Larry H. Miller Southwest Hyundai Albuquerque
Customer Reviews of Larry H. Miller Southwest Hyundai Albuquerque
Review type:
Purchase of 2025 Hyundai Santa Fe
Good job
by Longtime Hyundai driver on 05/20/2020I really appreciated their services. I made an appt for another maintenance in a couple of weeks. Who I am most appreciated was one of the customer service's patience with me. I am deaf and because of requirement to wear masks during… COVID crisis, he was willing to write notes and tried to talk without his mask as long as we were 6 feet apart.Check engine light on
by SHAWN on 05/20/2020Great service and extremely helpful. Had no issues and that is what makes people want to continue to return.Thanks for your wonderful review. We hope to work with you again soon! - Val Borissevitch, General Manager
My experience
by Dean on 05/16/2020Not favorable, car was not returned properly sanitized, nor was it washed per their promise.Hello, it is unfortunate to see that you are not satisfied with our dealership. I would appreciate the opportunity to learn the details of your experience. Please contact me at your convenience so that I can be of further assistance. - Val Borissevitch, General Manager, (505) 559-9644
Air conditioning service
by Air conditioning service on 05/13/2020Jared was my service advisor and he took good care of me. I always get awesome service every time I visit the dealership!!! PamThank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Val Borissevitch, General Manager
Efficiency, Safety and Professionalism
by Glenda M on 05/13/2020Very satisfied with our first service at Hyundai for our new car. We received reminders so we didn’t forget, there were very good health and safety precautions, due to Covid19, the service was fast, and we received a detailed report of the… work and checks. The staff is courteous, efficient and helpful.Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Val Borissevitch, General Manager
Incredibly helpful
by MelissaHendricks on 05/13/2020We are a Hyundai family, and when it comes to service, Southwest Hyundai is the best! They are affordable, and not unreasonable, clear and concise about what needs to be done and sincerely honest and I totally appreciate that! Jarrod's my… "go-to" and he is very personable and respectful!Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Val Borissevitch, General Manager
Hyundai Elantra
by Cassandra on 05/13/2020Great customer service. Smooth easy transaction. Didn’t try to sell me anything I didn’t want.It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Val Borissevitch, General Manager
Maintenance
by James on 05/09/2020Service was quick and car is running smoothly. Getting great gas mileage!Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Val Borissevitch, General Manager
Excellent Service
by Peter Briggs on 05/06/2020Your staff was very helpful in scheduling me in and arranging to take me into work while my car was being serviced. It was a treat to pick up my nice clean, serviced vehicle. Thank you!Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Val Borissevitch, General Manager
Feedback
by Marky on 05/01/2020The service was great and reliableThanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Val Borissevitch, General Manager
Oil change and rotation
by Chris on 04/26/2020Service was completed in a timely manner and professionally.Thanks for your wonderful review. We hope to work with you again soon! - Val Borissevitch, General Manager
Tire replacement
by Pat Caristo on 04/17/2020Great customer services. The "tire" indicator came on in my care at 9am, I took my car to the service department at 9:15am. They determined there was a nail in the tire and replaced it and my car was delivered to my office at 1pm. My only… negative was the cost of the new tire - it was more than the last time.Thank you for that review! It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know! - Val Borissevitch, General Manager
Exceptional service for our vehicles 20 plus years
by P Clement on 04/16/2020Cannot say enough positive about the 20 plus years of exceptional maintenance and repair service from your service department. Professional, attention to detail, great communication and timeliness of appointments, accurate service and… repairs, and pleasant, knowledgable techs... especially Shawn Osborn!Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Val Borissevitch, General Manager
Teamwork
by Erika Sanchez on 04/13/2020I was interested in getting a new car and had a trade-in to use as the down payment. Samuel W. was straight forward with my options and provided clear information by being the liaison between the other departments. Samuel was very helpful… in answering my questions about the inventory. He even drove the car to my house so I can test it since we can't go out. He was very professional during the transaction and drove back with the paperwork for me to sign. I will be recommending him and his store to family and friends that are shopping for a vehicle. Southwest Hyundai are a real team that work together for their clients.Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Val Borissevitch, General Manager
Great Service Even in Tough Times
by Phil and Manuela Thompson on 03/31/2020Although we couldn't wait for the vehicle like normal, in their nice customer lounge, due to the country dealing with Covid-19, service was great and we were happy to get a free car wash, since car washes are shut down all over town.Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Val Borissevitch, General Manager
Service
by Jah on 03/29/2020Needed an oil change. So Larry Miller sent 2 folks from service to get my Kona. Got it done and delivered it back. Able to pay over the phone. Great way to do it during these times.Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Val Borissevitch, General Manager
Great service as always
by Tasha on 03/24/2020Perfect service as always. I only bring my car here for service cause you all always rock it out and keep my car running greatIt's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Val Borissevitch, General Manager
Recent purchase
by CD on 03/23/2020We recently purchased a 2020 Hyundai, although the salesperson was friendly, know about the car we wanted to buy, the process to purchase the car took way too long; the dealership should have more then one finance person dealing with the… loans. We came in the morning to look at a car and we didn't leave until late afternoon.Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Val Borissevitch, General Manager
Good service
by Good service on 03/22/2020Very prompt service and friendly technicians. The work was done quickly.Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Val Borissevitch, General Manager
2019 Hyundai Volester Turbo
by Brand new vehicle on 03/18/2020I love the car so much. It runs very smoothly and is really good on gas. Everybody at the dealership is very friendly and knowledgeable of the vehicle. I would recommend Larry H Miller Southwest Hyundai to anyone buying a used or a brand… new vehicle.Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Val Borissevitch, General Manager
Routine service
by Service transmission on 03/13/2020I brought my Tucson in for routine service and some additional service that was needed. It took longerr than expected, but I was advised of that during waiting.Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Val Borissevitch, General Manager
Nissan Rogue
Hyundai Santa Fe
Chrysler 300
Ford Bronco Sport
- Complimentary Coffee
- Shuttle Service
- Cable Television
- Television
- Express Service
Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Val Borissevitch, General Manager
by Val Borissevitch on 05/21/2020