Lia Hyundai of Albany
Customer Reviews of Lia Hyundai of Albany
Review type:
Purchase of 2023 Hyundai Tucson
Love my Hyundai!
by Penny C on 01/22/2024Wayne Hopwood at Lia Hyundai is a first rate salesman. He was so helpful and responsive. I highly recommend asking for him by name. He will take care of you.Penny, thank you for sharing your experience with us! We're delighted Wayne handled your wishes with the utmost advocacy and grace. Congrats on the new Hyundai! Best wishes for safe and pleasant travels on the road ahead, from everyone at Lia Hyundai!
90k+ maintenance
by Robert Orlando on 01/20/2024Easily make service appointments. Excellent service rep, Mike Carpenter. Comfortable, clean waiting area with amenities. Timeliness of service met expectations. Original estimate was consistent with final charge.Thank you for telling us why you liked this service visit, Robert! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by Mike and our service department. We hope you'll continue to make Lia Hyundai your first choice for service!
Service for 2021 Sonata
by Stuart on 01/18/2024Timothy Frank was excellent at diognosing and so fixing a problem I have been dealing with for the last couple months. He was knowledgeable and helpful and ended up replacing the battery after doing some testing. Having my car serviced at… Lia has always been easy, and this time was the best experience yet. Thank you.Stuart, thank you for your trust in our service team! We're happy Timothy provided you with a thorough and in-depth visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!
Very thorough
by KJ on 01/10/2024Michael Carpenter gets the job done very thorough.KJ, thank you for recognizing Michael's excellence by sharing your 5-star review! We're certain he'll be honored by your positive words, and we hope you won't hesitate to call the next time he and the Lia Hyundai team may serve you.
Excellent and Thorough
by BobJ on 01/06/2024Paid attention to my concerns and performed troubleshooting to resolve the issue. Thanks Timothy Franks!Thanks for letting us know how satisfied you were with Timothy's assistance, Bob! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!
Excellent speedy polite serivce
by Ron Y on 01/05/2024Casandra Rancourt was extremely polite with speedy help,the service tech excellent work my appointment was for 11 car was coming off before 12.Ron, thanks for taking the time to review your service experience! We're happy Casandra handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Lia Hyundai for all your automotive needs!
Amazing salesman
by Kelly on 12/27/2023Wayne was by far the best salesman I have ever dealt with. He is very courteous and polite. He is also very friendly and knowledgeable. He took extra time to show us all features of the vehicle. We had some hiccups during our deal but I do… not believe this was in any way Wayne's fault. In addition Lia did correct the issue and made it right.Kelly, We appreciate you taking the time to leave us this 5-star rating! We are honored to have had the opportunity to work with you, and we are glad that Wayne took great care of you and made your experience with us an all-around success. Congratulations on your new vehicle! We wish you safe travels and we hope that you do not hesitate to let us know if there is ever anything more that Wayne and the team may help you with.
Excellent Service
by Purr on 12/21/2023I had Cassie Storm help me with leasing a car and she was extremely helpful. She was very accommodating and willing to work with me to get what I was looking for within my budget. She made the overall experience of leasing a car painless,… when it’s usually something I dread.That's wonderful! Thanks for the positive feedback on working with Cassie. We're delighted Cassie effortlessly accommodated your interest in leasing something new. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Lia Hyundai!
Excellent service
by Kaleena stewart on 12/14/2023Very friendly, knowledgeable. Great sales man, Claudio! Recommend them as the best hyundai dealership in Albany.Kaleena, We greatly appreciate you for leaving Claudio this phenomenal review and recommendation! we are honored to have had the opportunity to work with you and we are glad that Claudio could provide you with top notch service. We are delighted to know that he was very friendly and knowledgeable. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Hyundai Albany team!
Great service
by Scott W on 12/14/2023Kasandra Rancourt was excellent in assisting me and keeping me informed at all times. Very pleasant person. Always upbeat. Angelo did a great job in fixing issue and explaining everything to me. Always a great experience hereScott, We are grateful for you leaving Kasandra and Angelo this flawless review! We are thrilled to hear that they took excellent care of you and could provide you with thorough and efficient service. We are pleased to know they kept you informed on your vehicle while it was being serviced. Please drive safely and do not hesitate to let us know how we may be of further service to you.
