Bob Johnson Ford of Avon
Today 9:00 AM - 8:00 PM
Customer Reviews of Bob Johnson Ford of Avon
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First F150 EVER!
by Penny Randall on 10/09/2024
Quick and smooth purchase! Drove almost 3 hours for this truck... Tyler kole was my salesperson and got back to me fast about questions I had. Great location and easy to find right off the highway! Would absolutely recommend Bob Johnson to… friends and family!!
72 reviews
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Customer Driven Service
by FordTrucker on 06/15/2015I called this last Saturday with a tire going flat, I expected to get an appointment, when The Service Mgr. said " Just bring it in & we'll work you in". I was there for 45 min. when the repair was complete & I was on my way. I love this… dealership. I have bought or leased 4 vechicles from them. This a customer driven business & 1st class all the way !!!Professional and expedited service for remote start Installation
by 1Harvey1 on 06/14/2015I purchased a new 2015 Ford Escape SE and wanted the remote start feature as advertised by Ford. The Genesee Valley Ford Service Dept. scheduled an appointment time, installed the remote start hardware etc. in my vehicle and updated my 2… key sets with the remote start feature in less than 3 hrs. The Service Manager explained and demonstrated the operation of the remote start when i picked up my Ford Escape. Needless to say, i am very pleased with the efficient & professional service i rec'd from Genesee Valley Ford. I plan on having all of my future Service work done at Genesee Valley Ford. John HarveyAwesome service!
by gzarcone on 06/08/2015I was referred by my brother who has leased two different vehicles from this business and he highly recommended them as I will do that same. Everyone I dealt with was knowledgeable, polite and answered all of my questions and made me feel… confident on owning my first Ford!New Car
by dzarcone on 05/29/2015I purchased a 2015 Ford Escape which is my second vehicle purchased with your dealership. I was against getting the car with a lease but after talking with my sales person and hearing every-thing that a lease has to offer I decided to make… the decision and get the vehicle with a lease. I absolutely love my new vehicle and definitely will be back when I'm ready for the next oneGreat Experience
by smontemarano on 05/21/2015updated 05/29/2015I am always impressed by the level of professionalism and care from the staff at Genesee Valley Ford in Avon. They always treat me and my family with respect and try to work with us to the greatest extent possible.An honest and qaulity dealership
by 3459 on 05/29/2015Ford 2010 explorer purchased and serviced there. I find the staff polite and helpful, and not pushy, and the service department flexible in scheduling, and courteous. They listen to your concerns, (I recently heard a strange vibration), and… they investigated and found bad wheel bearings, told me, how long it would take to repair, and did excellent work.Superior Service, No Pressure Environment
by Wwhaley001 on 05/28/2015Incredibly happy with my new Focus. Dave was incredibly helpful with getting me exactly what I needed in the price bracket I wanted to be. Will be recommending GVF to my friends!A dealership that cares...
by AvonExplorer on 05/27/2015I called to schedule a time for 5K mile oil change, filter & lube and tire rotation. Very friendly service, very accommodating on time available. Thank you for a most positive experience! ChrisGreat service
by WFE4411 on 05/26/2015the appointment easily scheduled, service was done in an appropriate time limit and everyone was very friendly.Best dealership Ever!!!
by TWChili on 05/25/2015Well, to be honest, I only came in for an oil change and inspection, but they checked it front to back, rotated the tires,and took $10.00 off the inspection. But what REALLY impressed me was a few months ago, I brought my daughters car in… for stalling,they did all sorts of checks on it, they even checked her door lock. So when I picked it up I figured it would be maybe $100.00 or so. I almost fell on the floor when the guy said "no charge"!! So, yea, I'm going to Genesee Valley Ford for eveything! And I'm telling EVEYBODY!!!! I also live in Chili, so its a good stretch for us to drive. But I'll do it as many times as needed.excellent service
by rwilson139 on 05/25/2015Everyone is always courteous and helpful! Service dept was quick to get my truck donegreat services, quick return
by KaileighWhite on 04/29/2015All around great dealership to purchase from. Great service, met promised timelines, and friendly staff.Service Review
by RichardBurke on 04/27/2015I called for service.....they were able to see me right away....,and I quickly and easily got my vehicle fixed. I wish more things in life were just as simple and easy....well done.Great service
by Wildman3706 on 04/27/2015Great service treated with respect and a joy to come in and get my vehicles repaired at a fair price and time frame.Quick Fix
by maginna on 04/21/2015Quick fix of the handle of the trunk of my Escape. I was in and out in 15 minutes. Excellent service!Great Service
by fiesta201440 on 03/03/2015Genesee Valley's Service Dept. was fast and Convenient With there open till 8pm. Thx again!Work hard to satisfy customer
by pms3 on 02/09/2015Dave Fountain spent whatever time it took to find the vehicle that we were interested in. It was definitely the least stressful car/truck buying experience that I have ever encountered. I highly recommend Genesee Valley Ford.first service
by tomar2 on 01/31/2015On 1/23 brought our 2014 hybrid in for its first service.... all was accomplished by courteous personell in fine manner...Excellent service & honest staff!
by wednesday5592 on 01/23/2015Jared Hobbs is a great salesman! He was nice and very honest throughout the entire process. He even asked me how much I wanted for my trade-in and gave me the price I asked. It was a smooth transaction and the customer service is… exceptional! Would definitely recommend!My whole family buys here!
by Jennavieve on 08/18/2014Most people complain about how hard it is to go car shopping...I couldn't disagree more! I actually enjoy going car shopping. When I walk into the showroom at Genesee Valley, I'm always greeted with a smile and a lot of people even address… me by name. I just leased my third vehicle from them...I got an Escape this time and I LOVE it. My mom also got a Focus there last month. She isn't very good with technology, so the patience Lenny showed while reviewing the vehicle with her was really nice. With treatment like that, I wouldn't go anywhere else. You've got my family's business for life. Keep up the good work :O)Great Service and Sales
by jjthebigham on 08/04/2014In 2013 we purchased our first two new trucks from Genesee Valley Ford. Dealing with the salesman Cork was very easy. He listened to everything we needed and built the truck exactly perfect. These truck purchases were our 29th and 30th to… our fleet. We chose Genesee Valley for the ease of dealing with them and their no nonsense approach. We could not be happier with our purchase experience. We had used their service center prior to our purchase and were always very happy. After our purchase started using their service center even more especially for our heavy duty diesel trucks that require incredible technicians. They work all of our trucks from F350s to F650s. They repair them fast and efficient at a very reasonable rate. They take great pride in their work and stand behind their products and service. They are always very polite and accommodating. I would recommend this dealership for sales or service to anybody interested.
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