Lia Honda Brewster NY
Customer Reviews of Lia Honda Brewster NY
Review type:
Best deal- nicest people!
A satisfied and thankful customer
by Ed1648 2 on 04/11/2021Proficient, timely and empathetic customer service. Would like to point this directly to Judy Deems for her excellent service and understanding of customer needs. A huge asset to the Lia Honda crew!!!Thank you for your very kind review. We are pleased to hear that your vehicle service experience with Judy was so positive. We look forward to seeing you again when it is time for your next service.
Car buying at its best!
by Kathy on 03/27/2021Buying a used car can be stressful but Michael Tolliver made it a very pleasant experience. I appreciate his honesty in reviewing the available cars and helping me select the car that was perfect for me and within my budget.Kathy, thank you for providing us with a review of your experience at Lia Honda Brewster. We are delighted to hear that Mike was able to match you with the right car and within the price range you were looking for. Have fun showing off your new car!
Great service
by Lyn on 03/26/2021I scheduled my HRV for state inspection and oil change. It so happened that it also needed wheel alignment. Thanks to my service adviser Nick Pogact who gave me a discount, which is very much appreciated especially in these trying times.Lyn, thank you for taking the time to share your experience. We are pleased to know that Nick has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. We look forward to serving your future automotive needs.
Always welcoming/pay attention to details
by Mary D on 03/23/2021I regularly get my 2018 Honda Accord serviced at Lia Honda. Judy Deems is very efficient, she pays attention to detail recommending looking up recalls etc. I had an issue with a sensor a few days later and pulled into Lia Honda (with no… appointment), they were welcoming, and were able to make a quick adjustment at no charge. I highly recommend Lia Honda for your service needs.Mary, thank you for sharing this review with us. Judy and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail. We look forward to seeing you again when your vehicle is ready for its next service!
Service review
by Daniel Smith on 03/21/2021Excellent service on my 2020 Ridgeline. Judy Deems assisted me on the service of my vehicle & it was a very quick process. 5 Stars !!!Service
by Karl S on 02/26/2021They took me early. Completed early. Didn’t upsell me, but made one strong recommendation that I’ll take them up on. Judy D. got me in, serviced and out efficiently.Karl, we are so pleased to hear about your quick and effective service! We aim to please all our customers so every success story puts a smile on our faces. Thanks again and we look forward to seeing you in the future.
Jon Ayala
by Tina on 02/20/2021Always happy to have Jon Ayala handle my service; I trust him and his advice. Great customer service and an asset to Brewster Honda. Thank you Jon; it’s a pleasure dealing with you!Tina, thank you for your very kind review. We are delighted to hear that you fully and completely trust Jon with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service.
Judy Deems- great service!
by Sean Gallagher on 02/19/2021Judy Deems was very helpful. She was also knowledgeable and very professional.Sean, thank you for your very kind review. We are pleased to hear that your vehicle service experience with Judy was so positive. We look forward to seeing you again when it is time for your next service.
Great service!
by Kathy Odell on 02/13/2021Nick Pogact was very helpful he explained that i needed to replace an axel seal, he understood it was expensive and worked it out so i got a discount. The dealership is clean and accommodating with free coffee,danish and newspapers to read… ( for those of us who still read them lol).Kathy, thank you for your very kind review. We are pleased to hear that Nick was able to help you with your car and keep you comfortable while you waited. We look forward to seeing you again when your car is ready for its next service. Enjoy!
Great car buying experience
by Kimberly on 02/10/2021I recently purchased a CRV form Lia Honda. Michael Wedrogowski was excellent explaining the all of the features on the vehicle, created a stress free process, allowed me to make informed decisions without any pressure, and coordinated the… entire purchasing process flawlessly in a short time. I highly recommend Michael and Lia Honda.Kimberly, we appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Mike took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.
Excellent service
by Patricia M on 01/23/2021I was able to get a late minute appointment on a Saturday morning when my headlight went out. When I got there I asked if they could also change my windshield wipers and was told it was not a problem. Jon Ayala was very helpful and… explained everything in detail. I definitely recommend the service department at Lia Honda!Patricia, thank you for your very kind review. We are pleased to hear that your vehicle service experience with Jon was so positive. We look forward to seeing you again when it is time for your next service.
Isabelle
by Isabelle on 01/19/2021Took my car to Brewster Honda for a car inspection and oil change. My service manager was Judy Deems. She was very courteous and knowledgeable. I was not staying at the dealerships so I asked Judy if she could call me when the car was… ready. She of course said yes. It is so nice to have a service manager be so helpful and friendly. She did a great job!Isabelle, thank you for taking the time to share your experience. We are pleased to know that Judy has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.
Leaking fluid
by Seth Mactas on 01/12/2021updated 01/19/2021My pilot was leaking a fluid. I brought it to Lia Honda. They diagnosed the issue as a leaking pipe in the power steering system. They were able fix it and perform other maintenance on the car.Recent Honda Service
by Brewater Honda Service on 01/14/2021Recently I had may Honda 2019 Pilot serviced at Brewster Honda. I was greeted by Nick Pogoat who immediately made me feel confident that everything would be taken care of and who showed genuine interest in my experience. I was so… impressed by the way he handled everything right from the start and will definitely continue to return for service at Brewster Honda. I have been dealing with thia service dealer for many years, but this appointment stood out from past appointments because of Nick and how he made me feel from drop off to pick up. I have and will continue to recommend the service department at Brewster Honda.Service f alignment n tire rotation
by Jacqueline Walters on 01/05/2021Went in after making phone appoitnt . Service manager Phil Giordano was very courteous and listened to my concerns. We reviewed past pans next service mileage also and updated oil change information. He had all work completed in time frame… promised.Jacqueline, thank you for your kind review. We are delighted to hear that your vehicle service was completed quickly, as promised! We look forward to seeing you again when your car is ready for its next service.
Polite and Professional Service
by Vic G on 01/04/2021Jim A. At Lia Honda of feasted was a pleasure to work with. We have used Lia for all our car purchases and service work for over 15 years and they never disappoint. Jon was friendly, stayed in regular contact with me and provided thorough… information about my car and the service it received.Vic, thank you for your time and for your loyalty to Lia Honda Brewster over the years. We are delighted to hear that Jim and Jon have provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!
Lia honda
by Lia honda on 12/28/2020Nick poghact explained in detail all pros and cons of repairing my 13 year old pilotJudy Deems- Service Review
by Judy Deems on 12/12/2020I had a great experience with Judy Deems as my service representative at Lia Honda. She made sure everything was quick, easy and dependable. I will be sure to ask for her next time.Service at Lia Honda
by ITess on 12/01/2020I'm very happy with Lia Honda service department. I have always been treated with respect and courtesy and most importantly honesty. Judy D. and Kiara have both been wonderful. I can sincerely recommend Lia Honda Service Department… without any reservations!Good repair
by Myron Adams on 11/19/2020Jon Ayala and a skilled tech did a difficult tire repair that saved me the cost of a new tireMyron, thank you for taking the time to share your experience. We are pleased to know that Jon has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.
Great Job
by Jim on 11/09/2020Brewster Honda and all the service personell did a great job with servicing both my cars. Kira and Jon helped me with my last 2 services and provided a very satisfactory experience. Thank you very much.
Susan, thank you for sharing your experience with us! We're delighted Barry handled your wishes with the utmost advocacy and grace. Congrats on the new car! Here's wishing you all the best in your travels, from everyone at Lia Honda.
by Lia Honda Brewster NY on 07/31/2025