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Customer Reviews of Castilone Chrysler Jeep Dodge Ram
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25 sales reviews
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Jeep
by Crystal on 10/29/2023Good experience overall, just wish my tank was full after buying a new car!Happy With Sales!
by Mike on 07/26/2018updated 08/07/2018Amanda was professional, helpful, knowledgeable and patient. one suggestion for the dealer: when selling a new vehicle, it would be nice to leave on a full tank of gas.Our 2016 Jeep Compass
by PamB on 07/28/2018We took our 2014 Jeep Patriot to Castilone because there was a recall on a part, and when we walked out, we had purchased a 2016 Jeep Comps from Amanda Wells. We had absolutely no idea that would happen, but Amanda was so good and there… was no pressure. We love our be Jeep and will definitely go back when are ready for another Jeep.Amazing personality
by Brittney on 07/28/2018Amanda Wells is always letting us know of new deals at the dealership. Her personality alone makes me want to purchase a new vehicle! Will definitely be coming to her to purchase our next vehicle.Ram Truck
by Robert on 07/22/2018Amanda was great. There was no high pressure sales, and she answered all our questions.Five stars
by Neve on 07/21/2018Very friendly and great pricesI finally found a dealer who listens
by BillofSails on 08/15/2017It took me many painful hours and 4 visits to other dealers, before I visited Castilone CJDR in Batavia. The minute I meet Amy,Jimmy and Greg, I knew I was in good hands and I would most likely buy my new Longhorn from them. The entire… staff was friendly and imagine this..not only did I meet the service manager but also Steve Castilone , THE OWNER! Not every deal can be done quickly and mine was trickier than some, but the entire crew worked hard to make it happen and I am loving my 3rd Longhorn 1500. A special thank you to Amanda who took care of the little stuff that is so important. When I left the dealer, I felt that I had made a bunch of new friends and someday , I hope to do another deal with this great bunch of folks.Jeep
by Peachesaw4 on 09/30/2016updated 10/07/2016Awesome place to buy a car. Anthony was very helpful and stuck with us until the deal was made and answered all our questions. Would definitely buy from here again.Anthony
by Cynthiam2 on 09/26/2016updated 10/07/2016He was a great salesman and was very helpful. He made me feel very welcome and continues to ensure I am happy with my new Jeep! I have recommended him to other buyers and will continue to!Love my car
by KaitlinHartung on 09/26/2016updated 10/07/2016I just purchased a 2015 Jeep renegade Latitude and I absolutely love this car!!!! I dealt with Anthony in sales and we test drove some used cars on the lot and he could tell I was eying up the Renegades but never thought it was something… that could fit into my budget. I traded in a 2010 Kia Soul and was able to do a smart lease to give me a affordable monthly payment and allow me to roll over my negative equity into my payment. I love this car!!! Great in the snow and a safe drive for my husband and little one and I. I get a lot of compliments on this car and have referred other friends to shop Castilone and told them to find Anthony and that he did an awesome job getting me into my dream car. Thanks Anthony and whoever else was involved to help me into my new vehicle.Great Experience
by Wpark2016 on 08/30/2016updated 10/03/2016I just purchased a new vehicle, and my experience was great. I felt very comfortable with Nickole and she showed me all the great features. The office was very efficient and easy.Great customer Service
by MatthewHartung on 09/26/2016My wife and I have gone through Castilone Chrysler for two of our vehicle purchases and we have always used Anthony. He has always been honest and showed us a lot of options to get us into the right cars for us. I have traded in two… vehicles and purchased a used Dodge Avenger and my wife purchased a new Jeep Renegade. Our cars have been super reliable and have really done great to accommodate our small family. We were given financing options and were taken care of to make sure we could afford the cars within our budget. My wife and I would definitely recommend Castilone and Anthony to our family and friends and we will definitely use them again for our future vehicles. Thanks to the guys and gals involved with our purchases. Keep up the good work.2015 Dodge Dart Limited
