Lia Honda Brewster NY
Customer Reviews of Lia Honda Brewster NY
Review type:
Chris Larson and Lia Honda - Awesome
Inspection
by Lia Honds on 02/22/2020Work was done in a timely manner. Employees were a pleasure to deal with.Thank you for your kind review. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call!
Lease Car
by Great Experience on 02/03/2020I had the pleasure of working with Kenny Seiferheld. He went above and beyond to meet my lease needs. He took his time and explained all the questions i asked. Whenever i had a question, he got back to me fast!! He made the process easy… and hassle free. I will be working with Kenny Seiferheld on future sales.Very pleased!
by A happy customer on 02/02/2020I arrived at the Honda service area on time and Phil Giordano came right over to assist.me. I found him very friendly and knowledgeable. He explained what was going to be done and approximately how long it would take. He offered me a… shuttle ride but I decided to wait in the very well appointed waiting area. My car was ready on time so all and all it was a very good experience Phil is a very fine Honda representative.Great experience!
by Lauren S on 01/30/2020I've gotten my last 3 cars from Lia Honda of Brewster and there is a reason why. This time around I had the pleasure of working with Barry Weiss. Barry is such a nice man and made the whole process so quick and easy. He never made me feel… pressured and made everything from the paperwork to the test drive hassle free. I walked into the dealership and left in my brand new car. I would definitely recommend Barry and hope to work with him again in the future.Great Service
by Carlos on 01/30/2020My experience with Lia Honda was amazing. Kira Bueti is excellent and helped me with what I needed and kept me updated on the status of my car. I’m very satisfied with her knowledge and customer service. I had a wonderful experience and I… will continue coming back to this location.GayleA
by GayleA on 01/27/2020I had a scheduled oil change Jan 20. Judy Deems was the person who took care of me. She was very professional and explained everything that was done. Very satisfied with the service at Lia Honda.Gayle, thank you for your very kind review. We are pleased to hear that your vehicle service experience with Judy was so positive. We look forward to seeing you again when it is time for your next service.
Oil change
by Seth Mactas on 01/27/2020I brought my car in for an oil chamge. It was done quickly and efficiently.Seth, thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else.
Oil change
by Oil change on 01/21/2020Phil Giordano had my car in and out in a timely mannerThank you for leaving Phil this 5-star review! We are so pleased that he could get you and your vehicular needs taken care of efficiently! We wish you safe travels and hope to see you again the next time your vehicle is ready for service!
Terrific Service
by Michelle S on 01/16/2020Had my 2018 Pilot serviced at Lia Honda. Judy Deems was my service consultant and she provided excellent service.Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else.
Great customer care
by Terri on 01/01/2020Jared Millian was especially helpful in navigating a 3rd party replacement and ensuring the repair was completed, arranging a loaner vehicle. Personalized care made all the difference.Terri, thank you for your very kind review. We are pleased to hear that your vehicle service experience with Jared was so positive. We look forward to seeing you again when it is time for your next service.
Judy Deems is the Best !
by cbbbsb on 12/31/2019updated 01/06/2020Judy Deems was very helpful when I recently brought my Honda Accord in for its yearly service. Judy explained every service that my car would need during this visit. Would highly recommend. Will be back next year.On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.
Car Service
by great on 12/26/2019My recent visit to Lia Honda to have work done was handled by Kera Berti. I was more than satisisfied with the way it was handled kera was not only professional she was very pleasant and knowledgeable. I will be doing all my future… maintenance with my HRV at LiaThank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your HRV is ready for its next service.
Service Department at Lia Honda in Brewster
by Anthony Graziano on 12/18/2019Kira Bueti is extremely knowledgeable about various Honda models and provides superior customer service. She genuinely cares for her customers and I have many options to choose where to bring my vehicle for service and I prefer Lia Honda. I… live in CT and I dont mind traveling to NY for service and trust my vehicle is in good hands with Kira and the service center. It's been nearly 5 years I have been going to Lia Honda of Brewster. Excellent experience each timeAnthony, thank you for your continued loyalty. We are so pleased to hear that our exceptional service keeps you coming back year after year! We look forward to seeing you again when your car is ready for its next service!
