Jeff Kies Auto Sales
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Customer Reviews of Jeff Kies Auto Sales
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Highly Recommend!
by Amanda on 11/20/2020After hours of internet research, calling dealerships, and looking at vehicles I stumbled upon Jeff Kies Auto Sales. Many of the places I called within a 200 mile radius were very cold, uninformed and complicated. After speaking to Adam on… the phone, I right away realized that I was dealing with people who were professional, courteous, and kind. For this reason I decided to make the 2 hour trip and cannot express how pleased I am. Their lot is organized beautifully according to year, make and model. Everything is clean and attractive. I got a kick out of their office area that had an antique gas pump and other neat decor. Adam made the entire car buying process seamless. He went above and beyond to answer all of my silly questions, prepare my vehicle and do the do all of the paperwork on the same day! It was a joy chit chatting with both Adam and his dad. This is a lovely family owned business and I would love to do business with them again in the future. Thank you I love my new vehicle so much!!Amazing service
by Bionca69 on 02/21/2018Helped us get into a car within a few days after our car died on us, worked within the budget and helped get us financing! Highly recommendAwesome service
by Frankfigura on 11/18/2017Great customer service and great place to get a first carGreat State of the Art Dealership and Great Deal
by scotty71 on 11/14/2017Had a great buying experience with these guys. Found the truck I wanted and got myself a great deal on it as well. I would buy from them again for sureGreat deal!
by Amajoh83 on 11/10/2017Got us what we wanted for the right price. We will do business with them again.Great Experience in Buying!
by bmurphy on 03/28/2017Had a great experience last week in buying my car. I have bought from multiple dealers prior and this one was the best by far. Was very quick and easy. Got me great financing rates as well. Thank you again Chad for everythingBest Buying Experience I have had
by triver880 on 02/07/2017Great place to buy a car. I was quickly called back when I was acquiring on a couple of their cars. Chad Kies was great and got me a great interest rate and payments were cheaper than I was expecting. Also gave me tips on how to improve my… credit which other dealers wouldn't even tell me what my score was. very helpful and glad I went there. Would be again for sure!!Meticulous inspection required
by Newbold38 on 07/16/2016Detailed inspection by an expert including the car's computer is required to establish quality and find hidden flaws. Expect them to deny responsibility.Great Buying Experience
by Jennaleh on 06/27/2016Searched online for a certain vehicles I had narrowed down to. These guys popped up in my search. Sent email and was emailed back very promptly. Made an appointment and came down and talked to Chad Kies. He made me feel at home and was… great buying a car there. Left happy and very satisfied. Would recommend to anyone even my family and good friends.Horrible experience!
by lyssaloucks on 11/18/2015I have never been so disappointed in a business before. What I thought was a great family ran business couldnt have been more wrong! June 1st I purchased a car from them, and left very happy. Until I got home and turned on the car the… following day to hear a raddling. I called Adam and told him what was going on, he told me it was common for the car (Mazda CX7). It was only happening when the car was starting after not being ran for a couple hours. He even went on to say how he knew it doesnt look good when selling a car to hear the noise but told me I had nothing to worry about. I respected his honesty and went with it. However, I had never actually turned the car on for the initial cold start, so I would have never witnessed it, however I did think it should have been something I was informed of prior to the purchase. Who wants to buy a car that sounds like its falling apart when you turn it on? Anyway, on 9/29/15 I took the car into my mechanic to have the tires rotated. While my mechanic was working on my car he informed me that I had 3 bad wheel bearings! I was so aggravated that I didnt catch this . Before buying this car I read several reviews, one of the most common complaints was that you heard a lot of road noise in this car. When I test drove it I did find it to be rather noisy but everything else that I liked outweighed the noise so I figured if that was its biggest fall, oh well. So for the last four month I drove around with this loud road noise and just played the music a little louder than I normally would! Until, 9/29/15, when I learned that it wasnt just a noisy car it was the wheel bearings! The mechanic said that the left rear wheel bearing was the worst and I should really get it taken care of that day, and the other two could probably go another month, but I shouldnt stretch it. So I fixed it. On 11/16/15 I brought it back to the shop for the other two. My mechanic then told me that the 4th wheel bearing was also starting to make some noise, and I needed to keep in mind that, that was going to need replacing as well in the next couple of months. I am usually one to go with the flow, it is what it is, sort of attitude. But the more I kept thinking about the more upset I was. How did this car pass inspection? What if I didnt take it in to the shop to rotate the tires? I would have most likely kept driving it until I got into an accident. I ended up calling Adam on 11/16/15 (same day the 2 wheel bearings were getting done) and told him about the wheel bearings. He insisted no car leaves his shop that cant pass inspection. We went back and forth about it, I was demanding if that was the case, then somehow this car got slipped thru the cracks, because no one should have passed it. I asked them to at least split the bill with me, because its obvious these wheel bearings were bad when I bought the car. Adam then asked for me to send over my repair orders and wanted to know how many miles had been put on the car since I bought it. The next day, 11/17/15 I emailed the work orders over, Adam called me late in the afternoon and told me because it was 4 months since I bought the car and 5000 miles later there isnt anything they can do. He didnt even acknowledge the fact that it was impossible for me to have ruined these wheel bearings in the 5000 miles I drove it and just kept repeating that the car was fine when I bought it. If I didnt know better I would have thought I was listening to a recording. I also asked him who his mechanic was that inspected the car, because that was going to be my next phone call. He then said, Why would I want to get my mechanic in trouble for something hmm, if the car was safe when I drove it off the lot then who is going to get in trouble? He also said there was no point in giving the name of the mechanic because I wasnt going to be able to prove it. Fortunately, he did end up giving me the information and that is who I will be calling tomorrow. People like the Kies family are the reason dealerships have such a poor reputation! Protect yourself and go elsewhere! Or at least have your mechanic look at the car before you buy it! I learned my lesson! My safety was at risk for the 4 months I drove the car, and on top of that I was left with a $1253.57 bill and another $400.00 bill in the next couple of months for the last wheel bearing! Save yourself the headache and take your business elsewhere!
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