by StormUSA on 08/16/2016updated 08/31/2016Recently bought my third vehicle from Nickole at Castilone. Although I was a bit more picky this time, she was able to locate exactly what I wanted. A new 2015 Dodge Dart Limited. Blue! My Dart has a ton of options and Nickole… went over each one of them, even connecting my cell phone to the cars bluetooth for me. Nickole is an honest, professional, very down to earth no pressure sales associate. I am very happy with my purchase experience from Castilone, and I highly recommend Nickole as your next sales person. Thank you, Nickole!Could not be more pleased
by cpalm44 on 08/16/2016Recently purchased a brand new 2016 Ram 1500 from Castilone. My sales rep was Nickole who was fantastic. We first discussed what the incentives were and what would be within my budget and then went out on test drives. After going on a test… drive and reviewing the options it was clear what I wanted exactly what I drove but in blue. Nickole was on top of reaching out to find the truck I wanted and quickly had it in the dealership ready for delivery. To say the least I could not be more pleased. I was not pressured and was able to get exactly the vehicle I wanted. In less than a month I have put 2200 miles on the vehicle 1700 of which were towing a hefty trailer and it has performed perfectly! If you are looking for a good vehicle and a quality dealer stop on down at Castilone.Wonderful service
by HappyDriver91 on 08/16/2016I went in just to look around and ask questions, I spoke with the owner and with Anthony. I was very pleased with the honest answers I was given and the help I received. I expressed my exact needs and wants to Anthony, both gentlemen… discussed their decision and the very first vehicle they showed me I was sold. They even stayed open late just to finish the deal and discuss everything with me. They did not rush me or make me feel pressured into buying, I will definitely be buying my next vehicle there! Awesome service and Anthony is a great salesman to work with!Very happy customer
by AKonieczny2012 on 07/16/2016updated 08/03/2016Anthony was an amazing associate and went above and beyond for me to get this car. He didn't just look at me as just another customer looking for a car but as a person with a specific request and he followed through with his promise to get… me the car I wanted. Even when I didn't think it was going to happen he pulled through and made it happen. I will definitely be coming back to him when I'm ready to get another car and I will definitely recommend him to my friends and family! He made this a fast and fun experience!Happy Wrangler Owner
by JSpy0719 on 07/16/2016I originally had stopped in for service on my 2015 Jeep Cherokee. While waiting I ran into Nickole who sold me my Cherokee in December 2014. I had her look into the trade in value for a Jeep Wrangler that I just had to have. Nickole was… great! She is easy to work with, did not pressure us, she's knowledgable, patient, and met my every need! Nickole and Chris (sales manager) worked hard to find the right wrangler that best fit my financial needs. Castilone is a great dealership to do business with!300C
by marc300c on 07/15/2016I just picked up my 300c. From the ordering to the delivery the staff made it simple and easy. This is the 3rd car I have bought from them and there will be more.Amazing customer service!!
by tshatkin on 11/11/2014updated 12/09/2014I recently purchased a 2015 Jeep Wrangler Rubicon and received the most amazing customer service that I have ever received when purchasing a vehicle. My thanks to Nickole and Don for all of their efforts in making my deal work!! Loved the… personal touch!!I'm So Happy about my new Jeep!!
by gthompson3 on 11/11/2014Tracy Hainsworth was so helpful to me with my new purchase - a Jeep Patriot. He was professional and I enjoyed sharing this new experience with him. I highly recommend him for your new vehicle. Thanks Tracy! Gwen ThompsonHappy Owner of a new Jeep Compass!
by jeeplover54 on 10/28/2014I just purchased a vehicle at Castilone's. Jose Otero was my salesperson. He was very patient with us, showed us just what we wanted to see. Explained everything really well & was not pushy in any way. We met the rest of the staff ...… all of them were very pleasant. I highly recommend them for anyone looking to buy a new vehicle. The place is being remodeled & its looking great. Happy to have given them our business.
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