Lia Honda Albany
Customer Reviews of Lia Honda Albany
Review type:
4th Hrv but who’s counting
Service with a smile
by Rob on 01/19/2023The staff was very courteous and the job was done quickly.Rob, thank you so much for your 5-star review of our service team! We're happy you enjoyed an efficient and convenient visit. We hope to emulate this positive experience at your next appointment. We'll see you then!
Lia Honda is the BEST
by M M on 01/16/2023All service advisors are great at Lia Honda. Joe Wiley feels like a friend every time I go for any service for my car. My friends at Lia take care of me and my car. Lia is my go to for anything for my car.That's so nice to hear, MM! Thank you for stopping by to recognize Joe's efforts and kindness with the honor of your 5-star review. We graciously look forward to making your next appointment just as great!
SERVICE YOU CAN COUNT ON
by Steve Michaels on 01/12/2023Joe CALABUCCI leads the way with Quick Dependable Service. Very Professional Knowledgeable & a Pleasure to Deal with. Makes you Feel Secure that your car will always be cared for. SERVICE WITH A SMILE.Hey, Steve! Thanks so much. Your trust in Joe is an honor we don't take for granted. We're delighted to know he made your service visit a pleasant and accommodating one. Please don't hesitate to call if Joe and the Lia Honda service team may ever assist you again. We'll see you then!
Great service!
by Maureen OBrien on 01/11/2023Wes Harrington provided great service. He was courteous, professional and timely.Maureen, thank you for sharing positive feedback on Wes! Providing you with a valuable and convenient service visit is what we're all about, so we're glad Wes did just that. Please don't hesitate to call if Wes and the Lia Honda team may ever assist you again. It would be our pleasure!
Happy New Year to me
by CAL57 on 01/09/2023I've bought multiple cars here. Excellent sales and service. Want a sales rep who really listens to you? Contact Chris Dillard.Thank you for taking the time to recognize Chris's skills with the honor of your 5-star review! We're absolutely delighted to know of your complete happiness with this buying experience and wish to congratulate you on your new vehicle! We look forward to being of service to you when it comes time for routine maintenance and wish you pleasant travels until then!
Flat tire with no time 2 spare
by JBax on 01/06/2023This dealership was very accommodating. My vehicle was towed to Lia Honda for a flat tire which couldn't be repaired & had to be replaced. I didn't have an appointment but Ernest Walton was able to fit me in & located a tire. The service… was done with an hour & I was on my way prior to closing.JBax, thanks for sharing your experience with us! We're so happy Ernest got your tire replaced in a pinch and got you safely back on the road in a timely manner. We hope you will give us a call if any other automotive needs should arise. Thank you for choosing Lia Honda!
Quick and professional
by Chip Gamello on 01/03/2023Wes Harrington was very professional. Had service done on my 2022 Accord at Lia Honda Albany. Was quick and painless. Would recommend Wes and his team at Lia for all of your services.Thanks so much for the kind review, Chip! We're glad Wes delivered a thorough and convenient service appointment for your Accord. Please don't hesitate to call us up if there is ever anything we may do for you. It would be our pleasure!
Lia Honda of Albany - Always Satisfied
by Lisa Pjontek on 12/28/2022updated 01/03/2023I’ve worked with Joe Wiley and a few of his colleagues in the Service Department over the past 4 years and have always been satisfied with the customer service and individual attention.Lisa, thank you for letting us know how satisfied you were with the attentive service Joe provided for you this time. We're truly grateful for your business and to know our entire service team continues to be a reliable and caring resource for your automotive needs. Thank you for choosing Lia Honda!
Service with a smile!
by Judy on 12/21/2022Very efficient. Wait time reasonable even on what appeared to be a busy day. Ernest Walton reviewed the work that was done. Excellent service. I felt like I was a valued customer.That is truly our goal here, Judy. Thank you for letting us know Ernest and the Lia Honda team delivered a convenient and friendly service visit for you. We'd love to do it again some day!
3rd Honda
by Nancy W on 12/19/2022Purchased my 3rd Honda from Lia. Thank you to my sales rep, Wayne Balthazard for the greaat customer service and getting me into a vehicle that I am very happy with. Considering my last Honda was still going strong at 210,000 miles it… might be awhile before I purchase my 4th Honda from Lia!!!!Nancy, thank you for sharing positive feedback with us about your experience with Wayne, and congrats on the new Honda! We hope to help you get this 3rd Honda to at least 210K miles if not more. We're glad Wayne provided you with a supportive and pleasant buying experience and we wish you all the best with your upcoming travels until we see you again!
Excellent service
by LnJ on 12/19/2022Very happy with the service we have received here over the last couple years. Joe Wiley is very responsive.Hi, LnJ! Thanks so much for the 5-star review of Joe. We're so happy Joe has been a service advisor you can depend on for accurate and thorough service and recommendations. We look forward to more opportunities to serve you!