Tire seevice
by Cats on 12/11/2023John King was very helpful as always.Thank you for your kind review, Cats! We truly appreciate your continued business, and we're glad John has always taken such great care of you and your vehicle. Thank you for making Lia Hyundai your #1 choice for service!
Great service
by Riza on 12/02/2023I was scheduled to a wrong Lia dealership but Cassandra helped me to have my service done. I did not go to work and my son did not go to school so we can have this appt. We were also treated so well. I love the new look of the dealership… too.Riza, Thank you so much for leaving Cassandra this positive review! We are glad to hear that she took great care of you and your automotive needs. We are happy to know that she helped you fix your appt since it was at the wrong dealership but still helped you. We hope to see you again when your vehicle needs service.
Recall made good!
by The X Man on 11/18/2023They go out of their way to make service convenient.Thank you for your kind review, X Man! We truly appreciate your business, and we're glad our team has always taken great care to ensure convenient experiences. Thank you for making Lia Hyundai your #1 choice for service!
New rotors and pads
by Steve on 11/11/2023On time repair as promisedWe're so happy to hear that, Steve! Thank you for letting us know how pleased you were with our team's efficient service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!
Very accommodating for me as I live quite a distance away😊
by Jodi White on 11/07/2023Casandra Rancourt was very accommodating to my unique needs. They did the recall washed my vehicle and had it done in perfect time. Thanks so much.😊Jodi, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Casandra handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!
Fast, easy, and great experience
by Happy with the purchase on 11/02/2023I can't say enough great things about this dealership. They gave me a great deal, and it was fast and excellent experience. I worked with Haris Bhatti and Cassie Storm, and they were both terrific. If you want a Hyundai, go here!Thanks so much for your stellar review of Haris and Cassie! Nothing means more to us than your satisfaction, so we're pleased they did everything they could to deliver an exceptional experience for you. Congratulations! Best wishes for amazing travels in your new Hyundai!
Great experience
by Manny on 10/17/2023updated 11/01/2023The overall experience was great from the get go. Casandra walked me through what the process would entail. I was surprised to be in and out quickly. The professionalism and the friendly nature of the staff was great.Manny, thank you for your trust in our service team! We're happy Casandra provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!
Great experience!!!
by Cindy on 10/21/2023Shawn Vital made the experience incredibly easy!!! I love my new Tucson.Congratulations on your new Tucson, Cindy! We're thrilled you enjoyed a pleasant and supportive buying experience with Shawn, and we appreciate your lovely feedback. We wish many happy travels to you in your new ride, from all of us at Lia Hyundai!
Michael was the best !
by Jim on 10/13/2023Very knowledgeable and customer friendly. Great experience, Lia’s definitely my dealer.Jim, thanks for taking a moment to share positive and encouraging feedback with us! Your kind words on Michael are an honor, and we hope to continue being your #1 choice for years to come. See you next time!
Great Service
by Vera Whitman on 10/12/2023Friendly, Knowledgeable, and Professional. Michael Carpenter was fantastic@Vera, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Michael handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!
Excellent Sales Person
by Happy Camper on 09/21/2023Had the honor to work with Cassandra Storm at LIA HYUNDAI in sales. She is top notch. Didn’t try to push anything on me, asked me what I liked showed me what she had and moved everything along Drove home same day!! Very attentive on point… with everything. Knew the answers to my questions and stayed on top of everything to keep process moving along to get me done and home. She was real and down to earth that’s what I liked the most.Thanks for the awesome review! We're delighted Cassandra provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on the new ride! We wish you all the best in your upcoming journeys, from everyone at Lia Hyundai!
Hyundai Tucson
Hyundai Santa Fe
Hyundai Palisade
Heidi, we could not have asked for a more glowing review of Faiz. It's obvious he made sure you were well taken care of. Congrats on your new Tucson! May your satisfaction grow over many happy travels!
by Lia Hyundai of Albany on 08/21/2025