Joe Basil Chevrolet
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Customer Reviews of Joe Basil Chevrolet
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116 sales reviews
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New car
by Dmndgrl1 on 02/03/2025updated 02/10/2025Dan did an awesome job getting me a great deal on my new car. He took his time and answered all my questions. This is the second car I bought from this dealership and I’ll definitely be back when I get a new one. Thank you Dan.Great place to do business
by Brian on 12/30/2024They were able to get me a great price for my trade in and very helpful with finding a new vehicle for me. The sales associate (Christina) and manager (Cory) were great!Thank you for the kind review Brian!
Spectacular
by TeresaL on 11/10/2024Mr Powell is easy to work with. I’d recommend him to anyone!Thank you for the great review!
Bait and switch, lied about delivery
by Tim on 11/27/2023My daughter and son-in-law went to Basil Chevrolet in mid-September to buy a 2024 Trax. They had none onsite so they put a deposit on one that was "in transit" and was told it would be there in six weeks. Eight weeks later, no Trax and my… son-in-law calls to inquire and they tell him "I don't know who told you six weeks, that vehicle won't be here until February." WHAT? When they left the deposit they were told it was built and only needed to be transported from overseas. NOW Basil also gave them some BS about the autoworkers strike affecting delivery. These vehicles are produced in South Korea and those facilities are NOT affected by any labor movement in the U.S. Plus like I stated earlier, they were told the vehicle WAS ALREADY BUILT and only needed to be transported. This whole ordeal has been a total waste of time for my kids and this dealership should be ASHAMED that they LIED to a customer who went there in good faith. Now they are tap dancing around fact and fiction when clearly either the salesperson did not know what they were doing or the dealership parceled off the vehicle meant for my kids to somebody else. Either way, they will get no more business from any of my family and I will make it a mission to let everyone I know how they operate.Basil Chevrolet
by Stevenedward on 09/24/2023Easy people to work with,excellent salesman,friendly employees.Great dealership.My fourth Silverado lease since 2015.Lots of trucks to choose from and a wide variety of colors to pick from.Very happy with my '24 Silverado. Thank You!I drove 270 Miles one way to get the car I wanted for a great price
by Dog on 05/31/2023The people at Basils make you feel special, they listen and then do there best on getting you the best vehicle for the price you’re looking to pay.Shifty Sales
by not happy on 02/15/2023Service dept has always been excellent but the sales dept is not trust worthy. Old school style of promise everything and then deny when the deal is complete.Fast , great , customer service.
by JP on 01/31/2023I had a really good experience buying my 2022 Chevy Colorado. I extremely happy and satisfied with my experience. This is my second vehicle purchase with them.Everything went as promised!
by Kathy H on 08/28/2022From the day I was quoted to the day I signed, everything stayed the same! No surprises! Perfect experience start to finish! Thanks Jake H, Rob Lucas and Rob LeCastre! I’ll see you in 36 months!New Vehicle 6 month's early
by Alllen Welch Sr on 08/02/2022I turned in my 2020 lease 6 month's early. They orderded me new 2022 Equinox and it arrived almost a monthly early.Express 3500 Van
by Happy Campers on 07/19/2022We came to Basil Trucks to buy our 2022 Express 3500 van b/c they got back to us right away with honest answers to all our questions. Carl worked with us to ensure that we got exactly what we wanted and never pressured or upsold anything.… Carl was up front about what the van was going to cost us out the door and how long it would take for us to take delivery. We had no surprises and paid what we were told and got it when we were told.Matt Newton
by Joshua Wisniewski on 06/03/2022Matt Newton is incredible. Got us in and out in a loaded 2022 Chevy equinox at a great price. Couldn’t be happier thank you Matt!!New ride
by Wendy on 05/16/2022It was a pleasure to work with Joe. Would highly recommend Basil ChevroletDan the Man
by Nichole on 04/27/2022My current vehicle had died, i was beyond stressed out. Dan was friendly and had me driving out the door with a new/used beautiful recommended equinox before my daughters softball game. Will always go back to Basil and highly recommend DanFast experience
by Putty on 03/12/2022Damon is the best , really, very professional and patient , gave a good fair price.Great and Speedy Service
by Dan S on 01/04/2022These guys were so great about getting me in and out with a trade and a purchase. This was particularly good because I live in Rochester, and wasn't able to get there until 5:30pm. By roughly 7:00pm I was driving away in my new Jeep… Wrangler. Also, they gave me way more for my trade than any other dealer had offered! Kudos to Derrick and the whole team. Happy to finally be driving my dream car!Great service
by JDH on 11/26/2021Basil helped us tremendously! We are very happy with the great service we received from Bob! He showed he cared about our experience at Basil Chevrolet! Thank you Bob!Joe Latona
by Natalie Napierala on 10/07/2021Great experience and Joe was not pushy!Easy
by Ann on 09/11/2021I was in and out in a few hours, traded old car for new.
About our dealership
Thank you for the great review, we are so glad Dan took great care of you!
by Joe Basil Chevrolet on 02/10/2025