Hyundai of Turnersville
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Customer Reviews of Hyundai of Turnersville
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Intimidation at Hyundai of Turnersville
by John Doe on 10/23/2024If you fill out your customer service survey with any negative language an employee will come out to the waiting area a challenge you about your negative review and embarrass you in front of the other customers. I personally will never buy… a car from the dealership because of the service. Unfortunately I have to go back to get my car serviced for a radio that has not worked properly for over 4 months and going back there makes me nervous that all the employees will recognize me when I enter the building and will make car be taken care of properly. I might have to go to another Hyundai dealership to ensure my car get taken care of property.Best Ioniq 5 dealer
by Eric R on 09/03/2023I had me Ioniq 5 serviced at Turnersville NJ Hyundai. This location has the best trained, professional technicians. Communication is excellent.Five Star Service
by Bob on 11/02/2021Excellent service! Always Professional n Personable!Careless Service
by rammen13 on 09/24/2015This service experience was terrible. Our 2012 Sonata 2.0T went in to have the temp sesnor replaced and ECM updates completed. Under warranty. Work was completed and the tech left a clamp loose which caused the trans cooler line to leak… throughout engine bay and undercarriage. We lost power during busy highway and nearly caused major accident with our 7 year old in the car. Spoke with, "John" from service dept and the GM. Not helpful. In addition through service experience, svc dept kept using the wrong phone # to contact us, despite several attenpts to update our account info. Also attempted to "sell" us services we knew were not needed, i.e brakes, roters, oil change, and air filter. But did not mention the two "bubbles" in the rear tires after the multi-point safety check. Unacceptable. Lease for vehicle is over in 5/2016. Not sure we will be going w another Hyundai from Hyundai of Turnersville with this type of service. Not sure there is anything that can be done exceed my expectations as this Service Dept both attempted to take advantage of us by "selling" services we did not need and put our family's safety jeopardy through their incompetance and carelessness.Outstanding Service
by Gertiebb on 08/29/2015I had my car towed into Turnersville Hyundai, since it would not start. Turns out it was the battery. They were very busy with scheduled appointments, but managed to change the battery, replace the front breaks, and change the oil that day.… The even called my house to offer shuttle service to come get the car. I was at work, so my father was picked up and brought my car home. I have had nothing but good experiences with the service department.
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