Paul Miller BMW
Customer Reviews of Paul Miller BMW
Review type:
Ignore you once you purchase your vehicle
by Carl on 06/15/2023Sales manager ryan mc gowan is really a sneaky guy , Would tell you what you want to hear but when it comes down to putting it in papers it’s the opposite.Best Experience Ever!
by PTfromNJ on 06/22/2022I searched the BMW website nationwide for a used cad. Paul Miller BMW had the best prices. I inquired online about a 2019 BMW 330i xDrive and made contact with Rose. She was very helping going over all the details of car. Ali was my sales… advisor. He was friendly, personable, and knowledgeable. I live in Virginia (4 hours away) and couldn’t get up there until the weekend. Ali was able to work with me, hold the vehicle and coordinate my upgrades. Ali was always available and willing to answer my questions and concerns. He even assisted me when he was off (that’s dedication). I drove a rental car to NJ from VA. Ali greeted me upon my arrival and was just as awesome in person. Ali linked me up with finance manager Ray who was able to get me a great interest rate with great payments including adding a extended warranty and maintenance plan. Ray was a ray of sunshine and very good at his job. Prior to leaving they even had one of the employees drive my rental car to enterprise and drop it off for me. Everyone here is awesome and I highly recommend Paul Miller BMW.Thank you for the great review! We are so glad to hear that you had such an outstanding purchase experience working with Ray, Ali, and the Paul Miller BMW team. Drive safely in your new 2019 BMW 330i xDrive, and congratulations! We hope to see you back again down the road!
Best BMW dealership in Jersey
by Pajtim Krasniqi on 05/03/2022Tony Herrera was very helpful from the moment I contacted him with every question I had about the car, he made my purchase very easy and fun. Highly recommended.There is nothing better than hearing that our team made car-buying easy and enjoyable! Thank you for choosing Paul Miller BMW and for sharing your kind words about Tony. Safe travels in your new ride!
Great experience.
by Omid Faraji on 08/03/2021Chris was helpful and attentive. His product knowledge was impressive. We would recommend Paul Miller BMW to all friends and family.Omid, we are happy to hear that you had such a positive experience with Chris and the team! Thank you for giving Paul Miller BMW your business and your recommendation. Drive safely!
Truly luxury experience
by Daniil Libman on 07/07/2021From the moment we walked in and met Peter, till the moment we drove off in our new X3 - there were nothing but positive emotions. Peter and his general sales manager Ryan provided upfront pricing that was super competitive and fair.… They have set realistic expectations. Peter helped my wife chose options she wanted, ordered the car and communicated with us every step of the way. Very satisfied! Thank you!Hi Danill - Congratulations on your new BMW X3! We are thrilled that you had such a positive experience with Peter, Ryan, and the team. Thank you from all of us at Paul Miller BMW!
Easy Transition.
by Alvin Bell on 06/27/2021I appreciate everyone involved in the purchase of my vehicle. Everyone involved were very knowledgeable.. I appreciate the service that was provided.Thank you for the great review, Alvin! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with the Paul Miller BMW team. Drive safely in your new vehicle, and congratulations! We hope to see you again down the road!
Best car buying experience ever!!!
by Betty on 06/20/2021Ron Sheffield, my sales rep was wonderful. There was no stress or pressure during the process of buying my 2021 BMW X3. He made all my requests come true! I would certainly recommend this dealership to anyone interested in a great car… experience.Customer Focused
by Tom Dandrea on 05/29/2021We talked on the phone and Chris knew that we needed to get a cost estimate for damages on the car I was turning in. He also knew what new vehicle I was looking for. We were able to get everything done in 2 1/2 hours. Very impressive… considering all that had to be done (estimate for current car, insurance, financing, car prep, etc.)Always a pleasant experience
by Beth L on 05/28/2021Lev Hylton and the entire sales team at Paul Miller were great, as usual. They appreciate their return customers and definitely know how to show it. Just a couple of suggestions for improvement. My visit could have been much shorter if… there wasn't a bottle neck at the finance office. And you might want to be a bit more cognizant of your customer's needs. I was there for 6 1/2 hours without so much as a offer for a bottle of water or something to eat. Makes for cranky customers!Matt Wood is the BEST!
by Kathleen Bradley on 05/24/2021This is the fourth BMW I have purchased from Matt and he continues to be the best consultative salesperson I have ever dealt with. I can't say enough good things about him.2018 330i
by Doug on 05/05/2021Was a good car at a fair price.Congratulations on your new car! We are thrilled that you had a positive experience and we wish you many safe miles ahead. Thank you from all of us at Paul Miller BMW!
