Power Ford
Today 8:00 AM - 8:00 PM
Customer Reviews of Power Ford
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The following reviews are more than two years old. They are not included in the overall rating.
171 reviews
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Quick Lane Commitment to Quality Service
by bigburf on 07/13/2015Brought my recent purchase (Ford F150 FX4) for scheduled service. This was only one week after the quick lane had been moved and although there are bugs to work on with any move, the technicians were very friendly and were doing everything… to make my experience a good one. I also like the new Cafe it made for a nice place to wait for my service to be completed and enjoy a cup of coffee and breakfast.Ben & Power Ford Service are the best!!!!!
by Robert_Mathews on 07/13/2015My service adviser was Ben Gillaspie. Ben kept me in the loop through all aspects of the service visit. Ben even called me from home to let me know when my car would be complete, he was out sick that day. Power Ford is a top notch service… department and I will do all my business with them. Sorry Don Chalmers, you lost good business, your service department and especially your service manager should take note, I've been a customer of Don Chalmers for 20 year, now it's Power Ford!!!!!!A small omission
by Gram8832 on 06/30/2015updated 07/09/2015I came in for a check and oil change on my 2009 Taurus. Was quick and easy. However they did not replace the stems on the tires on the passenger side of car. The drivers side had been replaced.Good service, long line.
by 5ty6 on 06/29/2015updated 07/08/2015The work and staff were great. However, leaving my vehicle at the dealership for a few days before my vehicle was looked at by a tech is a less than stellar experience.great service all around
by twatson4277 on 07/07/2015My sales person Rob was great. There was no pressure and made it easy. Finance manager did a great job of offering me different upgrades and savings.Great service
by Shasta8105 on 07/06/2015Always quick and painless. Always have time after work (5pm ) to get work done.Awesome Serivce
by Chappie6498 on 07/06/2015I arrived for the works (oil change & Rotate tires etc.)at 7:00 AM. There was 4 or 5 other people ahead of me and I was interviewed by a service tech within 5 minutes. Once my Mustang was handed over to the crew, I went and sat in the… lounge area. About an hour later my car was pulled up to be handed back to me. The service tech and the Adviser were both professional and curtieous to me. It was a pleasure to do business with Power Ford.Professional Oil Change
by Edm2391 on 07/03/2015The staff was very friendly even though they were busy, my car got completed in less time that they stated.Great experience!
by peeling on 06/29/2015We purchased a 2014 Focus, we really enjoyed our car buying experience. The staff was very helpful and considerate. We will certainly come here first for our next car.25000 mile checkup
by pbweaver on 06/24/2015I brought my 2013 F150 Limited in for a 25000 mile checkup on 6/22. The service guys were great. Did a good job of going over the necessary checks and gave me a complete report along with a suggested repair. The only concern I had was… that I had made an appointment for 11 a.m. When I got there about 10 til, I was told that they couldn't get me in for about 1 1/2 hours. I told them I had an appointment and was told that that didn't necessarily mean that I would get in at 11. They put me in the queue and said I could go ahead and run any errands and they'd call me when my turn was getting close. Which they did. My question is what are the appointment times for, then? Thanks.Best buying experience ever
by VickiC9238 on 06/22/2015Everyone was extremely friendly and ready to help with anything we might need. James Frey was our salesperson and was so easy to work with. Will definitely recommend the dealership and James in particular to anyone interested in buying.New Proud Owner
by sanc1family on 06/19/2015Our Sales rep. was very knowledgalbe and helpful to our wants and took very good care and understanding for our needs.Power Ford service is fantastic
by Nmdolphan on 06/19/2015Great service. Easy to get in and car ready when promised.Excellent service
by mane25meg on 06/17/2015I wanted to take the time to acknowledge the great service provided by tony, he made me feel welcome and very comfortable through the process. Kudos to him and to you for having such a great employee. Tony is most definitely an asset for… your company. Thank you tony!My Ford
by Kexel on 06/14/2015I bought a Ford Fusion. The staff at Power Ford was excellent, showed me exactly what I asked for and then the process was timely and to the pint around the cost and buying. Very flexible and met my family's needs.Great job well done
by Andreas15346 on 06/13/2015All personal are very friendly and helpful. I would like to thank the service management and the CEO a special thanks for your help with my carStaff was courteous and efficient
by Yellow4591 on 06/12/2015Everything was good, and they checked everything in the truck. No complaints. Also good documentation in the paperwork.Service
by dhoughton on 06/10/2015My one concern is that I had booked my service appointment and even received an email reminder of the appointment, yet when I brought the vehicle in (on time), there was no record of my appointment. My car was not even brought into the bay… until 3pm. While my representative, Crystal, was very nice, it was difficult to get a call from her - I ended up having to continuously follow up over the 3 days my car was in for service.Good customer service but it takes too long for the work to be completed.
by DebLesPower on 06/09/2015Customer service was great. Every time I take my vehicle to the shop, it is an ordeal. The work is always exceptional but it takes so damn long to get my truck back. Even regular maintenance is painful. So for a new battery it takes over… two days to get my truck. I don't know what else to say it has been that way since 2008, that is when I bought my first truck there.Suspension Repairs
by bundy505 on 05/27/2015updated 06/08/2015It was very easy to schedule work on my vehicle and Crystal was a great help. It was a good experience and I would go back in the future. Thanks.power ford
by adamramirez71 on 06/07/2015Omar Nimer was outstanding we showed up late on sunday after they had closed and he said he had no problem staying and walking with us to see what we were interested in. He said he could not do any paperwork of course due to the late hour… but nonetheless he stayed about an hour to answer any questions we had. He said to please come back the following day and he said he would do whatever it took to get us in a vehicle we liked. He has continued to patiently answer any questions we have had since our purchase and made us feel like he will always be on hand for any other issues.
Ford F-150
Ford Mustang Mach-E
Ford Bronco Sport
Ford Escape
About our dealership
Adam, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Power Ford as your first choice for service!
by bobturner_ford on 06/09/2015