Lia Honda Brewster NY
Customer Reviews of Lia Honda Brewster NY
Review type:
Best deal- nicest people!
Top Notch
by Chuck on 10/16/2023Customers will appreciate the response and attention given to their needs and services provided. I live out of state but take my car to Lia Honda for all my service needs. They are reliable and corteous and address my issues and concerns.… John Ayala service advisor and Rob the service manager are great and easy to talk to. They go out of their way to make everything go smoothly. and for those reasons I will continue to take my car to Lia Honda.Chuck, thank you for telling us why you like working with Jon and Rob! Your satisfaction means the world to us, and we're pleased they continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!
Quality service as always
by Greg M on 10/13/2023Kevin Feldman and the Service Advisor staff at Brewster Honda consistently provide superior service! They make sure you are aware of any issues. They explain the issue and all costs associated with the repair. Excellent service!Greg, thank you for trusting our service team with your vehicle's needs! We're happy Kevin provided you with another exceptional experience. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!
Good service with excellent communication
by JMJM2 on 10/06/2023The service person, Victoria Lutek, provided really good service for a repair. She kept me informed and explained all the work done and the issue with my car. The technology was really good as I got a text with all the details. Nice… waiting area as well. Clean and fresh..not like some dealers.We're delighted to hear that! Thank you for letting us know how pleased you were with Victoria, our efficient service team, and our comfy customer lounge. We wish you the safest of travels until we may be of service to you again!
Lia in Brewster made it easy!
by Tom K on 10/04/2023Shopping for a new car can be stressful. The people at Lia Honda in Brewster were patient and helpful and I was able to get the car, trim level and color I wanted at a reasonable price.Tom, thank you for sharing your experience with us! We're delighted our team handled your wishes with the utmost advocacy and grace. Congrats on the new vehicle! Best wishes for safe and pleasant travels on the road ahead, from everyone at Lia Honda!
Lia
by Trish on 10/03/2023I always service my car with Brewster Lia and never had any issues with their service. The waiting area is great! Kevin Feldman was my service person, he was friendly, knowledgeable and professional.Trish, Thank you for your positive review! We are so glad that our team consistently takes great care of you and your automotive needs and that Kevin could make this experience with us no different. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Great service
by Jasmine Smith on 10/03/2023Great customer service, excellent work and professionalism!Jasmine, Thank you for your positive review! We are glad that our team could provide you with 5-star service! It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know.
Continued Service
by Suzema on 09/28/2023Victoria Lutek deserves accolades. She was helpful and attentive to all our needs and addressed them.Thank you for your kind review, Suzema! We truly appreciate your continued business, and we're glad Victoria has always taken such great care of you and your vehicles. Thank you for making Lia Honda your #1 choice for automotive service!
Excellent Service and Support
by Greg M on 09/07/2023Jon Ayala and the service professionals at Brewster Honda consistently provide superior service and advice with each maintenance visit. All work and billing is explained in detail and all concerns addressed. Excellent Team.Greg, thank you for your very thoughtful review of Jon and the Lia Honda service team! We're glad they have continued to provide you with exceptional service at each visit. We look forward to being of service to you for many more years!
Lia Honda of Brewster has what you need!
by Amy on 08/14/2023Lia has a great staff. Great, up to date show room and a steady flow of cars in all price ranges to fit the consumer need. John Landry, the salesman who helped me was bright, friendly, helpful and courteous. Great experience!Thanks for the fantastic feedback, Amy! We're thrilled you enjoyed working with John throughout your dealership visit. We appreciate your business, and your kind words. Please come see us again some day!
Revvin with Kevin
by josephine on 08/04/2023I want to say that my dealings with this Honda Service Center have always been very good, until I dealt with Kevin Feldman. Then my dealings went from very good to exceptional. Kevin suggested certain service items and then explained how… they would be important to consider. He is very knowledgeable about cars, and particularly Hondas. He is not pushy and just provides the information in a matter-of-fact way. You walk away know-ing your car is in excellent shape and feeling like you want to deal with Kevin many more times in the future. Thank you.Hi, Josephine! Thank you for letting us know how pleased you were with Kevin's assistance. We're delighted his support exceeded your expectations. We hope you'll continue to choose Lia Honda for all your automotive needs!
Honest assessment of our car by service technician, Chris Grasso
by Tom McGinn on 07/25/2023All work requested performed as requested. Overall assessment of car prepared by technician honest. No exaggeration of conditions. Thank you Chris.Thank you for your thoughtful feedback, Tom! We're pleased Chris made sure to address your concerns to your complete satisfaction. We wish you the safest of travels until we may assist you again!
