Power Ford
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Customer Reviews of Power Ford
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Details & Fine Print
by Former loyal Ford customer on 03/26/2025Before stepping into dealership, read fine print. Dealer adds $ 6,000. $8000. $12000. More to each sale $400 extra profit documents $2000 extra dealer margin $600 tire inflation $500 window film $200 anywhere $400 faux exterior… protection $650 extra dealer security pkg Lots of extras After you agreed on vehicle and price. Very sleezy
The following reviews are more than two years old. They are not included in the overall rating.
78 sales reviews
Finance and sales were great
by C Rivera on 01/12/2022Overall great experience. We will be backEasy process
by Ricky Gutierrez on 06/04/2021The process was super easy. The salesperson was great and the finance person made things fast and easy.Stay far away
by Marjorie Arends on 05/28/2021Likes: Cupcake Dislikes: Being lied to about the need for additional products ie: oil change package, gap package and additional maintenance package. Taking in my pre-approval from my bank and finding out after the fact they ran two of… their own credit reports. Totally unacceptable. Needed to go twice to turn in my title because the receptionist didn't listen to why I was there.POWER Ford, great experience, super nice salesman
by Lisa Silva on 03/08/2021The Power Ford team was great, they made us comfortable and our salesman and finance representative were super awesome. They were super busy but took care of us. Great selection of vehicles to choose from.Easy
by Glenda on 02/10/2021Excellent customer service & no sales pressure. The process was stress free. I recommend Power Ford.Bait and swith
by Bait and swith on 01/07/2020I called in to verify that a car was still available. I was told that they were getting ready to wholesale the car and talk to a manager to verify that they would still be able to sell it to me. I arrived at the dealership and had a… salesperson show me the car. I was informed that it was going to be wholesale but it did that it wasn't because of Any safety issues. When I ask to speak to a manager to ask a couple of questions about the car I was told that they couldn't sell it to me. When I asked why they had told me they could sell it on the phone and then again when I got down there and now all the sudden I couldn't buy it he couldn't answer me. If you look at other review sites on Power Ford you'll find this isn't the only time they have practice bait-and-switch teasing you with one vehicle only to find out that it's not available anymore.Service
by Rickb2009 on 02/11/2019Was overcharged and still waiting on refund. Ben said he would call me back but it's been 2 days and still haven't gotten a call back. I opened the sun roof cover and noticed some snags on the head liner will be calling on Monday to show… the service peopleIPower Ford Review
by RickGut on 01/26/2019While the price of the vehicle was different than what we saw on the finance website, they did work with us to get the price down. In the end the whole experience worked out well for us and we were very satisfied.Truck buying
by nmoutlaw912 on 01/05/2018The overall experience was smooth and relaxing. I was not bumbarded by sales personnel, but instead was greeted with professionalism and my concerns and needs were met without hassle. Thru the finacial process I was at no time pressured… into anything I did not want or want to hear. Overall I got exactly what I wanted for exactly what I wanted to pay.Your positive review means a lot to us and weâre happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Safe travels!
Likeable good salesperson.
by RSBERRIN on 03/10/2017Carl is a good salesperson. I believed that I was purchasing a new vehicle that was a demo with 4000 miles. But I didn't learn until I was signing the documents that it was preowned by a corporation and as such I was not eligible for the EV… tax credit. This eliminated the "good deal" aspect of the purchase since I knew the tax credit would be over $4000. The corporation probably purchased and then sold the vehicle strictly for the tax credit. I also found out at that time that the vehicle had almost 5000 miles instead of 4000 miles. By that time I felt pressured to complete the purchase.Purchase of 2016 F250
by jnr1000 on 11/13/2016updated 11/30/2016Only if they deal with Stephanie. The rating above is ONLY for Stephanie. The remainder of the personnel I dealt with didn't seem to really care about getting the vehicle delivered or customer satisfaction Stephanie was the only saving… grace in this deal. The comment below do NOT apply to her2016 F250
by jeffboydnm on 09/22/2016updated 09/30/2016Danny, my salesman, Greg in Financing, and Tony in aftermarket were fantastic. Great job guys.Overall Rating Five Stars
by FedUpVet on 09/09/2016updated 09/20/2016Everything about the experience was top shelf from viewing inventory on the internet to delivery of the vehicle. Highly recommend Power Ford!We're happy to hear that you had such a pleasant experience here at Power Ford! Thank you so much for being one of our valued guests and we hope to see you again soon! Safe travels!
Fantastic Experience!
by wshamburger on 08/03/2016updated 08/16/2016fantastic salesman, finance was great and this was the most smooth car purchase we have ever had. It was complicated too because we purchased 2 vehicles. Thanks to the Power Ford team for making what is often an awful experience wonderful!A great truck purchase
by Merrymex44 on 08/03/2016updated 08/16/2016Probably the best experience I have had at a dealership. Everyone was exceptional. The service and attention to detail was great.Excellent service, very clean facility and restroom. Welcoming environment
by Martin1711 on 07/04/2016updated 08/04/20162017 Ford Escape. Robert was extremely helpful and patient. It was so hot outside, but he made sure we always had water and were able to stay inside or start any vehicle we wanted to look at and have the air conditioner on. All staff we… worked with were very helpful. The gentlemen who helped sign our paperwork was fast and efficient so we were able to drive home in our beautiful new car asap! Thank you all!Over all excellent service
by Davided35 on 07/11/2016updated 08/03/2016My wife and I are very pleased with the SERVICE WE RECEIVED and the way we were TREATED. We are very pleased with our new F-150 4×4. Thank you all for your great service.Experience with Greg
by minimattpham on 07/30/2016I had the pleasure of working with Greg Wagner. Very professional and upfront and honest with answering all questions and went out of his way to do more than necessary. Will recommend Greg to anyone and everyone. Will be buying from this… place again once I need another car in the familyIt is great to read such wonderful comments about your recent experience with us! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
New F450 Platinum Edition
by LAD123429 on 07/11/2016This is the 5th Ford truck that I have purchased new and the 2nd F450. Power Ford did an excellent job of working with me on the trade in, prepping the vehicle for use and supporting aftermarket additions that I wanted. They treated me and… my wife with respect and the support that was needed in making such an important decision. I am very pleased with the vehicle and the support that I have received from Power Ford.great sales dept but poor follow up
by kenneth94 on 06/25/2016I was very satisfied with the salesman who I dealt with but after I agreed to purchase the new vehicle, The experience went down hill with another person trying to sell things that I thought were not needed and should either be included in… the price of the vehicle or in the price of the dealer prep. I was surprised that after I agreed to purchase and initialed a payment price, and also did a test drive I was asked for the key. After waiting for a few minutes, I stepped outside and found the other person had removed equipment from the car. I feel that if this piece of equipment was installed in the car when I agreed to purchase the car it should be included in the price of the vehicle or included in the price of dealer prep. And I feel it should be put back into the car I bought.
Ford F-150
Ford Mustang Mach-E
Ford Bronco Sport
Ford Escape
About our dealership
Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by bobturner_ford on 02/05/2019