Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque
Customer Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque
Review type:
Bought a used 2500
by Jaden on 11/16/2019Sales person Kevin was great and made the buying and trading my vehicle painless. I really don’t like how they don’t give you a full tank of gas/def or floor mats when it’s a used vehicle. Especially when this used vehicle cost more then… some of their new vehicles. I also woke up to find oil marks on my driveway, I really hope it’s just residual from changing the oil. Because of these minor disappointments the dealership just lost my business of purchasing another vehicle for my wife this month. I hope things get better from this point forward because I love the truck.2020 Gladiator Rubicon
by John Barnes on 10/02/2019Everything went really well. Emilio Mena was great to work with. He knew the vehicle from end to end. I would refer anyone looking for a new Jeep to him.Hello John! Thank you for your support. Be sure to stop by if you need anything else. - Brian Sweeney, General Manager
Service
by Reese on 07/31/2019Called service department front left wheel was making noise and to have oil changed and front and rear differential done . Come to find out it was a Rock between Dust plate . was only charged half labpr on that. Total time was 2 hoursThanks for coming in! Have a great day! - Brian Sweeney, General Manager
Trade In
by Kassie01 on 04/01/2019Charlie and the sales crew completely took care of me as I transitioned from my wrangler to a new Renegade. Everyone was prof and courteous even as they were very busy. I had a great experience.Hello, thank you for taking the time to review our dealership. Your recommendation is very much appreciated. Enjoy your new Renegade! - Brian Sweeney, General Manage
Purchased truck
by truck on 03/28/2019This was one of the easiest buying experiences we ever had. Lorenzo(salesman) and Dominic(sales manager) made it a good experience. Very laid back approach. Told them what we needed to get the deal done, and they got it done. Felt it was a… good deal.Thank you for stopping by! We are happy to hear that you were able to find an awesome deal. Enjoy your new truck! - Brian Sweeney, General Manage
Great service
by Vrngrreed on 01/28/2019Always take my Jeep Wrangler in for service. Brandon always takes care of me and ensures my vehicle receives all required services. Excellent customer service and Brandon goes the extra mile to ensure a pleasant experience.We are thrilled to read that Brandon has been able to provide great customer service! It is always a pleasure to see you on your service visits. Please let us know if you need anything down the road. Have a great day! - Brian Sweeney, General Manager
Recent oil change. Very Dissaappointing
by Latartag on 10/21/2018I scheduled am appointment on line for an oil change and specifically requested the tire pressure be checked although that should be standard. I was there over 90 minutes, my car was Not run thru the car wash and air was put in Only two… tires!!! Subsequently I had to return to LHM to have them check the pressure in all Four tires. Signed. Unhappy customerI am saddened to hear that you felt your oil change experience was not as good as it could have been. We value your experience with us and strive to provide you the very best care for your vehicles. Please take this opportunity to contact me and we can speak about your visit with us and work to better it. I will look forward to your call. - Fernando Ruiz, Service Manager, (505) 366-2950
Excellent customer service!
by ejaymejr on 09/01/2018Scheduled Service for oil change online and also had a recall on my truck they took care of in two hours. Highly recommend!Thank you for this kind recommendation! I am thrilled to hear that our team took such great care of you and your truck. If you need anything in the future, be sure to let us know. - Brian Sweeney, General Manager
Bought a 2019 Ram Rebel
by Vault101 on 08/24/2018Ive purchased 2 vehicles from this dealership and both times were no hassle, convenient, in and out purchases. The managers and sales folk are all stand up peopleThank you so much for leaving us such a fantastic review! It is thrilling to hear that our team here was such a great help to you for your last two vehicle purchases. Congrats on your new 2019 RAM Rebel! Be sure to let us know if we can be of any more hep to you moving forward. - Brian Sweeney, General Manager
Tim & Sal = LHM All-Stars!
by Jesse_F on 07/07/2018Tim was professional, attentive, and lightening fast in taking care of all my service needs. He enlisted Sal the rock star service technician who expertly resolved my automotive problem and walked me step-by-step through the solution. Their… outstanding service and care are truly next level. -Jesse F.Jesse, I am so glad to hear that Tim was so fast in taking care of your service needs and Sal could help keep you informed at every step! We appreciate you coming in to see us and for leaving this awesome review. If there is anything more we can do for you in the future, do not hesitate to let us know. - Dave Montemorano, General Manager
Worst Service Shop
by Ash_Wrath on 06/08/2018Worst service shop I've ever been to, I went in brought a new transmission, Tim never called and went on vacation so my car sat there. A month later my car started shutting off while driving so I took it back. Tim said what the… possibilities could be, but I just got my car out the service and took it to someone else. My engine light came on code read transmission so the guy at the shop i took it to suggested to take it back to the dealership since my transmission is covered under warranty. I specifically asked that Tim and Sal didn't work on my car but of course the next day I get a call from Tim saying he's working on my car. The following afternoon I went into the dealership, dont remember the lady's name but shes the 1st desk next to Tim's area, but when i asked her why Tim was working on my car she just laughed and said that's the only person they had available. Tim called saying he saw that my car shuts off but the engine light would only stay on 3 seconds so he couldnt get any code from it. The code stayed on for a day in a half from when I took it to them, so how could he not read it. My car sat there for two months because Tim of course, took another vacation just to tell me he didn't know what was wrong with it. A big run around, waste of time! Wouldn't recommend them to anyone!Great service, Fast and quality Repair!!
