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Customer Reviews of AutoNation USA Albuquerque

Review type:

22 reviews
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  • 2022 Bronco purchase

    5 out of 5 starsby The candy on 05/01/2025

    Autonation Albuquerque provided the best experience possible. They are an amazing group of people. Laura Mack was superb!
    • Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

      by Theo Sanders on 05/03/2025

  • No muss, no fuss

    5 out of 5 starsby Susan Deichsel on 04/10/2025

    This is a no-haggle, nation-wide dealership that made it very easy to get in and out with precisely the car we were looking for in a few hours. Everyone was great. They had all of the information we needed right at hand. Good experience.
    • Hi Susan, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Destiny Jarvis on 04/14/2025

  • Hassle Free Car Buying!!!

    5 out of 5 starsby Roy V on 02/07/2024

    Jeremy G. was very helpful to make my car buying a great hassle free experience, it was nice working with him and all the crew at AutoNation.
    • Hello Roy, it means so much to us that you chose our dealership! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Beckett Adams on 02/09/2024

  • Car appraisal Manager

    5 out of 5 starsby Pcaldarella on 01/06/2024

    Very pleased with the service and how quickly got everything done.
    • Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Heath Knoll on 01/07/2024

  • Camaro Girl

    5 out of 5 starsby Fast Car on 12/23/2023
    updated 01/02/2024

    My experience was absolutely amazing! Eric was always on top of everything making my experience the best! Very efficient and welcoming! Thank you!
    • Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Harrick Newman on 01/03/2024

  • Thanks for selling my truck

    5 out of 5 starsby Coolis it on 12/14/2023

    Thanks alot great service very professional....
    • Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Seth Simpson on 12/15/2023

  • Car purchase

    5 out of 5 starsby Bernice on 12/12/2023

    Travis was fun to work with. He gave us no pressure when working with him. The process to purchase was smooth.
    • Hello Bernice, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Albuquerque. If you ever need help, just give us a call. Happy motoring!

      by Nyla Silvester on 12/14/2023

  • Friendly and professional staff

    5 out of 5 starsby acdelco19 on 12/06/2023

    Friendly and professional staff. Changed my mind on vehicle last minute. John quickly responded and made my son and I have a great experience.
    • Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Andrew Newton on 12/07/2023

  • Top notch dealership

    5 out of 5 starsby Mr.Gill on 12/03/2023

    This dealership had the most AWD vehicles that I was looking for in a single day. Jeremy Golino helped me through the selection process and was extremely patient and helpful with test drives on multiple vehicles. No hassle, no BS and I ended up with a quality vehicle at a reasonable price. Jeremy made sure all my questions were addressed, and that I had everything I needed before I left the lot. This is one of the better dealerships in the state and would recommend it to anyone looking for a good deal!
    • Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Neil Snied on 12/05/2023

  • Car purchase

    5 out of 5 starsby Serena55 on 12/02/2023

    Went in to buy a used 2010 Lexus RX 450 Hybrid and had one of the best experience. My salesman Fern was fantastic and showed outstanding salesmanship. Closed the deal and drove off the lot all within a few hours.
    • Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Neil Snied on 12/05/2023

  • Excellent experience selling my automobile!

    5 out of 5 starsby TheodorM on 11/19/2023

    Beat the offer from CarMax by a significant amount!
    • Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

      by Seth Simpson on 11/21/2023

  • Appraisal on my used car

    5 out of 5 starsby Rita Pobar on 11/17/2023

    I was selling my used car and was asking for an appraisal. Very fast, courteous service. Very happy with my experience there
    • Rita, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Megan Reid on 11/19/2023

  • Appraisal on my car

    5 out of 5 starsby RitaPobar on 11/17/2023

    Everyone was very courteous and efficient doing their jobs, especially Gino
    • Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Megan Reid on 11/19/2023

  • Awesome work

    5 out of 5 starsby Kiaowner23 on 11/04/2023

    I came to the dealership with a pre-approval from the bank and Hawaiian Henry and Alan Quezada went above and beyond to find me the perfect car. In the end, I am driving off the lot in an awesome Kia Soul. I love it!! Thank you guys for all the hard work to get things done.
    • Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Megan Reid on 11/07/2023

  • Truck Sale

    5 out of 5 starsby Bloosh90 on 10/29/2023

    Had a great experience selling my used truck. Gino took really good care of me. Was very professional and personable and made me feel like I was respected and valued as a customer. Went in the late morning to sell my truck and had a deal very soon after, with the whole process wrapped up and check in-hand by supper time. If I were selling another vehicle I'd go here again!
    • Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Megan Reid on 10/31/2023

  • Purchase of of a Tahoe with Travis and friends.

    5 out of 5 starsby Car buyers on 10/13/2023

    Fast friendly and efficient. Travis was a great help and very efficient. No wasted time when trying to get financing other than paperwork.
    • Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

      by Seth Simpson on 10/14/2023

  • Selling

    5 out of 5 starsby SweetWhiskey on 08/04/2023

    Very friendly quick service and great experience
    • Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

      by Andy James on 08/06/2023

  • Sales

    5 out of 5 starsby Derrick on 06/13/2023

    Quick and easy process
    • Hi Derrick, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Stephanie Mavis on 06/15/2023

  • Great service

    5 out of 5 starsby Thartusmc on 06/10/2023

    Logan salesman was very helpful and nice to work with thank you again Logan and Jacob as well you guys are great to work with.
    • Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

      by Neil Snied on 06/14/2023

  • Had a check in less than 24 hours.

    5 out of 5 starsby Pat Salas on 06/01/2023

    AutoNation-Albuquerque beat Carmax, Carvana, Cargurus, & Truecar by several thousand dollars. Professional, seamless, and No nonsense. Highly recommend!!! Talk to Jason & Nancy- they’ll get you squared away.
    • Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

      by Neil Snied on 06/03/2023

  • Sold my car at Auto Nation

    4 out of 5 starsby AniABQ11 on 05/13/2023

    Jacob at Auto Nation in Albuquerque was great to work with when we sold our Honda. We received an estimate that was a bit more than CarMax offered us so we decided to accept the offer at Auto Nation. Things went downhill when one of the female employees sat down with us to sign paperwork. She put blank forms in front of us and asked us to sign. I learned early in life you never sign legally binding documents and trust the other party to fill in the blanks correctly. When I questioned this method she instantly got extremely rude and snarky. She went and got the manager and he was much nicer and ended up getting Jacob to help us again and take care of all the documents and signing. So overall, we do recommend Auto Nation but only recommend working with Jacob because he's very helpful, knowledgeable and polite.
    • Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

      by Abbott Carter on 05/19/2023


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