Paul Miller BMW
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Customer Reviews of Paul Miller BMW
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152 sales reviews
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purchase of a 2010 certifield 535xi
by miguel1j on 02/03/2014updated 08/05/2025I went into 7 dealers before my wife said drive over to paul miller bmw. Meet a gentlemen named chris nice guy down to earth, not pushy or rushy like most dealers. I felt comfturble with him. The deal went smooth and my wife even got him to… trow in a bmw peddle car in the deal. We are happy, and looking foward to our next purchase with them in the near future.Quick and easy
by darylwilson on 04/30/2013updated 08/05/2025I never purchased from a Paul Miller entity prior to this purchase. Very satisfied with experienceStellar service
by lizh2 on 03/12/2014updated 08/05/2025My experience was flawless. I requested a quote on line for a CPO and they contacted me online as was my choice of preferred contact. I worked out all details over the phone and on line and the next day walked out of the dealership with a… car that I wanted in 1.5 hours. Caesar was the finance guy and he was great to deal with. Ashley was the online contact and she was helpful and efficient and Levinston was the consummate professional. Personable, knowledgable and wonderful service. My best experience buying a car so far. Thank youHappy Customer!!!
by jojo526 on 11/26/2013updated 08/05/2025I am extremely happy with my new car and the staff at Paul Miller were so helpful and accomidating. They answered all of my questions before I bought my car as well as after! You can't get better customer service than that!A Quality Sales Associate
by Rowni on 01/20/2014updated 08/05/2025Jimmy J. was the sales associate assigned to work with us. His professionalism, knowledge, personality and demeanor were exemplary. He's a real asset to this organization. We weren't pressured into making a purchase but felt extremely… comfortable working with Jimmy and we knew we were getting a fair deal. He found a vehicle with the equipment and specifications we desired at a Delaware dealership. It was transported to Wayne, New Jersey, two days later and we drove it home the third day. Great service! When I picked up my X3, after completing the financial paperwork, Jimmy spent a considerable amount of time reviewing the vehicle features and he suggested I make a list of questions I can discuss with him when I return to pick up my license plates. Thanks to Paul Miller BWM for doing your job well...hiring and training quality individuals to represent and sell your brand!Great service
by Vikram89 on 03/26/2014updated 08/05/2025Staff was very friendly and extremely helpful. I will definitely buy my next car from them.Great dealer
by AndrewS_NJ on 10/29/2013updated 08/05/2025I have been trying to locate my 'perfect' CPO BMW 5 series and visited six dealers around NJ. My experience at Paul Miller BMW was outstanding from start to finish, in particular Fred B who handled my purchase. The dealership is modern,… clean, and the staff very professional and courteous. I felt that Fred handled the transaction very simply, was straight-forward, honest and pleasant. He was patient throughout my detailed questions, found answers and followed-up in a timely manner. I saw the car late on a Saturday evening almost at closing time; Fred was in no rush. One week later, we had the finance all locked down and I was driving away. Having been to some of BMW's nearby CPO and Internet sales showrooms, I can say that Paul Miller BMW treated me as if I was buying a brand new car and I would thoroughly recommend it, and in particular Fred B. I'm a very happy customer.True to their word
by tony219 on 08/14/2013updated 08/05/2025I recently purchase a Certified 2011 XS from Paul Miller BMW of Wayne. It had some repair to outside and inside that needed to be repaired. All way completed properly and the completely as the vehicle was brought back to a "new" condition.Paul Miller BMW--Best Sales Experience Ever!
by jenrem on 05/25/2014updated 08/05/2025I was blown away by the car buying and delivery experience I had with Lev H and the Paul Miller BMW team. From the first phone call with Lev up through the delivery in my own delivery garage, I have never had such an enjoyable car buying… experience. This is my 6th BMW but my 1st time with Paul Miller and the only regret is that I didn't go to Paul Miller from the start. This is a first class professional operation and the facilities and showroom are impressive. In addition, I appreciated the time that Ryan Brock (GSM) and Mike Gruber (GM) took to meet me! I look forward to my Encore visit in 30 days and hope to be a Paul Miller BMW client for life!Trade In and Purchase New Car
by nadatoday23 on 01/03/2014updated 08/05/2025Lost my sales service provider to a big promotion within PMBMW, was reluctant to work with another. After a referral from Kim in Service/Warranty, I was able to connect with a salesperson who clearly understood what I wanted/ needed and… exceeded my expectations in landing the right Ultimate Driving Machine for me!A CUT ABOVE THE REST
by Zimac on 04/09/2014updated 08/05/2025Everyone was extremely pleasant and the salesman was outstanding. Couldn't ask for a more painless purchase.Purchasing your BMW
by bobbmw on 04/24/2014updated 08/05/2025totally professional, easy purchasing ! Jerzy K was patient, knowledgeable, easy, professional, he made the experience fun and exciting. Going to Jerzy "is a buying GOOD experience". the staff at Paul Miller does what they say. Ryan B told… us we were not leaving without a BMW and Yes We Did! Garcia made the exiting paperwork another pleasant experience. Service handled all our car info and needs Fast and with a Smile. Go to Paul Miller, Wayne ask for Jerzy -- you'll recommend him too!-- Thanks all, Bob L.Service with a Smile
by Shoegal on 07/03/2013updated 08/05/2025Absolutely amazing customer service with stellar follow-up. Our salesmen, Matt W. is highly recommended and works with you to accommodate your needs and requests. Matt always goes above and beyond to satisfy his customers and keep you… coming back to the dealership.lease x3
by shay17 on 05/27/2014updated 08/05/2025I had an amazing experience with my dealer Alex M. He was informative, helpful and he listened to my wants to ensure I was happy. I left happy and stress free. I plan to continue doing business with Paul Millerexcellent service
by pbabb on 05/16/2013updated 08/05/2025levinson did a great jobGreat Salesman
by 1marymac on 04/11/2014updated 08/05/2025I had a wonderful experience with Chris W with whom I have had the pleasure of leasing four cars from him. I would definitely recommend him to my friends and family.Certified pre-owned purchase
by DoNotTreadOnMe on 04/30/2014updated 08/05/2025Overall my experience was very good. Everyone was professional and helpful. There is one issue that I have however. I purchased a black 2011 328i with approximately 39k miles. When the salesperson brought the car to the front it was very… dirty and had quite a bit of nicks, scrapes and scratches that I could see. I asked him why they didn't clean it. He said they would then have to clean it twice-first when it comes in and second when it's purchased. I realize that not everything would buff out after the detail and was able to accept that fact. When I picked it up after it was cleaned up, I saw even more chipped paint on the exterior. I feel that the dirt hid the marks well and was somewhat disappointed. The car should have at least been washed when it was on the lot. I believe that this business practice should be improved. The interior is in very good condition.Excellent Service
by Asanchez2013 on 07/06/2013updated 08/05/2025Options well analyzed, results very satisfactoryLeasing a car at Paul Miller BMW
by salaparo on 06/03/2013updated 08/05/2025Excellent experience from sales to financing.Look No Further! Paul Miller BMW Rocks!
by banditbuddy on 03/16/2013updated 08/05/2025As a loyalty customer, negotiations, purchase and the processing of all paperwork were fair, easy and efficient ,and all personnel associated with the deal were outstandingly professional and friendly.CPO X5
by tanyadaisy on 04/01/2014updated 08/05/2025Chris W. was attentive and friendly. He made sure to start my financing while I ran home to get my car title so I wouldn't have to wait. What a huge help! Highly recommend Chris to my friends and family.
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