Excellent service
by Rob on 07/25/2023Jon from Brewster Honda was fantastic. Explained everything and he gave us a time for pickup and held himself to that time.Rob, thank you for your 5-star review of Jon! We're glad he provided you with a convenient and thorough service visit. We hope to ensure the same circumstances at your next appointment!
Transmission job
by Anthony D on 07/12/2023Lia Honda did a fantastic job. And Kole Verner the associate helping me was incredible. He kept me informed every step of the way on what was being done. Made the situation much more calmThanks for stopping by to share positive feedback, Anthony! Your total satisfaction is the reason behind everything we do, and we're glad Kole proved how much we value your business by providing you with exceptional service. Safe travels until your next appointment!
Excellent service
by Sean G on 07/06/2023Whenever I go to Lia Honda service dept I always ask for Jon. He always give it to me straight and I trust his advice.Sean, thank you for taking a moment to recognize Jon's brilliance by sharing your 5-star review! We're so happy he continues to be a reliable resource for your automotive needs. We look forward to making your next appointment just as superb!
Good Service at Lia
by IrishEl on 06/29/2023It is very easy to schedule service at Lia.Jon explains everything from the work to the expected price.Thanks so much for your kind review! We're happy our scheduling system was convenient for you, and that Jon's clear communication gave you peace of mind. We appreciate your business and look forward to being of service to you again!
Best service!
by Jen on 06/15/2023My family has been purchasing and servicing cars at Lia Honda in Brewster for over 20 years. Everyone is extremely kind and knowledgable, and now knows our family by name. We always check our cars in for service with Kira Bueti and she is… simply the best. She is efficient and honest in what needs to be taken care of. Any services we have had are completed in a timely manner and our cars are returned to us in excellent condition.Jen, thank you for taking a moment to recognize Kira's excellence by sharing your thoughtful review! Your continued business is an honor, and we're pleased all of your interactions with our team have been beneficial to your family. Looking forward to serving you for many more years!
Victoria lutek
by Donna Fraser on 06/13/2023The service was done in a timely manner. Victoria communicated with me throughout my wait time.Excellent! Thank you for letting us know how satisfied you were with this service visit, Donna. We're glad Victoria made sure your needs were addressed in a timely manner. We hope you'll continue to choose Lia Honda for all your automotive needs!
Great customer service
by tallhouse on 06/10/2023Chris Grasso was very helpful. Love that they wash your car after service.Tallhouse, thank you for letting us know how satisfied you were with Chris's assistance at this service visit! Your satisfaction is the reason behind everything we do, so we're happy Chris made sure your vehicle was well taken care of. We look forward to making your next appointment just as great!
Christophe Larson
by jpl on 06/07/2023Thanks for the extra effort & being a stand up person throughout the entire buying process. Hoping you all the best. jpl.JPL, thanks for taking a moment to share some positive feedback on your buying experience with Christopher! We're delighted you enjoyed working with him. Congrats on your new vehicle, and best wishes for joy and satisfaction in your travels to come, from the whole team at Lia Honda!
The way car buying should be!
by Robert on 05/31/2023From Irene, (internet sales) John Laundry (sales rep extraordinaire) and Corey (financial manager) each of them are highly skilled at their jobs. Besides stating the obvious that know their product, what makes them stand out and apart from… others, is their interpersonal skills - they took me through the whole process with such professionalism that it was a real pleasure doing business together. I unhesitatingly recommend Lia Honda to family and friends.Hi, Robert. Thank you for letting us know how satisfied you were with the expert assistance of Corey, Irene, and John. It was our pleasure, too! Congratulations, and best wishes for wonderful journeys in your future, from the whole team at Lia Honda!
Service with a smile!
by Joanne T on 05/23/2023Thank you to Chris Grasso at Brewster Lia Honda for the friendly and informative service. Running the car through the car wash before returning it was a wonderful surprise.Hey, Joanne! Thank you for giving us your impression of this service visit. We're really happy you were treated to a thorough and friendly experience guided by Chris. Please come see us again some day!
Susan, thank you for sharing your experience with us! We're delighted Barry handled your wishes with the utmost advocacy and grace. Congrats on the new car! Here's wishing you all the best in your travels, from everyone at Lia Honda.
by Lia Honda Brewster NY on 07/31/2025