Paul Miller BMW
Customer Reviews of Paul Miller BMW
Review type:
Awesome experience!
by Karen S on 01/17/2023Just an awesome service experience! Everything is explained thoroughly, and the advisers are very patient and ready to help. The technicians treat my car like it’s theirs! They are always very neat and careful. Jay is the best and goes… above and beyond when working on my car. I would never go anywhere else!Great service experience.
by Nigel on 12/04/2022My service experience was great. Service advisor Juanita Romero explained everything needed to be done to the car. My car was ready when promised. Looking forward to my next service appointment.Thank you for this great review of Paul Miller BMW, Nigel! It is exciting to hear that Juanita was wonderful to work with. We look forward to working with you again down the road!
Ken Walters & Rich Rulli are highly informed and honest. The best.
by Steve G on 05/28/2022See the review sboveSteve, thank you for the great review! We are so glad to hear that Ken and Rich delivered such a successful experience. We appreciate your confidence in our team and hope to see you back at Paul Miller BMW!
Great service
by Francisco on 04/20/2022Great job, very communicative of the time the car would be ready. Very accommodating with my work schedule. The work was well done and they followed up to see if I had any concerns.Francisco, thank you for taking the time to review us! We are so glad to hear that you had a successful experience working with the Paul Miller BMW team. Drive safely, and we hope to see you back again in the future!
Good Experience
by Jfkace on 01/27/2022Jose Jimenez is always helpful and I have had great experience with him.Thank you for sharing your positive experience with Jose! We are delighted that you were so well taken care of here at Paul Miller BMW and we hope to see you again down the road.
self
by Michael Storch on 08/31/2021Service is good quality and timelyMichael, thanks for the excellent review of Paul Miller BMW! We're happy to hear that you enjoyed your service experience with us, and we look forward to helping you again next time.
Excellent as always
by Wayne Valley Car Service on 08/12/2021Efficient, courteous, great team!Thank you for taking the time to share your positive feedback! We are happy to have you as a customer here at Paul Miller BMW.
So helpful
by Excellent service on 07/17/2021Service was thorough, staff professional and welcoming. Extremely pleasedThank you for posting about your recent visit to Paul Miller BMW. We're thrilled to hear that our team treated you with excellent service and we look forward to taking care of you next time!
Good, but can be better
by DR on 07/14/2021Had a good experience at this dealer service. The only downside is that the place is always too crowded with service vehicles that it takes forever to get a (emergency)repair done without an appointment. But if you have an appointment,… there should be no problem for you. Just make sure you book an appointment at least a week or two prior if you need a loaner car for the duration your vehicle is being serviced.Profesional service
by Jorge Parrales on 07/08/2021Courteous and professional service.Hi Jorge - Thank you for taking the time to share your positive feedback! We appreciate your business and we hope to see you at Paul Miller BMW again.
Quality Service
by Erick F on 06/27/2021They have one of the best service department in the tri-state area, loaners are provided and services are done in a timely matter.Thank you, Erick! It makes our day to hear that our service stands out to you. Hope to see you next time at Paul Miller BMW!
Great service and advisor
by JC on 06/13/2021Always a great, competent, and trustworthy service with the advisor Ken Walters!Uncomplicated Service
by Kbs on 06/04/2021Brought the car in for coolant flush and refill. That job was done while I waited along with a recall. There was no unnecessary upselling of other services.Good Service
by Jie He on 05/01/2021Not only scheduling service appointment is easy, but also the people are nice and helpful in Paul Miller BMW. For so many years, Mr. Richard Rulli has been my advisor. He has been very patient and nice. He helped me a lot solving my car… problems. I appreciate it very much.Jie - Thank you for your longtime business and support! We are so glad that you can depend on Richard to take excellent care of you and your vehicle. Hope to see you next time at Paul Miller BMW!
Architect
by Louis Salamone on 04/30/2021Everything went well. Price a bit high.Louis - Thank you for reaching out. We are grateful for your business and appreciate this feedback. Enjoy your week!
purchaser
by michelle on 03/22/2021My recent experience at Paul Miller BMW was stellar. I could not be happier. The sales team and finance team were organized and everything happened exactly in the timeline they promised. Fantastic experience.Congratulations on your new car, Michelle! We are thrilled that our team made the purchase experience so positive and efficient. Thank you for choosing Paul Miller BMW!
Really Cool
by Carol Covino on 03/11/2021updated 03/18/2021I love the they sent me a video showing me the inspection of the car, and letting me know what was done!Carol, thank you for the review! It was our pleasure to service your vehicle here at Paul Miller BMW, and if you ever need anything else, don't hesitate to come back and see us again!
Good Oil Change
by Oil Change Good Experience on 02/21/2021Scheduled an appointment to take the car in for an oil change on a busy Saturday. Waited for the car. It took about an hour, which is very good.Thank you for visiting us at Paul Miller BMW for your oil change! We are happy to hear that you're a satisfied customer.
Service
by Lourdes on 02/21/2021Great service, very efficient!Thank you so much for your positive review!
2014 328D
by RJanney on 12/18/2020Had vehicle at dealer for routine check/inspection to make sure all systems were in good orderCar service
by Reza on 12/15/2020Arranged time to change tires to winter tires. They took me as scheduled and completed the work sooner than promised and perfectly
Karen, thank you for the great review! We are so glad to hear that you had a successful experience working with Jay and the Paul Miller BMW team. Drive safely, and we hope to see you back again down the road!
by Paul Miller BMW on 01/18/2023