Larry H. Miller Southwest Hyundai Albuquerque
Customer Reviews of Larry H. Miller Southwest Hyundai Albuquerque
Review type:
Purchase of 2025 Hyundai Santa Fe
Maintenance
by Shawn on 10/13/2020Shawn was very professionalFlawless service
by Kathryn on 10/12/2020My experiences here are always great. The team is punctual and fair and calls before they do any work. probably pay a bit more for parts and labor, but well worth itThank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future!
oil change
by elaine carroll on 10/08/2020everything was wonderful as usual. I have always been treated with such respect. Was glad that mask and social distant was maintained.Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you.
Service
by Lynne Yeager on 10/06/2020As I have always stated this service department is outstanding BECAUSE of the personnel. I have stated many times that Shawn Osborne is the finest service engineer in the business. He is gracious, kind, professional and extremely… knowledgeable. Be thankful you have an individual like Shawn in your midst. Additionally, Wesley is outstanding, kind, and very knowledgeable. And then there are the folks that work on the cars like Chaz....he has been taking care of my vehicle for years. I trust him ....his expertise. He has been a blessing. My advice to you .....take care of these folks ....they make your business. Lets just not mix words.....they ARE your business. Treat them well.It's great to hear from you! We appreciate your excellent review and hope to work with you again soon.
Service department
by Hawaii Girl on 09/30/2020First time using the service depart. Wonderful service and very flexible with scheduling.Thanks for the great positive review! Come back again soon if there's anything we can assist you with.
Vehicle Service
by Alicia on 09/29/2020Took car in for its first service. Very pleased with staffs professionalism. Wait was not long.Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road.
Great Service
by Great Service on 09/19/2020Had required maintenance done on my Tucson. It didn't take as long as I expected it would, which was nice. They did a great job as usual. Shawn Osborn is always great about keeping me aware of what needs to be done and when.Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road.
Fast and on time
by Ken Murdoch on 09/18/2020My car was in and finished on time. ( actually faster then on time) Great serviceThank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future!
Excellent service in repairing my recalls
by Excellent service on 09/13/2020The service was excellent. Wesley was patient with me and spent the time to explain what you had done and answered all my questions. He also brought to my attention certain minor repairs which need to be handled. Thank you.Thanks for your wonderful review. We hope to work with you again soon!
Great service
by Barb on 09/12/2020I appreciate your ability to handle my repair so quickly and professionally.Thank you for taking the time to review us! We hope you will continue to come to see us in the future!
Outstanding service 20+ years
by PHPBClement on 09/11/2020Highest rating goes to Shawn Osborn, experienced and knowledgeable service advisor, who always goes the extra mile to provide exceptional service and communication about needed service and repairs. This dealership's service department's… service satisfaction is responsible for our continued patronage.Thanks for the great positive review! Come back again soon if there's anything we can assist you with.
Service on car
by GgGordon on 09/06/2020I had a great experience with everyone during the service of my car. All were polite and great with cleanliness. I appreciate how well it went. Thank you.Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon!
Good Experience.
by Ken on 09/05/2020Dealer was booked up for 2 weeks, but Christine managed to squeeze me in earlier. Wesley was my service manager and he was efficient and professional. Service was performed efficiently and expeditiously. Followed pandemic guidelines.Thanks for the great positive review! Come back again soon if there's anything we can assist you with.
Oil change & car maintenance
by Sue Orchant on 09/03/2020My recent visit to your service department was easy, quick, & professional.Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future.
Service was great
by Service on 09/03/2020Took only 45 minutes to replace and repair a reoccurring problem. Great job.Thank you for taking the time to review us! We hope you will continue to come to see us in the future!
I ❤ Jay
by Heather on 09/01/2020I went for an oil change and was approached by Jay who turned out to be the most wonderful human being EVER. He struck up a conversation with me and i told him how the other Hyundai dealership never gave me my birddog. Jay was on it in a… heartbeat and made it right for me immediately. I was shocked and amazed. What an asset he is to Southwest Hyundai.Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle!
Service
by Service on 08/30/2020Jarod went above and beyond to tell me what was required and recommended at this point. He explained everything out and gave me several options to choose from. After deciding he was straight forward with the pricing and time requirement.… The service and care of both the vehicle and myself was excellent.Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you.- Michael Hart, Sales Manager
Great service
by Ed on 08/28/2020Had my 15k maintenance done here. Service was great, people were friendly and got my car done in good time.Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Michael Hart, Sales Manager
Maintenance oil change
by SW Hyundai on 08/28/2020Quick, and efficient.Thanks for your wonderful review. We hope to work with you again soon!
Unhappy customer
by Listen to customer on 08/28/2020Well first of all when l first called l explained what my vehicle was doing and they said they put on a machine to determine whats wrong and said it would cost a 100 and something and if they worked on it they would charge me less then that… which wasn't on my bill also l said l needed an oil change which they didn't do so they did it when l went to pick up my vehicle and also had a light on dash for passenger air bag which they didn't take care Bottom line thumbs down👎Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear about your experience at our dealership. I’d appreciate the opportunity to better understand the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Michael Hart, Sales Manager, 505.510.1583
Good and speedy service
by Pat Caristo on 08/18/2020I appreciated the fast and good service to replace a bad tire problem on 8/17/20. The referral to a good tow service was also appreciated.Thank you for your positive review! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon!
Nissan Rogue
Hyundai Santa Fe
Chrysler 300
Subaru Crosstrek
- Complimentary Coffee
- Shuttle Service
- Cable Television
- Television
- Express Service
Thank you for taking the time to review us! We hope you will continue to come to see us in the future!
by Christian Huaman on 10/27/2020