by ASyfert on 05/05/2018Great Service, repair was done Fast, we are quite happy with our experience at Larry H Miller Chyster, Jeep and Dodge Ram.Excellence in service department
by Sporster23 on 03/10/2018Oil change and routine inspection. Flawless. Fast. Courteous. Dillon my service adviser was just totally attentive to my needs as a service customerTim Montoya- Thank you
by Miriam1234 on 01/18/2018Tim Montoya was beyond helpful and understanding and understanding. My experience was amazing I have never experienced this service that I did yesterday. To make me feel very welcome and try to figure in all my issues with my car.Thank you for sharing your excellent experience with us, Miriam! I'm thrilled that Tim was able to provide the education and help you needed to give you the amazing experience you deserve. He's an invaluable member of our team who'll be thrilled that he was able to take such amazing care of you. We look forward to your next visit. - Dave Montemorano, General Manager
Oil service and warranty work
by Rcottrill on 11/18/2017Howard did a good job and with the appointment got the truck out in the time requested. They did service for the mileage. Good jobService Department has my good review
by Twinflame on 09/24/2017Being one who works on my own vehicles, I was happy with pricing, and their efficiency.Thanks for your positive feedback! We're pleased to hear you enjoyed working with us. Should you need anything else, please do not hesitate to let us know! Dave Montemorano, General Manager
Attention to details and very respectful
by cross292 on 05/17/2017updated 05/31/2017My sales representative Elvis K. Momlanyuy took me on a test drive and I got the car I wanted. There was no long wait and Elvis was very professional as were the rest of the employees there. If I have to get another car I will definitely… return the Larry H Miller dealership in Albuquerque, NM and request Elvis. I should have done this survey the day I purchased the car, however I was so busy that I kept forgetting. I am a veteran with PTSD, forgetfulness is one of my symptom. Beyond your 5 stars I accredit 10 stars to Elvis. Cindy Ross-very satisfied customerCongratulations on your new car, Cindy! I'm happy to hear Elvis did a great job of making your test go quickly and your experience great. I'll be sure to pass on your kind words and we look forward to working with you again in the future! - Dave Montemorano, General Manager
Oil change
by Lynnettewalker on 05/09/2017Howard was very professional. He is an asset to your company. His customer service was superior.Hi, Lynnette! Thanks for the positive feedback on, Howard. Should you need anything else in the future, please do not hesitate to let us know! Thanks, Dave Montemorano, General Manager
Air bag recall
by Fdelidude26 on 04/16/2017Dealership called as soon as replacement parts were available. I made appointment the very next day & took Dodge in. Was met promptly and processed right away. Service writer inside was careful to insure I was completely informed and… comfortable. Install went flawlessly and I was back on the road in no time!!Thank you for taking the time to leave us a review! We're pleased to hear you enjoyed your service experience with us and that our team got you back on the road in no time! Should you need anything else, please do not hesitate to let us know - we are always happy to help! Best, Dave Montemorano, General Manager
Dodge Ram 2500
by DougDixon on 03/27/2017Smooth and easy sale. Very responsive.Thank you for taking a moment to tell us about your visit. And congratulations on your new vehicle! Were thrilled that your car-buying experience was with us, and were even happier that you enjoyed your visit. Come back to see us soon!-Anthony Montemorano, General Sales Manager
Great purchase experience
by karenjrev on 03/08/2017Stopped in just to look at a color on a vehicle that I already located in another town - Laurence simply helped us with no pressure and before we left he was able to obtain that vehicle for us at a better price than we found elsewhere.Hello Karen, thank you for leaving us a review! I'm happy to hear that you have a great purchase experience with us, specifically Lawrence. I'm thrilled he was able to give you a better price on a vehicle with no pressure. Welcome to the LHM Chrysler Jeep Dodge Ram family! -Dave Montemorano, General Manager
Ram 1500
Jeep Gladiator
Jeep Wrangler
Jeep Cherokee
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Jaden, thank you for the feedback. It is disappointing to see that you are not completely satisfied with your car buying experience. I would be more than happy to speak with you directly in order to make sure that everything was handled properly. Please give me a call at your convenience. - Thomas Jefferies, General Sales Manager, (505) 366-2912
by Brian Sweeney on 11/19/2019