Customer Reviews of Plaza Honda
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Fraud
by Juan on 06/24/2025Classic "Bait & Switch" fraud. They advertised a 2022 Pilot Sports with 16K miles. I drive over from Long Island and the car has over 23K miles. I will be reporting them to FTC and the BBB. AVOID AT ALL COST!!
The following reviews are more than two years old. They are not included in the overall rating.
123 reviews
My Experience buying a Pre-owned Vehicle
by Audette04 on 04/23/2019Plaza Honda sucks! I bought a 2015 Honda CR-V Ex L from the Plaza Honda Auto Mall dealership on August 25, 2018. Wasn’t informed by Ms. Oneal that it was involved in an accident in 2016 at the time of purchase. Had I known, I would not have… bought that vehicle. I didn’t even know about Carfax report. Had to return the vehicle twice to Honda Services. The second experience was worse that the first. After given the advice to ask for the vehicle’s Carfax report, Troy Esposito gave me one which shows that the vehicle indeed had an accident prior to me purchasing it. I am still waiting in him to show me a signed Carfax report. Had to pay to repair leaking transmission which they said was damaged during my ownership. I have since experienced lots of pushing around at Plaza Honda to resolve the issues about my vehicle. I will have to soon take the vehicle in again. This time for servicing because the light is showing that it needs to be serviced. Lessons learned: 1. Exercise due diligence by doing a good outer and inner structural examination when making a vehicle purchase from this dealership. 2. If it’s possible, walk with an experienced auto mechanic. 3. Pay careful attention to every aspect of the transaction. 4. Avoid sales representative who appears to be in a rush to close a deal for the sake of the commission that they get. I would avoid Plaza Honda like how I would avoid a plague!Mohammed Was Amazing
by Nicole on 04/02/2018I went to buy a used car and it just to happens the car I wanted was sold. He helped me find another car and even dealt with me being picky. He was so nice and helpful. He made the process so easy. I felt good leaving out of there with my… brand new 2018 Hyundai. I got a good deal and was excited about it. I’m actually still excited. He made my car buying experience one to remember and enjoy.Pilot 2017
by Alma8673 on 09/30/2017updated 10/10/2017The great costumer service by Cathy and steve. Website well taken care of and it was done in a quick manner.Great Experience
by RonnJ1966 on 09/26/2017updated 10/10/2017I went in to Plaza Honda's showroom last week to discuss my options in either leasing or buying a new car, as the lease on my 2014 Pilot was ending. I had the awesome privilege of working with Sales & Leasing Consultant, Mrs. Jasmin Oneal.… Mrs. Oneal took the time to explain in detail all of my options, and assured me that my experiences at Plaza Honda will greatly surpass anything I could ever experienced at another dealership. She is awesome! She exemplifies a tremendous wealth of knowledge in her field, is courteous and extremely professional. She sold this car, and at no time was I forced to buy anything, neither was I surprised by anything she failed to mention during our discussions. As I considered the 2017 Honda Pilot leasing option. At no point was she pushy, she simply caused me to fall head over heels in love with the my new Pilot. I love this car with all of the new features and stylish body shape. Gosh! I'm in love! Mrs. Oneal further took the time to ensure I understood how everything functioned, and connected the blue tooth with my phone. I'm beyond pleased and will highly recommend Mrs. Jasmine to all customers seeking to join the PLAZA HONDA family. You'll never working with Mrs. Jasmine Oneal.Survey
by Howayne on 09/26/2017updated 10/10/2017Everything. They were very polite. All the cars are marvelous. The deals were great. I am very happy about the paymentsSatisfied
by Osiris718 on 09/22/2017updated 10/02/2017The sales associate (Dexter) was very accomodating and was real helpful in getting me in the vehicle of my choice.Experience
by Curlene on 09/22/2017updated 10/02/2017I was overwhelmed and anxious about making such a purchase but Jasmine made me feel relaxed which helped calm me. My experience was easier than I thought.Excellent Experience
by ksosa812 on 09/22/2017updated 10/02/2017I had a wonderful experience at Plaza Honda during my last visit. The staff was very friendly. The service was done I'm a timely manner and the atmosphere was very inviting and professional.Thanks so much for this 5-star review! We hope to work with you again in the future!
honda/Civic
by milton_hamburg on 10/02/2017very simple process, excellent sales person. very well qualified to answer all questions. Car was available the next day. The monthly rates were competitive with the market palceThank you so much for taking time out of your day to share your experience with everyone. We believe in professional customer service and were so glad that our team made such a great impression on you.