Love you guys. So fast!
by Lisa Feulner on 12/10/2022Very Fast.Thanks for the love, Lisa! We truly appreciate your business and your positive feedback. It is our pleasure to serve you and we hope you won't hesitate to give us a call the next time our service team may be of assistance. Until then, we wish you the safest of travels.
Excellent service, Steve Smith & Lia Honda
by Karen longtime customer on 12/09/2022Attentive, thorough, friendly.Karen, your long-time patronage is an honor we don't take for granted! Thanks for letting us know Steve and our service team continue to be a dependable resource for your automotive needs. Thank you for choosing Lia Honda!
Finally brought my vehicle in for service
by Rose on 12/03/2022Had a great experience getting my car serviced. I had not had it serviced since COVID. Wes Harrington greeted me and took it from there.Thanks so much for the 5-star review, Rose! It is our pleasure to assist you with keeping your vehicle in its best condition, so thank you for your trust in us. We're delighted Wes provided your vehicle with a thorough check-up and we hope you will enjoy driving it even more, now. We'll see you next time!
Great Service!
by Nancy O on 12/02/2022Joe Wiley was so great to deal with. I went in for an oil change and ended up requesting to have my snow tires put on at the last minute, which I wasn't expecting to do. I so appreciate Joe's 'can do' attitude to getting everything done for… me! He is a great example of what customer service is about.We totally agree with you, Nancy! Joe is an asset to our service team at Lia Honda and we're so happy he provided you with all the support and can-do attitude needed to make this a worthwhile visit. Thank you so much for your feedback!
People person
by Louis on 12/02/2022Steve Smith was a very pleasant and nice guy and you can tell he enjoys helping people. Checked up on me and informed me of the progress of the car and had me on my way.Hi, Louis! Thanks so much for your kind words. We truly appreciate your business and we're glad Stephen had your vehicle taken care of in a timely fashion. Let us know when our team may be of service to you again. Until then, best wishes to you on all of your upcoming travels!
Serviced by Lia
by Paula G on 11/29/2022Welcomed promptly upon arrival by service department, which was very busy. - William Buckner, reviewed work to be done, using my service rewards and coupons. Good estimate of my bill and time needed to complete the work. Thank youPaula, thank you for stopping by to share this 5-star review of William! Providing our guests with prompt, attentive service is really important to us, so we're delighted William made this happen for you. We look forward to making your next service visit just as superb. Thank you for choosing Lia Honda!
Excellent Service
by Mike McGowan on 11/28/2022Joe Calabucci was very helpful in troubleshooting the potentially worn belt tightener and avoided costly repairs. The service has always been excellent.Thanks so much, Mike! We truly appreciate your continued business and your positive feedback on Joe and your service visit. We're really glad Joe identified your vehicle's issue and saved you some cash. We hope to make your visit just as valuable. See you then!
Thank you Kyle!
by Lindsay Z on 11/27/2022The service area was busy and Kyle Garcelon found a way to get me in and help me get the best service for the best price. I’m so thankful for the team at Lia!Hi, Lindsay! Thanks for letting us know how great your service visit was with Kyle. We're happy he made your experience so accommodating and valuable. We hope to make your next visit to Lia Honda just as superb!
Excellent Service
by Doris S on 11/25/2022We bought our last two cars from Lia Honda Albany. Everything about the purchase was great. In each case the salesperson was wonderful to work with. All of our service for our Hondas we've had done at Lia Honda Albany. The service… people have all been extremely helpful and friendly. The work was completely on time and we have always been very satisfied. They get 5 stars in all categories. We highly recommend this dealership.Doris, your endorsement and recommendation is an honor! It is absolutely our pleasure to assist you with any and all of your automotive needs and we sincerely thank you for always choosing Lia Honda. Please do not hesitate to give us a call if we may help you at any time. See you at your next visit!
Joe Wiley customer service is awesome & the reason why we return!
by Kim Wendell brown on 11/23/2022Joe Wiley is just such a wonderful person to deal with. His customer service is outstanding, he gets us in to get our scheduled repairs & he’s just an honest guy. Honestly, if he ever left, we would likely follow him to whatever dealership… he went to…I hope that’s not ever the case! Lia, treat him well because he does an outstanding job for your customers!!We're with you on that, Kim! Thanks so much for recognizing Joe in this thoughtful review. We are fortunate to have Joe on the Lia Honda team and we're delighted you have had such reliable service on account of his attention to every detail of what makes a service visit truly valuable. Until we meet again, we wish you the safest of travels!
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
- English
- Spanish
Jean, we're so happy Jay is someone you can trust with your automotive needs whenever you're looking for something new. Congrats on your newest HR-V! We wish you many pleasant travels this year, from everyone here at Lia Honda.
by Lia Honda Albany on 05/28/2025