Great experience!
by Haj K on 04/28/2021I had a great experience leasing a new BMW at Paul Miller. I worked with Carl in sales and Rob in finance and they were more than amazing. I enjoyed working with such a respectful dealership that values their customers. Highly recommend… going here for your next purchase or lease!Congratulations on your new car, Haj! We are thrilled that you had such a positive experience working with Carl and Rob. Thank you for giving Paul Miller BMW your business and excellent recommendation!
Awesome service & price
by Breslo on 04/13/2021Could not recommend higher. Tony was a consummate professional who made the entire car buying experience enjoyable and stress free. The facility at Paul Miller BMW was beautiful with a ton of inventory to see. We submitted a custom order… for an X5 at the end of the day and were promised a 4-5 week turnaround. The car came in 3 weeks. The pickup experience was fantastic - we were meticulously walked through all the features of the car and when it came time to pay, there were no surprises and no high pressure sales tactics for the "extras". All in all, an A+ experience. Thank you!Thanks for shopping at Paul Miller BMW. It is our goal to deliver a seamless and enjoyable sales experience and I am glad that came through to you. Congrats on the purchase of your BMW X5 and drive safely!
Wonderful experience
by BarbaraO on 04/13/2021David Guzman who was my sales rep was outstanding. He worked with me on what type of vehicle I was looking for as well as my price range. The car he showed me was perfect. I love everything about it. He made the task of selecting a car so… easy. This is an excellent dealership. The staff is helpful and a pleasure to deal with.Barbara - Thank you for taking the time to review us! We are proud to have earned your business and happy to hear that you had such a successful purchase experience working with David. Congratulations on your new vehicle, and drive safely! We hope to see you back at Paul Miller BMW down the road!
Paul Miller dealership
by Helen on 04/12/2021Such a wonderful dealer! I highly recommend it to anyone interested in having a friendly positive rewarding experience.Thank you for your business and excellent recommendation. We appreciate your support here at Paul Miller BMW!
330I
by Carl on 04/11/2021Very happy with my salesman Carl . He was very familiar with the vehicle and answered all my questions . I couldn’t be happierThank you for taking the time to review us! We are thrilled to hear that you had such an exceptional experience working with Carl. Drive safely, and we hope to earn your business again at Paul Miller BMW!
Professional, Accommodating & Safe environment
by Monique on 03/14/2021Purchasing a car at any time can be difficult and time consuming , but the team at Paul Miller provided excellent service. Starting from the initial inquiry, my client advisor -Levinston and ending with our finance manager Rob the process… was efficient, the people professional, personable and very helpful. Provided excellent service, transparent and accommodating to my needs and requests. I will use Paul Miller for my servicing needs and any further purchases.Monique - We understand that the car-buying process can be challenging and are so glad to hear that Levinston and Rob made it easier. Thank you for trusting us with your business! We look forward to serving you next time at Paul Miller BMW.
BMW X5
by Best experience on 02/24/2021updated 03/03/2021This was the best experience purchasing a new car I have ever had. It was a pleasure doing business with David Guzman my sales man and Rob the finance guy. IT was a smooth transaction in and out of there with my new car in an hour and a… half. I would highly recommend themThank you for taking the time to review us! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with David and Rob. Congratulations on your new vehicle, and enjoy it! We hope to see you back at Paul Miller BMW for your first oil change!
New Car
by Ricky W on 03/03/2021The entire team that I worked with was super. From Carl, to Tom to Robert, all went above and beyond to provide me with a lease purchase that exceeded all other competing dealers offers. They were professional and courteous throughout.… They made the process of getting into a new BMW very enjoyable. I couldn’t think of a team that could have done anything more than they did. I would recommend the team I worked with to anyone considering a BMW. Super, duper team!! I drove away in my new BMW totally satisfied and with a smile. Carl, Tom and Robert - thanks much!!!!!!!Ricky - thank you for sharing your feedback! It is fantastic to hear that Carl, Tom, and Robert walked you through the purchase of your new BMW as we strive to provide a seamless experience. We're grateful to have earned your business and on behalf of all of us at Paul Miller BMW, safe travels!
Wonderful experience
by Judith VA on 01/29/2021Brittney and Rob were super helpful, kind and patient. They both made the process of buying a new car seamless and enjoyable. I had a wonderful experience. I felt part of their family. A warm thank you.Great Experience
by Pierro on 12/23/2020Overall great experience with salesman Frank Law. We came in with the intent on finding an X4 which are hard to come by and Frank was very helpful with the process but after a long day at the dealership Frank showed us an option for an X3… that we loved and ended up leasing. This is the second time we have used Frank for a lease in my family and both times were a very pleasant experience, I would highly recommend him to family and friends!
Carl, I apologize if there was any miscommunication or misunderstanding during your interaction with our sales team. We strive to provide transparent and honest service, so I would appreciate the opportunity to address your concerns directly. Please reach out to me at your convenience. Fernando Cerqueira - General Manager - 973-696-6060
by Paul Miller BMW on 06/16/2023