My experiance at plaza Honda .
by Kierra1 on 09/15/2017updated 09/26/2017Everyone was so nice and friendly; make sure I saw every car and made sure I didn't leave without being satisfied . Jasmine my sales associate was really helpful .Honda Pilot
by jaydee524 on 09/15/2017updated 09/26/2017Your salesman Steve Shumel. I have leasing my last 4 cars form him, as well as my daughters. He is the reason I keep coming backReview
by alphastephon1 on 09/07/2017updated 09/26/2017Not bad it was a good service I came in and they took the car in and fixed the problemCRV 2017
by mistic_nick on 09/08/2017updated 09/26/2017Great customer service. It was prompt and fast, did not wait for a long period of time to get my vehicle back. My highest recommendation.Honda
by Nefertiti2 on 09/12/2017updated 09/26/2017What I like best was my Advisor Jamal he was very on point kept me inform of everything fast courtesy and respectful I would like to have him every time I need my vehicle service at Plaza HondaAccord
by LauraF123 on 09/12/2017updated 09/26/2017The service and people were very accommodating. The service personnel took extra time to program my phone into my car even though he was busy and the work was finished quicker then expected.Honda Accord 2015 RD 09/2017
by Rhonelldec on 09/15/2017updated 09/26/2017Mark took care of the oil change and the inspection faster than I've ever seen service get done at plaza, it got done in an hour.Vladimir Vilfand
by Vladimir5 on 09/21/2017Amazing, welcoming environment and friendly workers. Definitely see more changes for the better. I will be going there more often. Thank youAccord Touring
by HarleyQuinn30 on 09/01/2017updated 09/18/2017People were friendly, answered all my questions evey time I had any. Helped me with the comparisons between all the vehicle options.Great Service!
by MelissaKae on 09/12/2017Listened to what we wanted. Presented me with the best options to make an informed decision. We were able to drive right out of the dealership with the vehicle we came to buy.My first experienced on leasing a new car
by Taina_Etienne on 08/30/2017updated 09/12/2017Mr. Peterson helped me and he worked hard to help me find the best car ever. I was not expecting of leasing a new car, but it is better to lease a new car instead of an used car. I've learned a lot from Mr. Peterson and surely will… recommend my friends on leasing a car at Honda. By the way, my only suggestion is to lower the price for college students because more college students will be able to afford paying to lease for their school years instead of using metrocard.
Honda CR-V
Honda Accord
Honda HR-V
Honda Odyssey
About our dealership
As a family owned and operated dealership our goal is to preserve what has kept Plaza Honda great for over 40 years. When you stop into Plaza Honda you can be assured you're working with an experienced team of managers and vehicle specialist helping you decide what vehicle options are best for you and your family. Conveniently located on Nostrand Avenue (near the B44, B82, B7, B9, BM4 and the 2, 5 and Q train) we're a one stop shop with our Honda Sales Showroom, Honda Service Center and Honda Parts Store all on the same block. We also have a large selection of New and Certified Pre Owned Honda vehicles to further the variety of options available to our customers.
What sets us apart
Largest Honda showroom in the city
One stop shop (Sales, Service & Parts)
Huge New and Pre Owned Inventory (Over 700 New vehicles and 200
Pre Owned)
Located on Nostrand Avenue near the B44, B82, B7, B9, BM4 and the 2, 5 and Q train
Special Finance team that specializes in working with credit challenged customers
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Languages Spoken (8)
- Bengali
- Panjabi
- Russian
- Uzbek
Nicole, thank you for stopping by to leave this incredible review. Our staff prides itself on providing personal, efficient and fast service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our team assisted you in such a helpful manner. Give us a call if you have any further questions!
by plazacares on 06/25/2018