Great service
by James Crowley on 12/04/2019My last service appointment at Lia Honda went well, I was greeted by service advisor Jared Milian. I needed an oil change and snow tires to be installed , I waited for this service to be performed. I was always updated on the progress of… the work being performed. When completed my car was washed and I had no surprises with my bill. My service advisor Jared was always professional when I was dealing with him , I will definitely take my car to Lia for service.James, thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experience. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!
Factory Warranty Extension
by Factory Warranty Extension on 11/25/2019Phil Guiordano was up front and extremely professionalThank you for your time and feedback. We are pleased to hear that you had such a positive experience with Phil. We look forward to seeing you again when your vehicle is ready for its next service.
Jon Ayala
by Jon Ayala on 11/15/2019He did are great job updating the technologyJust went in for a recall
by Eduardo Nunez on 10/24/2019I had a good experience, John Ayala was of great help and very friendly.Eduardo, thank you for your time and feedback. We are pleased to hear that Jon was kind and helpful! We look forward to serving your automotive needs in the future.
Kindness
by Isabelle on 10/22/2019Jon Ayala was very helpful on my visit to have my car serviced. I was not able to wait for my car and Jon said he would call me when the car was ready. He did that and I was very grateful as I had other errands to run. Jon was a very… friendly and courteous young man.Isabelle, thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates!
1st time customer needing service
by Andrea Corson on 10/18/2019I don’t normally complete reviews of anything, but my amazingly positive experience at Lia/Brewster Honda warrants one. I was referred to them by a friend. After going to a Honda dealer in my neighborhood where I had been numerous times… before, I felt like I needed a 2nd opinion on a service they told me I needed along with the price quoted to me for the parts/labor. I told Lia on the phone what I was told I needed and their price was ¼ of what I was quoted prior. I made an immediate appointment for the next day. When I got there, I met Phil Giordano, a fantastic Service Advisor. He handled my entire “issue”. He felt uneasy about the extreme price difference in estimate as well as performing service based on another dealer’s [inept] diagnosis. He was willing to have his crew diagnose for free. I told him I was fine with that, but also said he could call the other dealer. He did that and followed up to get the accurate information. I was told the wrong thing from the dealer in my neighborhood and I was also going to be charged double for the work. Phil showed me on paper how much time the work would take and the estimate. I was floored that I was going to be taken advantage of elsewhere. The amount of time that Phil put into helping me was unbelievable. I have never had such a positive experience at a dealer’s service dept. before. He found me a part and had it for the next day. He got the shuttle to take me home. The driver was amazing also!!! My Pilot was completed by the end of the next day. It cost me a little more than ½ of what the other dealer was going to charge me. I even received a small discount. Phil even went so far as to review the prior work I had done at my neighborhood Honda dealer and indicated to me that it seemed I was being overcharged by double or more for the work. He explained that all dealers and mechanics have a “service bible” they work from and will know the amount of time/labor it will take to complete a certain service. This was very helpful to know. If you want a Honda Service Department that is reputable, honest, reliable and friendly then look no further than Lia Honda in Brewster and make sure you request Phil! They are the best and they have a new customer for life!Easy and Efficient
by Rena Jureller on 10/09/2019We purchased our new HRV from Stephen Zavatski. He was incredibly helpful. We requested a quick turn around time and he delivered. This is the 3rd car we purchased from Lia Honda. Great delaership.Congratulations on your new Honda HR-V, Rena! We are so appreciative of your continued business, and we are happy to hear that Stephen provided you with the quality and efficient experience that you so much deserve. Please drive safely, and don't hesitate to let us know how our team may serve you again.
Awesome Experience
by Jonathan Urena on 10/05/2019Lia Honda of Brewtser is exceptional ftom cleanliness, employees, and services. I been taking my cars to them for the past two years.Jonathan, Thank you so much for your wonderful review! We are so proud to have your loyalty, and we hope that our efforts continue to meet your satisfaction for many years to come.
We could not have asked for a more thoughtful review of Chris and the Lia Honda team. It's obvious he made sure you were well taken care of. Congrats on your new Pilot! May your satisfaction grow over many happy travels!
by Lia Honda Brewster NY on 05/28/2025