredibly positive experience.

    5 out of 5 starsby Ehrenkranz on 03/01/2018

    If you told me that I would ever compliment anyone, ever, for any reason, after being shocked with news I absolutely needed $4,000+ in repairs, I’d tell you that you are living in an alternate reality. Edgar and his team in service at White Plains Jaguar is simply the most ethical, thorough, and patient person I have ever dealt with in the automotive industry - of which I have, for better or worse, a great deal of experience with, as I’m sure most of you reading this have, too. Not only did Edgar, and others in his team tell me, and explain to me what was so important, but they literally took me to my car in the shop and showed me all of the things that were wrong with the car, but he/they also explained to me how and why the damage occurred, taking question after question from me, until I ran out of questions, because they had managed to please, perhaps, one of the most difficult-to-please customers on the planet. There exists no circumstance, including if the cost were slightly cheaper, to have my car serviced anyplace else. Period.
  • Great

    5 out of 5 starsby Jioannou on 01/28/2018
    updated 02/08/2018

    I got a great deal. They were very courteous and did everything they were supposed to. Would definitely use them again!
  • Jaguar XJ L Supersport service

    5 out of 5 starsby DeeCutts on 01/18/2018

    I purchased my 2012 XJ L here Jan 2012. I have been a service customer since then. They treat their customers with first class service from loaners to appointment times the customer comes first.
  • White Plains Jaguar

    5 out of 5 starsby Dlloyd1708 on 10/30/2017

    We worked with Simone at Jaguar White Plains. She was very knowledgeable and the reason we purchased from this dealership. She never pressured us. I would definitely recommend her to our friends and associates.

About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi